Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
4
Nice range
on October 25, 2023
Posted by: BillBz
[This review was collected as part of a promotion.] Haven’t had for too long so still trying to figure out the ins and outs, specifically the oven controls ad air frying compared to our previous countertop one. Gas burners very nice, looks good and griddle is great.
[This review was collected as part of a promotion.] Looked for a new stove for quite some time before settling on my Gallery stove. The stove it’s self works great but the lowest setting is stone times still too high. The oven seems to be okay. Use caution though when considering. From day 1, the clock has not worked correctly. It has been set over and over per manufactures directions however, it will just randomly change. The control panel… well…. Be careful. The control panel randomly resets. I have been in the middle of baking when everything shuts down and reboots. Very scary not knowing if the gas is still flowing when this happens. I have not been able to get any answers on how to correct it without having to pay someone to come diagnosis it. Of note….. I’ve only owned it for 6 weeks.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 26, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, FarmGirl23. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Christi
[This review was collected as part of a promotion.] I was honestly surprised with all the new features I could play with it’s even got lights when you turn the gas knob it’s grate
[This review was collected as part of a promotion.] Very nice appliance, after reading every review out there we chose this stove and took a chance it would be ok. IT’s everything we hoped for and more. Sturdy and cooks everything we have tried beautifully. I am a serious cook and make almost everything from scratch. Soups, entrees and a lot of baking. So far everything is just what I was hoping for.