Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
3
Gas Range
on June 10, 2024
Posted by: Modern Day Mom
[This review was collected as part of a promotion.] Sleek modern design, great options (air fly, slow cook, conv bake, etc) to today's family dynamics. Concerned about the burning type smell when turning on the oven - not sure if it will go away once I've used the stove a few more times.
Response from frigidaire.comBy Christi, Online Outreach Specialist, June 11, 2024
Thank you so much for the fantastic review, Modern Day Mom. We're happy to know that you like the sleek design and options of the unit. Please know that some noise and odors are normal on the first cooking cycle. If you ever need assistance, please feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. - Christi
[This review was collected as part of a promotion.] We love the front controls and the increased surface and cooking area. The BTU output is far greater than.our old range so this is a plus for sure.
[This review was collected as part of a promotion.] The Gallery series looks beautiful, huge internal oven space, and this thing is built solid. The quality of everything is high end and the price was great. I love the heavy duty cast iron grates on the top and it comes with a griddle plate as well.
[This review was collected as part of a promotion.] We are loving our new oven! It’s so modern and cooks evenly. It also has cool features like lighted knobs and a ton of settings! So cool!
[This review was collected as part of a promotion.] It seems to heat evenly. Twice I've smelled gas when baking. I use propane. It doesn't seem the burners have the control they should. I bought the conversion kit with Frigidaire part number but install tech said he was just using a generic one he keeps in his truck. That may be why I'm seeing the difference.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 11, 2024
We are sorry your experience didn’t match your expectations for your range. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] This is our first new range in nearly 20 years, and it's a breath of fresh air. Aesthetically, it's just pretty to look at. From the cop top grates to the font on the clock, it's just classy looking. Gas burners ignite with no hesitation. The knobs light up which adds an element of fun.