Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Black Stainless Steel
Average customer rating
4.8
(1,490 Reviews)
Rating breakdown 1,490 reviews
5 Stars
1,197
4 Stars
246
3 Stars
31
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Black Stainless Steel
Customer Rating
4
Love the Air Fry option
on March 25, 2026
Posted by: Kris2025
[This review was collected as part of a promotion.] I really like the 5 burners and the air fry option. My first Frigidaire lasted over 20 years, they stand the test of time.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 30, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear you’re enjoying the 5 burners and air fry option on your new stove. It’s wonderful to know your first Frigidaire served you well for over 20 years—our goal is always to create appliances that last and make cooking easier and more enjoyable.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Senior Cook
on March 27, 2026
Posted by: Cooking senior
[This review was collected as part of a promotion.] I loved my old stove and was sad when the oven and broiler gave out. Being Seniors and on a budget, I cooked 11 months on the cook top part of the stove until we could afford to buy a new stove. I really like the way my new stove and oven cooks but the timer has not worked from day one and the gas oven has an electric broiler which takes forever to broil and does not give steaks a good flavor. Had we known the new gas stove had an electric broil, we wouldn't have bought it. We are now having to save money to buy a small grill. I use a timer with all of my oven cooking. Since the new stove timer has never worked, I have spent a lot of time trying to find a kitchen timer to buy. Getting new appliances now days is not as easy as it use to be as there is not many appliance stores these days. All this new technology of shopping on line or stores ordering things for you before you can actually see what you buying is too tiresome for us elderly people.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 31, 2026
Hi Cooking senior, thank you for sharing your feedback. We’re glad to hear that you like the cooking performance of your new stove and oven, but we understand your frustration with the timer not working and the electric broiler not meeting your expectations.
We realize how challenging it can be to adapt to new appliance features, especially when you’re used to traditional setups, and we sincerely appreciate your patience navigating the process. Your feedback about the timer and broiler is important and helps us continue to improve our products and communication for all our customers.
For any questions, troubleshooting, or assistance with your appliance, our Customer Care Team is available via live chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM ET. — Reed
We realize how challenging it can be to adapt to new appliance features, especially when you’re used to traditional setups, and we sincerely appreciate your patience navigating the process. Your feedback about the timer and broiler is important and helps us continue to improve our products and communication for all our customers.
For any questions, troubleshooting, or assistance with your appliance, our Customer Care Team is available via live chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Stove
on March 31, 2026
Posted by: Michaela R
[This review was collected as part of a promotion.] Absolutely love my new stove! I cook and bake a lot so when my oven gave out I was shopping for new one and decided on this model. I am very happy with the performance, it is very powerful, easy to clean and with the air fry option very convenient. I also purchased the griddle and the air fry tray.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 3, 2026
Hi, Michaela R! Thank you for sharing your wonderful experience! We’re delighted to hear how much you’re loving your new gas range and that it’s keeping up with your cooking and baking needs. It’s great to know you’re enjoying its powerful performance, easy cleanup, and the convenience of the air fry feature. Sounds like the griddle and air fry tray are making it even more versatile—what a fantastic setup!
If you have any questions or ever need assistance, please feel free to connect with us via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re here whenever you need us! -Angel
If you have any questions or ever need assistance, please feel free to connect with us via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re here whenever you need us! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 1, 2026
Posted by: Aneal3313
[This review was collected as part of a promotion.] Love it even with the recall first time ever the air-fry love it
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 3, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your appliance, especially the air-fry feature. We also appreciate your understanding regarding the recall and want to assure you that safety and quality are always our top priorities. We hope your Frigidaire appliance continues to make cooking more enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
great range
on April 1, 2026
Posted by: theLisaT
[This review was collected as part of a promotion.] we are learning to use all the different cooking elements.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 3, 2026
Hi theLisaT,
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying exploring all the cooking elements on your Frigidaire gas range. For any questions, troubleshooting, or assistance as you continue learning, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying exploring all the cooking elements on your Frigidaire gas range. For any questions, troubleshooting, or assistance as you continue learning, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new range
on April 3, 2026
Posted by: Have New Range
[This review was collected as part of a promotion.] I wish it came with the conversion kit
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback. We understand your point regarding the absence of a conversion kit with your 30" Gas Range with Air Fry.
We appreciate you highlighting this, as having the conversion kit included would provide added convenience for customers who may need to adjust the appliance for different fuel types. Your feedback helps inform potential improvements for future models. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate you highlighting this, as having the conversion kit included would provide added convenience for customers who may need to adjust the appliance for different fuel types. Your feedback helps inform potential improvements for future models. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Gas stove
on April 4, 2026
Posted by: Kim16760
[This review was collected as part of a promotion.] Absolutely love it
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 7, 2026
Hello Kim16760, thank you for sharing your feedback! We’re thrilled to hear that you absolutely love your Frigidaire appliance. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Attractive 4 in 1 oven
on April 5, 2026
Posted by: Attractive Functional All
[This review was collected as part of a promotion.] The oven is great as it’s a stovetop, oven, broiler and air fryer all in one appliance. We’re enjoying the air fryer as it helps clear countertop space without having an additional appliance.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 8, 2026
Hi, Attractive Functional All! Thank you for your wonderful review! We’re delighted to hear that you’re enjoying the versatility of your gas range and making the most out of its stovetop, oven, broiler, and air fryer features. It’s great to know the air fryer is helping you save valuable countertop space while still delivering the convenience you need in your kitchen.
We truly appreciate you taking the time to share your experience with us and are glad to have you as part of the Frigidaire family. If you ever have questions or need support, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help! – Angel
We truly appreciate you taking the time to share your experience with us and are glad to have you as part of the Frigidaire family. If you ever have questions or need support, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help! – Angel
Written by a customer while visiting frigidaire.com