Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Average customer rating
4.8
(2,030 Reviews)
Rating breakdown 2,030 reviews
5 Stars
1,686
4 Stars
298
3 Stars
26
2 Stars
9
1 Star
11
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
1
***BUYERS BEWARE***
on July 28, 2025
Posted by: Osiris369
Frigidaire/Electrolux needs to focus their attention on making quality products!!! Less than 6 months ago I bought a Frigidaire Gas Range/Oven (Model GCFG3060BF). The top burner igniters stopped working. Two repair visits later and there's still no resolution. After the first visit I was told they had to order new parts. After the second visit I was told they have to order a new main board. At this point I've been without a functioning stovetop for more than a month. All of this for a product less than 6 months old!!!!! I wouldn't recommend this brand to anyone - friend or foe! 😡 Companies no longer care about making products that last a lifetime. If we get 5 years of service we're lucky.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 29, 2025
Hi there. We’re very sorry to hear about the ongoing issues with your range and the delay in resolving them. We understand how important a fully functioning stovetop is to your daily routine, and being without one for over a month — especially on a new appliance — is understandably frustrating.
Please know this is not the experience we want for our customers. While occasional repairs can be part of appliance ownership, the length and inconvenience you’ve described are not acceptable. We would like to escalate your case to ensure it's receiving the attention it deserves.
If you haven’t done so already, please reach out to our Customer Care team at 1-800-374-4432 (M–F, 8:30 a.m.–8:00 p.m. ET) or via live chat online at Frigidaire.com.
Best Regards,
Ruth
Please know this is not the experience we want for our customers. While occasional repairs can be part of appliance ownership, the length and inconvenience you’ve described are not acceptable. We would like to escalate your case to ensure it's receiving the attention it deserves.
If you haven’t done so already, please reach out to our Customer Care team at 1-800-374-4432 (M–F, 8:30 a.m.–8:00 p.m. ET) or via live chat online at Frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Appliance!
on July 28, 2025
Posted by: Greg and Holly
[This review was collected as part of a promotion.] We really love this stove - the flat design fits well with our kitchen and highlights the new backsplash. It has an air fry feature we’ve used a few times now to make tater tots and it has a griddle on top to make pancakes! The touch screen is super responsive and adds some class to it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 27, 2025
Posted by: Jplum
[This review was collected as part of a promotion.] Oven and air fryer work perfectly
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 26, 2025
Posted by: Reyman
[This review was collected as part of a promotion.] Only been two weeks with new stove but has been working very good. My wife loves the air fry system and it's pretty quiet when turned on. I expected it to be very loud. The pilot light knobs are too bright so I had to cover them up with tape.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 29, 2025
Thank you for sharing your experience! We're glad to hear your new stove is working well so far and that your wife is enjoying the Air Fry feature. It's also good to know the unit is quieter than expected. We appreciate your note about the pilot light knobs being too bright — feedback like this helps us improve.
If you need further assistance or want to share more thoughts, feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
- Reed
If you need further assistance or want to share more thoughts, feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Oven
on July 26, 2025
Posted by: Djones123
[This review was collected as part of a promotion.] So, happy that we switched to a gas oven. It works great for all the cooking we do at home.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great range for the price.
on July 26, 2025
Posted by: JMSW
[This review was collected as part of a promotion.] Love my new range. The steam bake function is great. The controls are easy to use. Made my whole kitchen look more modern and updated. Sadly, it arrived with a giant dent in the right side, but keeping it since it won’t show (thankfully) got me a decent discount at least.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Oven for a Great Price
on July 25, 2025
Posted by: Jstodolka
[This review was collected as part of a promotion.] Moved into a new house in June and this was the oven we choose. The features on this oven are top notch! You got an air fryer option, conventional bake option, broil, keep warm, and so many more. It’s great stove top is also phenomenal and comes with the middle skillet part which is perfect for breakfast eggs and sausage patties.
Would recommend!
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 25, 2025
Thank you so much for your thoughtful review! We’re thrilled to hear that your new oven has been a great addition to your home. It’s wonderful to know you're enjoying the versatile features like the air fryer, convection bake, and the stovetop with the center griddle. We appreciate your recommendation and are glad it’s been such a good fit for your cooking needs! If you have any questions or need assistance in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new Frigidaire!
on July 24, 2025
Posted by: Barbie924
[This review was collected as part of a promotion.] We conducted extensive research when it was time to replace our old gas range, and we are delighted with our new Frigidaire. It is so sleek, trim, and has an easy-to-use digital interface. All for a very reasonable price.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 25, 2025
Thank you for sharing your wonderful experience, Barbie924! We're so pleased to hear that you're delighted with your new gas range, from its sleek design to the easy-to-use digital interface. We’re glad it met your expectations and offered great value.
If you have any questions or need further assistance, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and thank you for choosing us! - Maria
If you have any questions or need further assistance, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and thank you for choosing us! - Maria
Written by a customer while visiting frigidaire.com