Thank you so much for your feedback—and for choosing Frigidaire, PomMom2020! We’re glad to hear that you're enjoying your new dishwasher overall, though we completely understand how frustrating it can be to deal with dishes that aren't drying properly.

You’re not alone—this is one of the most common questions we hear from customers, and we’re here to help. In some cases, the issue can be related to the drying settings, rinse aid usage, or even the way dishes are loaded. Of course, we also want to rule out the possibility of a malfunction.

To get started, we recommend checking the following:

- Rinse Aid: Be sure the rinse aid dispenser is filled—this greatly improves drying performance.
- Dry Setting: If your model has a heat dry or “Max Dry” option, make sure it’s selected.
- Loading: Avoid nesting dishes and ensure items aren’t blocking the vent or fan (if applicable).
- Plastic Items: These tend to retain moisture more than glass or ceramic and may still be damp at the end of the cycle.

That said, if you’ve already tried these tips and the issue persists, we’d love to walk through it with you step by step—or help schedule a technician to take a closer look if needed.

We truly appreciate your kind words about the rest of the appliance and want to ensure you’re completely satisfied with every part of its performance.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico