Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Black Stainless Steel
Average customer rating
4.8
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,249
4 Stars
259
3 Stars
32
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Black Stainless Steel
Customer Rating
5
Great upgrade and addition
on January 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Perfect upgrade and the convection and air fry options are top notch be aware that it does not come with a propane conversion kit if you’re on propane.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 20, 2026
Thank you for sharing your experience! We’re glad to hear that your 30" Gas Range with Air Fry has been a perfect upgrade and that you’re enjoying the convection and air fry features. We also appreciate your helpful note regarding the propane conversion kit for those using propane. Your feedback is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Range
on January 16, 2026
Posted by: Canales A
[This review was collected as part of a promotion.] Nice range! Easy to use and clean! My previous range lasted 20+ years and was showing its age! Only reading to purchase new was that the oven stopped working. I figured it was time to upgrade!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 19, 2026
Hi, Canales A! We’re so glad your new Frigidaire Gas Range is working well and easy to maintain! It’s exciting to hear you’re upgrading after so many years with your previous range—thank you for trusting Frigidaire to be part of your next kitchen chapter. If you ever have questions or need tips for getting the most out of your range, we’re here via Live Chat at frigidaire.com or at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on January 16, 2026
Posted by: Green eye girl
[This review was collected as part of a promotion.] This is exactly what I want in a stove even cooking very solid love it
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 19, 2026
Thank you for sharing your experience! We’re thrilled to hear that your stove is delivering the even cooking and solid performance you were looking for. If you ever have questions, need guidance, or require assistance with your appliance, our Customer Care Team is happy to help. You can reach us by sending a direct message, through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 15, 2026
Posted by: Catrinka62
Needed service after two weeks of receiving. Smelled a lot of gas when using oven. It wouldn't ignite properly. Gas line in the igniter was too tight (from the factory). Repair man had to loosen it up. Otherwise, I love the burners. Easy to control the amount of heat.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 16, 2026
Hi there. We’re sorry to hear about the issue you experienced with your oven’s ignition and gas line. Safety is our top priority, and we’re glad a technician was able to correct the installation so you can enjoy your burners safely.
We’re happy to hear that you love the burners and find them easy to control! If you have any further questions or notice anything unusual, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST via live chat or by phone at 1-800-374-4432.
Thank you for sharing your feedback and for choosing Frigidaire.
Best Regards,
Ruth
We’re happy to hear that you love the burners and find them easy to control! If you have any further questions or notice anything unusual, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST via live chat or by phone at 1-800-374-4432.
Thank you for sharing your feedback and for choosing Frigidaire.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire gas range with Air Fry
on January 15, 2026
Posted by: RetrieverDad88
[This review was collected as part of a promotion.] Overall, I’m happy with the purchase and it’s a good oven for the price we paid. One negative are the buttons on the display. The sensitivity is not great and sometimes, more force than normal is required for the buttons to function. Also, this oven has baking mode, convection mode, and air fry mode. To me, it seems like the oven is stuck in convection mode as the fan is always on regardless of the mode it’s in. Not a huge problem but I’m wondering if this is normal. I’ve tried resetting the oven but the problem was not fixed.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 16, 2026
Thank you for sharing your feedback about your oven. We’re glad to hear that overall you’re happy with your purchase and feel it offers good value. We also appreciate you taking the time to provide details about the display buttons and the oven’s operation, as this information helps us better understand your experience.
To best assist you, we recommend reaching out to our Customer Support team. Our representatives can review your oven model, guide you through troubleshooting steps, and determine whether any service is necessary. You can connect with us through Live Chat at Frigidaire.com, which allows for real-time assistance, or call 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM EST, to speak directly with a support agent. - Maria
To best assist you, we recommend reaching out to our Customer Support team. Our representatives can review your oven model, guide you through troubleshooting steps, and determine whether any service is necessary. You can connect with us through Live Chat at Frigidaire.com, which allows for real-time assistance, or call 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM EST, to speak directly with a support agent. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful gas range
on January 13, 2026
Posted by: donnagwen
[This review was collected as part of a promotion.] Does everything it should easily and efficiently.
Response from frigidaire.comBy John, Online Outreach Specialist, January 13, 2026
Hello, Donnagwen. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just a couple of things
on January 12, 2026
Posted by: Pizzaburner64
[This review was collected as part of a promotion.] Overall it's a great product. 1st issue was that the stove protrudes from the counter a couple of inches. My bad for not checking that spec. I think it's because of the fan in the back for convection and air fry features. 2nd issue is more annoying. The timer sound goes off once and that's it. If you miss it, you'll burn stuff. Our old stove wouldn't shut up until you came in and shut off the timer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 13, 2026
Hi there! We’re glad to hear that overall you’re enjoying your stove. Thank you for sharing your feedback about the stove’s depth and the timer sound — we understand how missing the single beep can be frustrating, and your input is very helpful for us to consider in future designs.
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaks gas inside oven!
on January 12, 2026
Posted by: GravesH
This oven has a serious manufacturing issue that makes it unsafe! It leaks gas inside the oven while cooking. It began within 1 week of purchase. Havent been able to use it for 5 weeks and hoping next repair fixes it but not confident. When researched, there are so many people with this same issue. Research before you buy!
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 14, 2026
Hi GravesH, thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand how concerning this must be, especially when it involves safety. We can see that you are already working closely with our Customer Care Team toward a resolution, and we appreciate your patience while this is being addressed. If you need any additional assistance or updates, please feel free to contact us via Live Chat or by calling 1-800-374-4432, available Monday–Friday, 8:30 AM–8:00 PM ET, and Saturday, 9:00 AM–6:00 PM ET. Your concerns are important to us, and our team remains committed to supporting you until this matter is resolved. - Reed
Written by a customer while visiting frigidaire.com