Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(1,111 Reviews)
Rating breakdown 1,111 reviews
5 Stars
920
4 Stars
162
3 Stars
13
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
5
Great Stove
on September 15, 2025
Posted by: LisaBob
[This review was collected as part of a promotion.] Very happy with our new gas stove. The oven is right on target when setting the temperature.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 17, 2025
Thank you for your great feedback, LisaBob! We're thrilled to hear that you’re very happy with your new gas stove and that the oven temperature is right on target. Precision cooking makes all the difference! If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and happy cooking! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2025
Posted by: Tw307
[This review was collected as part of a promotion.] Excellent temperature control on stove-top and in oven. The temp probe works well; and the built in griddle is awesome for pancakes!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 17, 2025
Thank you so much for sharing your positive experience with your range! We’re delighted to hear that you’re enjoying the excellent temperature control on both the stove top and in the oven, and that the temperature probe has been working well for you. It’s also wonderful to know the built-in griddle is adding extra convenience and making breakfast favorites like pancakes even easier to prepare. If you ever have any questions about your appliance or need further assistance, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432. Our Customer Care representatives are available Monday through Friday from 8:30 AM to 8:00 PM EST and will be happy to assist you. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Six Stars
on September 16, 2025
Posted by: dmp1954
[This review was collected as part of a promotion.] met and surpassed my hope and expectations. Burners are fantastic. I've only used the oven once since I just received my new oven and I have to say it worked amazing; I didn't realize the cream cheese cookies could taste better than before... they turned out excellent
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 16, 2025
Thank you for your wonderful review! We’re thrilled to hear that the burners and oven have exceeded your expectations—especially with those cream cheese cookies turning out excellent! Enjoy many more delicious meals with your new oven! If you ever need anything or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 16, 2025
Posted by: Mark321
[This review was collected as part of a promotion.] Great appliance at a great price
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 17, 2025
Thanks so much! We’re happy to hear you’re enjoying a great appliance at a great price! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire stove!
on September 17, 2025
Posted by: Sabina7177
[This review was collected as part of a promotion.] I love my new stove and I been in Frigidaire family for a while now! This is not my first Frigidaire appliance. We also own Frigidaire Galleries French door fridge for over five years now! And we love this company they make very good appliances! I would highly recommend Frigidaire appliances!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 18, 2025
Thank you so much for sharing your wonderful feedback with us, Sabina. We’re truly delighted to hear how much you love your new stove and that you’ve been a loyal member of the Frigidaire family for years. It’s especially meaningful to know that your French door refrigerator has served you well for over five years and that you continue to choose our brand for your home. Your kind words and recommendation mean a great deal to us, and they inspire us to keep delivering high-quality appliances that make everyday life easier. Should you ever need assistance or have any questions about your appliances, our Customer Care team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. Thank you again for your trust and loyalty—we’re proud to have you as part of the Frigidaire family. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good stove!
on September 18, 2025
Posted by: AEBM11
[This review was collected as part of a promotion.] So far we love all the features!
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on September 18, 2025
Posted by: Concord
[This review was collected as part of a promotion.] Only had the stove for a bit. Installation was not great (delivery company installed the stove without putting sealant on the male to male nipple connection and there was a leak, didn't have the proper hardware so I had to go and buy new hardware, and scratched my stove). So far operation seems good. Disappointed that the stove didn't come with a center grate, only the center griddle. Also, the differences between the slide-in and stand-alone models seem minimal, as far as the sides not having a lip on the stand-alone, so I'm a bit concerned that pots and such could fall off, but not sure if there's anything to do there.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 22, 2025
Thank you for sharing your experience! We're really sorry to hear about the installation issues and the hardware troubles you faced. That’s definitely not the level of service we aim for. We appreciate your patience in getting everything sorted out with the proper parts. Regarding the center grate, we understand how that could be disappointing—some models come with a griddle, but we’ll pass along your feedback about including both options for a better experience. As for the concern about the stand-alone model, you’re right that the design differences can be subtle, but if you're worried about stability, a stove guard or edge bumper might help add peace of mind. Thanks again for your thoughtful comments, if you happen to have more questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
A Very Nice Value
on September 19, 2025
Posted by: Theodore 3
[This review was collected as part of a promotion.] I like this range so far, although I haven't come close to exploring all the features yet. I didn't realize the griddle was going to be so narrow, but I think I can work with it for indoors cooking.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2025
We’re glad to hear that you’re enjoying your new range so far! It’s great to know that the features, including the griddle, are already providing value in your indoor cooking. We understand that discovering all the functions of a new appliance can take some time, and we’re confident that as you explore its capabilities, you’ll find even more ways it can enhance your cooking experience. If you have any questions about your range or need assistance with any of its features, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. We want to ensure you get the most out of your appliance and have the best possible experience with it. – Maria
Written by a customer while visiting frigidaire.com