Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Stainless Steel
Average customer rating
4.8
(1,456 Reviews)
Rating breakdown 1,456 reviews
5 Stars
1,170
4 Stars
240
3 Stars
30
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Stainless Steel
Customer Rating
4
Frigidaire gas range with Air Fry
on January 15, 2026
Posted by: RetrieverDad88
[This review was collected as part of a promotion.] Overall, I’m happy with the purchase and it’s a good oven for the price we paid. One negative are the buttons on the display. The sensitivity is not great and sometimes, more force than normal is required for the buttons to function. Also, this oven has baking mode, convection mode, and air fry mode. To me, it seems like the oven is stuck in convection mode as the fan is always on regardless of the mode it’s in. Not a huge problem but I’m wondering if this is normal. I’ve tried resetting the oven but the problem was not fixed.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 16, 2026
Thank you for sharing your feedback about your oven. We’re glad to hear that overall you’re happy with your purchase and feel it offers good value. We also appreciate you taking the time to provide details about the display buttons and the oven’s operation, as this information helps us better understand your experience.
To best assist you, we recommend reaching out to our Customer Support team. Our representatives can review your oven model, guide you through troubleshooting steps, and determine whether any service is necessary. You can connect with us through Live Chat at Frigidaire.com, which allows for real-time assistance, or call 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM EST, to speak directly with a support agent. - Maria
To best assist you, we recommend reaching out to our Customer Support team. Our representatives can review your oven model, guide you through troubleshooting steps, and determine whether any service is necessary. You can connect with us through Live Chat at Frigidaire.com, which allows for real-time assistance, or call 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM EST, to speak directly with a support agent. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on January 16, 2026
Posted by: Green eye girl
[This review was collected as part of a promotion.] This is exactly what I want in a stove even cooking very solid love it
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 19, 2026
Thank you for sharing your experience! We’re thrilled to hear that your stove is delivering the even cooking and solid performance you were looking for. If you ever have questions, need guidance, or require assistance with your appliance, our Customer Care Team is happy to help. You can reach us by sending a direct message, through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Range
on January 16, 2026
Posted by: Canales A
[This review was collected as part of a promotion.] Nice range! Easy to use and clean! My previous range lasted 20+ years and was showing its age! Only reading to purchase new was that the oven stopped working. I figured it was time to upgrade!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 19, 2026
Hi, Canales A! We’re so glad your new Frigidaire Gas Range is working well and easy to maintain! It’s exciting to hear you’re upgrading after so many years with your previous range—thank you for trusting Frigidaire to be part of your next kitchen chapter. If you ever have questions or need tips for getting the most out of your range, we’re here via Live Chat at frigidaire.com or at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great upgrade and addition
on January 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Perfect upgrade and the convection and air fry options are top notch be aware that it does not come with a propane conversion kit if you’re on propane.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 20, 2026
Thank you for sharing your experience! We’re glad to hear that your 30" Gas Range with Air Fry has been a perfect upgrade and that you’re enjoying the convection and air fry features. We also appreciate your helpful note regarding the propane conversion kit for those using propane. Your feedback is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
GAS RANGE
on January 17, 2026
Posted by: baxtersdad
[This review was collected as part of a promotion.] Have only been using for a little over a week and everything we have used works.
Haven't used the air fry, broil, self cleaning options yet.
Will update if anything goes wrong.
Haven't used the air fry, broil, self cleaning options yet.
Will update if anything goes wrong.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 19, 2026
Hi, baxtersdad! Thanks for your review! It’s great to know your Frigidaire gas range is working perfectly so far. We hope you enjoy using the air fry, broil, and self-clean options when you get a chance. Your feedback truly means a lot to us!
If you ever need help or have questions, feel free to reach out to us through Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We're always happy to help!– Angel
If you ever need help or have questions, feel free to reach out to us through Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We're always happy to help!– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Stove
on January 18, 2026
Posted by: Lionsfan44
[This review was collected as part of a promotion.] We had an old 4-burner stove before and replaced it with our 5-burner. What a difference! It cooks everything so evenly and better. And the “Air-Fry” option in the stove, AMAZING! This is one of the best purchases we’ve ever made.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 19, 2026
Posted by: Alex reino
[This review was collected as part of a promotion.] So far the stove is working great. The air fryer works amazing
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 20, 2026
Hi, Alex reino! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire gas range is working great and that you’re enjoying the air fryer feature. It’s always wonderful to know our products are making cooking easier and more enjoyable! If you ever need assistance or have questions, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re happy to help!– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire vs Samsung….. the winner is?
on January 21, 2026
Posted by: Ornella
[This review was collected as part of a promotion.] I bought this stove from Frigidaire after having so many issues with a Samsung stove. I will never purchase another Samsung and I am enjoying my Frigidaire like no other. I highly recommend it. The only item I would like to know or would love to have changed are the the burners because they are full of stains and I’ve only had it for one month. If they were stainless steel, it would be better other than that. It is an amazing item and I am loving it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 23, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying your stove and that it has made such a positive difference compared to your previous appliance. It’s wonderful to know that you’re loving the performance and features of your new stove.
We also appreciate your feedback regarding the burners and the stains you’ve noticed after just one month of use. Your input is valuable, and we’ll share it with our team as we continually work to improve both the design and functionality of our appliances.
If you have any questions, need tips on cleaning or maintaining your burners, or would like further assistance, we encourage you to reach out to us. You can connect with our support team through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help ensure your appliance continues to perform at its best. - Maria
We also appreciate your feedback regarding the burners and the stains you’ve noticed after just one month of use. Your input is valuable, and we’ll share it with our team as we continually work to improve both the design and functionality of our appliances.
If you have any questions, need tips on cleaning or maintaining your burners, or would like further assistance, we encourage you to reach out to us. You can connect with our support team through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help ensure your appliance continues to perform at its best. - Maria
Written by a customer while visiting frigidaire.com