Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
3
Scroll bars to look for the clock does not work on this new range.
on December 29, 2023
Posted by: LR07
I was loving this range until I realized that I can't locate the Clock set-up. The instruction call for pressing the Menu and using the scroll bars to locate the clock. I don't see it there.
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 3, 2024
Hello! We apologize that this has been your experience with your range for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We purchased this range for the grill in the middle and unfortunately wasted a lot of money for that feature. It does not heat or cook evenly, becomes discolored and is overall a total waste of money. We wish we had just purchased the range that had the center burner without the grill. I am soooo disappointed in the range overall.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 22, 2023
Thank you for bringing this matter to our attention, Steph. We would like to sincerely apologize that your experience didn't match your expectations. Please know that we strive to produce quality products for our consumers. As per checking, it seems that our customer care team is already assisting you regarding this issue. Should you require any additional assistance, please do connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] Arrived with a faulty oven vent fan. Had to get another one from the vender as Frigidaire did not take responsibility.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 6, 2023
Hello! We’re saddened to hear about your experience with the gas range and the service received. This is not the effortless experience we want for any of our consumers. We’re ready to help. Please be on the lookout for an email as we gather additional information.
[This review was collected as part of a promotion.] The range is new but the best part is it is gas range. I love the way it looks and all the options for different cooking methods is fantastic. I can't wait to try them all.
Embedded cutting edge technology in the daily used product
on December 4, 2023
Posted by: Ashish Deshpande
embedded cutting edge technology helps respected house wifes to control the gas and time properly , mind blowing product very useful for smooth cooking and controlling ,