Customer reviews from frigidaire.com
Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Average customer rating
4.8
(1,934 Reviews)
Rating breakdown 1,934 reviews
5 Stars
1,606
4 Stars
283
3 Stars
25
2 Stars
9
1 Star
11
Customer Reviews for Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
4
Not bad BUT...
on June 12, 2025
Posted by: dmvellucci
[This review was collected as part of a promotion.] The oven is great, very pretty and sleek and cooks well. But I recieved my oven on 5/24/25 and as of today 6/12/25 both end griddles on the stove range are already chipped with the paint off I have only used the oven twice. Very disappointing for the large price point.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 13, 2025
Hi there. Thank you for bringing this to our attention, and we’re truly sorry to hear about the chipping on your new oven’s griddles. That’s certainly not the experience we want for our customers, especially with a recently delivered appliance.
We appreciate your feedback and understand your disappointment. To better assist you, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback and understand your disappointment. To better assist you, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great!
on June 13, 2025
Posted by: Rip D
[This review was collected as part of a promotion.] Works great as well. Haven't used all the fearures yet but the ones we have, flawless.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 13, 2025
That’s awesome! It’s great when the features you’ve used so far work flawlessly. Sometimes it takes a little while to get around to trying every feature, but it’s reassuring to know the basics are covered and doing well. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on June 13, 2025
Posted by: Gooffie782
[This review was collected as part of a promotion.] This has been a great upgrade for our family with the French doors, bottom freezer and water dispenser and ice maker. Thank you!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Strong Gas Smell When Preheating
on June 13, 2025
Posted by: Aenima316
[This review was collected as part of a promotion.] This stove gives off a strong gas smell when preheating. The serviceman came and told us that it is the way it is designed and it will always do that. I would have bought a different stove had I known this. We literally have to open windows and doors to get the smell out.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2025
That sounds really uncomfortable and concerning—no one should have to deal with a strong gas smell every time they use their stove. We apologize for the inconvenience and truly understand the impact this may have on you and your family. This is not the ownership experience we would want for you, and we can understand your disappointment.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best investment
on June 13, 2025
Posted by: Super Reliable
[This review was collected as part of a promotion.] I would recommend those brand super reliable
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2025
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a reliable experience with our brand. If you ever need support or have questions, feel free to connect with us via Live Chat at Frigidaire.com, or by calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 30" Front Control Gas Range with Total Convection
on June 14, 2025
Posted by: Steve1513
[This review was collected as part of a promotion.] Outstanding gas convection / air fryer oven for the money! Best festure, no wi-fi connection!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2025
Thank you for sharing your positive experience, Steve! We're delighted to hear you're enjoying your gas convection and air fryer oven. It’s great to know you’re getting excellent value and performance.
If you have any questions or need further assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call our customer support team at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re here to help! - Maria
If you have any questions or need further assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call our customer support team at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very new still learning
on June 16, 2025
Posted by: ConnieMom25
[This review was collected as part of a promotion.] From what I have done with the new range so far I am pleased. Some of the buttons on the touch screen are temperamental. However not sure if that is an issue or a learning curve for the user.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 16, 2025
Thank you for sharing your feedback! We’re happy to hear that, overall, you’re pleased with your new range. It’s great to know you’re enjoying the features so far.
Regarding the touch screen buttons, we understand how that could be a bit frustrating. It could be a learning curve as you get used to the new controls, but if it continues to be an issue, please don’t hesitate to reach out. Our customer service team is happy to assist with troubleshooting or offer guidance to ensure everything is working as it should.
We appreciate your input and hope the range continues to meet your needs. If you need any further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Regarding the touch screen buttons, we understand how that could be a bit frustrating. It could be a learning curve as you get used to the new controls, but if it continues to be an issue, please don’t hesitate to reach out. Our customer service team is happy to assist with troubleshooting or offer guidance to ensure everything is working as it should.
We appreciate your input and hope the range continues to meet your needs. If you need any further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Oven/stove/airfryer
on June 16, 2025
Posted by: Marsher
[This review was collected as part of a promotion.] Like to look of this stove, but wish the numbers on the knobs were darker. Hard to read them.
Also not thrilled with the grill- haven’t successfully made pancakes on it.
Also not thrilled with the grill- haven’t successfully made pancakes on it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 16, 2025
Thank you for sharing your thoughts! We’re glad to hear that you like the look of your stove, and we appreciate your feedback on the knobs and grill.
We understand how important it is for the numbers on the knobs to be easy to read, and we’re sorry to hear that they’re hard to see. We’ll definitely pass along your feedback to our design team to consider for future models.
As for the grill, it can sometimes take a little practice to get the temperature just right for specific foods like pancakes. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand how important it is for the numbers on the knobs to be easy to read, and we’re sorry to hear that they’re hard to see. We’ll definitely pass along your feedback to our design team to consider for future models.
As for the grill, it can sometimes take a little practice to get the temperature just right for specific foods like pancakes. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com