Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
4
Oven review
on April 21, 2025
Posted by: Bright burner lights
[This review was collected as part of a promotion.] The reason I gave it a four star rating was because of the burner knobs. There should be away to adjust the light on the burner knobs it s blinding. Other than that the range has meet all my expectations and more. I have tried several of the cooking options and they are all wonderful, I am not sure why someone came up with the no preheat on the convection roast option you can preheat on the convection bake mode. My previous convection oven allowed peheat on both bake and roast. convection roast. but my main dislike is the bright light around thr burner knobs. Other than that it's a great oven.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 22, 2025
Good day! Thank you for taking the time to share such thoughtful feedback about your new range. We're glad to hear that it has met—and even exceeded—your expectations in many ways! It's wonderful that you're enjoying the various cooking options and finding them effective. We also appreciate you pointing out your concerns regarding the burner knob lighting. Your suggestion about adjusting the brightness is a valuable one, and we’ll be sure to pass it along to our product team for consideration in future designs. As for the convection roast feature, we understand your preference for a preheat option, especially coming from a previous model that included it. While the no-preheat design is intended to save time, we know every cook has their own preferences and routines, and your feedback helps us better understand those needs. Thank you again for your honest review—we’re grateful to have you as a customer, and we’re here if you need any support or have further thoughts to share. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
[This review was collected as part of a promotion.] I still need to test. Finish will be hard to protect, but I love the look.
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 22, 2025
Thank you so much for your kind words! We're thrilled to hear that you're loving your new range. Whether you're cooking up everyday meals or weekend feasts, we're glad it's helping you make it all happen with ease. If you ever need anything, we're here for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 21, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] I’ve only been using my stove for about a month but so far so good. I renovated my kitchen and the new stove looks so great! I’ve used the air fryer, regular bake, convection bake, and convection roast so far. All worked great.
[This review was collected as part of a promotion.] I was devastated when the repair man told me my 21 year old Kenmore elite had a dead board, they no longer make them and I would have to replace my stove. I quickly went to work doing extensive homework on new stoves. I researched reviews from customers, company ratings, who owns the company building the stoves, where they are built, you name it, I wanted to know it all. Since price is a factor to me as it is for most people, my search narrowed down to another Kenmore elite, & Frigidaire. The KE was a touch over 3k and the Frigidaire was on sale for approximately 1k. There was a feature the KE had an oven rack that was on a slide roller that I loved for ease of checking items in the oven without having to pull it completely out but that was a gee wiz thing. Their control panel was in top of the stove and I did not like that due to the potential of food, grease spatter etc getting on and into the groove around it each time I cooked. The Frigidaire panel was located in front which I felt was a better option, the dials were back lit, the oven was much larger, had more oven options, (air fry, convection, bread proof, even had a sabbath option), the griddle and grates were more heavy duty, and for me was an overall better choice. It has been in a little over 2 weeks now, I cook heavily, and this stove has been amazing. I went online and i even found Frigidaire makes a rack that is on the easy roller slide for the oven so I ordered it. I love everything about this stove and look forward to 20+ years of cooking enjoyment with it.
[This review was collected as part of a promotion.] I it's as good as my Viking, which I had to replace and only half the cost!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2025
Thank you for the wonderful feedback! We're thrilled to hear that you're enjoying your new gas range and that it’s performing as well as your previous Viking—especially at half the cost! We’re proud to offer quality and value, and it’s great to know we’ve met your expectations. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. –Reed