Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
5
on March 5, 2024
Posted by: Erin86
[This review was collected as part of a promotion.] Loving this stove and oven so far! I love the locking feature since we have small kids in the house and I also love the lights behind the range knobs.
[This review was collected as part of a promotion.] I love my new range and all the features! It’s has inspired more baking, air frying and cooking. It’s easy to use, looks great and upgraded my kitchen.
[This review was collected as part of a promotion.] This keeps cooking easy. Impressive heat up time saves for more family time. Appearance is clean & sleek,
[This review was collected as part of a promotion.] Close to being really great. The oven buttons stop working during preheating. If I need to change the temperature during preheat, I can turn it off, but the buttons stop working for about 5 minutes to 10 minutes. The timer doesn't even work. Very frustrating when trying to get dinner on the table.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, February 19, 2024
Hi! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations, and we understand your frustration. The control panel or electronic components of the oven may be overheating during the preheating process, causing them to temporarily malfunction. Try monitoring the temperature around the control panel during preheating. If it feels excessively hot to the touch, it could indicate an overheating issue. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
[This review was collected as part of a promotion.] Great range. The only thing that I disliked about it was when the gas company came in to set up the appliance there were no nozzles to switch over for propane which is usually sent with the stove. I had order and wait 7 more days to have them ship to me.