Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Average customer rating
4.8
(2,047 Reviews)
Rating breakdown 2,047 reviews
5 Stars
1,700
4 Stars
301
3 Stars
26
2 Stars
9
1 Star
11
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
4
Oven timer
on November 10, 2025
Posted by: cant come up with a name
[This review was collected as part of a promotion.] love everything except the oven shuts off when you use oven timer and time is up. Frustrating when you are baking several batches of cookies or if something isnt done when the time timer goes off and needs a little more time
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 10, 2025
Dear valued Customer!
Thank you for sharing your feedback on your Frigidaire Gallery 30" Gas Range with 15+ Ways To Cook (model GCFG3060BF). We’re delighted to know you’re enjoying your new range overall, though we’re sorry to hear about your frustration with the oven shutting off when the timer ends. The oven timer is designed as a reminder and may cause the oven to stop cooking when the set time elapses. We recommend using the Kitchen Timer function instead of the Cook Time feature for multiple batches or extended baking sessions to prevent the oven from shutting off automatically.
We truly appreciate your input, as it helps us identify areas for improvement. Thank you for choosing Frigidaire, we’re glad to have you as part of our family!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 30" Gas Range with 15+ Ways To Cook (model GCFG3060BF). We’re delighted to know you’re enjoying your new range overall, though we’re sorry to hear about your frustration with the oven shutting off when the timer ends. The oven timer is designed as a reminder and may cause the oven to stop cooking when the set time elapses. We recommend using the Kitchen Timer function instead of the Cook Time feature for multiple batches or extended baking sessions to prevent the oven from shutting off automatically.
We truly appreciate your input, as it helps us identify areas for improvement. Thank you for choosing Frigidaire, we’re glad to have you as part of our family!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Stove!!
on November 10, 2025
Posted by: Lizzygin
[This review was collected as part of a promotion.] This stove is amazing! It’s very easy to clean and the burners throw a good amount of flame. The oven temp is spot on and the timer is easy to set at any point during cooking. I’m not much impressed by modern appliances but this one is fantastic!
Response from frigidaire.comBy John, Online Outreach Specialist, November 10, 2025
Hello, Lizzygin. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great new oven
on November 9, 2025
Posted by: JenGoaring25
[This review was collected as part of a promotion.] We actually had a different oven in place at first for our new kitchen remodel and it stopped working after one day. We found out later it was a problem with the gas line. But in working that all out we ended up ordering this Frigidaire model. Turns out it was a great swap. It has more features and a more intuitive menu and interface. Looks great and I think maybe even cost less than the Cosmo one. So it really was a happy accident that we got it and I’m so glad it went that way.
Response from frigidaire.comBy Christian, Online Outreach Specialist, November 10, 2025
Sounds like it turned out perfectly in the end! 😊 We’re so happy your new Frigidaire range fits your kitchen and cooking style so well—thanks for giving us a try and sharing your story! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great little stove
on November 7, 2025
Posted by: edan1021
[This review was collected as part of a promotion.] Sturdy. Good looking. Affordable. Little powerhouse!
Love my new stove. First time Frigidaire owner. Definitely will be purchasing other items as I upgrade my appliances.
Love my new stove. First time Frigidaire owner. Definitely will be purchasing other items as I upgrade my appliances.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 10, 2025
Thank you for sharing your experience! We’re thrilled to hear that your new stove is living up to your expectations — sturdy, good looking, and a true little powerhouse. It’s especially exciting to welcome you as a first-time Frigidaire owner, and we’re delighted to know you’re considering us for future appliance upgrades.
If you ever have questions, need assistance, or want tips on getting the most out of your stove, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. – Maria
If you ever have questions, need assistance, or want tips on getting the most out of your stove, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 6, 2025
Posted by: jluvsmic
[This review was collected as part of a promotion.] The stove is great. Finally getting the hang of the burners.
Response from frigidaire.comBy John, Online Outreach Specialist, November 7, 2025
Hello, Jluvsmic. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 6, 2025
Posted by: Abernathy95
[This review was collected as part of a promotion.] absolutely love this stove
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 7, 2025
Hi, Abernathy95! We're so happy to know that you’re enjoying your new Frigidaire stove! Your satisfaction means the world to us, and we appreciate you taking the time to share your feedback. If you ever need support or have any questions, connect with us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll be glad to assist. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Buy this Range
on November 5, 2025
Posted by: Arteducator58
[This review was collected as part of a promotion.] Frigidaire never disappoints. I purchased all Frigidaire appliances for my new kitchen renovation and could not be happier. Range is easy to operate and food is always cooked to perfection. Plus the modern, sleek look compliments my new kitchen.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 7, 2025
HI there. Thank you so much for your wonderful feedback! We’re thrilled to hear that your new Frigidaire appliances have been a perfect fit for your kitchen renovation. It’s great to know you’re enjoying both the performance and the modern design. We truly appreciate your loyalty and support — welcome to the Frigidaire family! If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on November 5, 2025
Posted by: Ekabs
[This review was collected as part of a promotion.] Burners could be better positioned to maximize heating surface. Griddle is small and does not heat evenly due to the small burner size.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 6, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re not fully satisfied with the burner layout and griddle performance on your range. We understand how important even heating and optimal burner placement are for cooking convenience and results, and we appreciate you bringing these concerns to our attention.
At Frigidaire, we continually evaluate our product designs based on customer feedback to ensure our appliances deliver the best performance and usability possible. Your comments about burner positioning and griddle heating are valuable and will be shared with our product development team for review.
We’d also like the opportunity to learn more about your specific experience and ensure that your appliance is functioning as it should. Please reach out to us directly so we can assist you further. You can connect with one of our specialists through Live Chat at Frigidaire.com, or by calling us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
At Frigidaire, we continually evaluate our product designs based on customer feedback to ensure our appliances deliver the best performance and usability possible. Your comments about burner positioning and griddle heating are valuable and will be shared with our product development team for review.
We’d also like the opportunity to learn more about your specific experience and ensure that your appliance is functioning as it should. Please reach out to us directly so we can assist you further. You can connect with one of our specialists through Live Chat at Frigidaire.com, or by calling us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com