Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Stainless Steel
Average customer rating
4.8
(1,456 Reviews)
Rating breakdown 1,456 reviews
5 Stars
1,170
4 Stars
240
3 Stars
30
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Stainless Steel
Customer Rating
5
Great Oven
on January 8, 2026
Posted by: Rankin Fithian
[This review was collected as part of a promotion.] We needed our oven replaced and we really like this upgrade. We like that he Air fryer feature as it allowed us to free up some counter space and it does the job in the same amount of time. I also like that he front of the oven does not get hot at all which surprised me. It does in fact pre-heat to 350 under 7 mins as it claims which is also really nice.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 9, 2026
Hi, Rankin Fithian! We’re so glad to hear you’re enjoying your oven upgrade! It’s great that the air fryer feature is freeing up counter space and performing just as well, and we love knowing the fast preheat and cool-to-the-touch front have been pleasant surprises. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Happy cooking!
–Rox
Happy cooking!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product!
on January 9, 2026
Posted by: SarahC12345
[This review was collected as part of a promotion.] I am SO happy with my new Frigidaire oven! It heats up quickly and cooks evenly. The only improvement I would make it for a better broiler. The electric glow bar is not as powerful as it could be. Otherwise… awesome product, good value for the money.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 12, 2026
Hi Sarah! Thank you for sharing your experience with your new Frigidaire oven! We’re thrilled to hear that it heats up quickly, cooks evenly, and provides great value.
We appreciate your feedback regarding the broiler and will share it with our product team for consideration. Your insights help us continue improving our appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your feedback regarding the broiler and will share it with our product team for consideration. Your insights help us continue improving our appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional
on January 10, 2026
Posted by: JessiR
[This review was collected as part of a promotion.] Great looking stove, works as an air fryer too, heats up quickly. Great stove/oven!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 12, 2026
Posted by: Suz17
[This review was collected as part of a promotion.] It is lovely and has all the space and settings you could ask for. Awesome purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaks gas inside oven!
on January 12, 2026
Posted by: GravesH
This oven has a serious manufacturing issue that makes it unsafe! It leaks gas inside the oven while cooking. It began within 1 week of purchase. Havent been able to use it for 5 weeks and hoping next repair fixes it but not confident. When researched, there are so many people with this same issue. Research before you buy!
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 14, 2026
Hi GravesH, thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand how concerning this must be, especially when it involves safety. We can see that you are already working closely with our Customer Care Team toward a resolution, and we appreciate your patience while this is being addressed. If you need any additional assistance or updates, please feel free to contact us via Live Chat or by calling 1-800-374-4432, available Monday–Friday, 8:30 AM–8:00 PM ET, and Saturday, 9:00 AM–6:00 PM ET. Your concerns are important to us, and our team remains committed to supporting you until this matter is resolved. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just a couple of things
on January 12, 2026
Posted by: Pizzaburner64
[This review was collected as part of a promotion.] Overall it's a great product. 1st issue was that the stove protrudes from the counter a couple of inches. My bad for not checking that spec. I think it's because of the fan in the back for convection and air fry features. 2nd issue is more annoying. The timer sound goes off once and that's it. If you miss it, you'll burn stuff. Our old stove wouldn't shut up until you came in and shut off the timer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 13, 2026
Hi there! We’re glad to hear that overall you’re enjoying your stove. Thank you for sharing your feedback about the stove’s depth and the timer sound — we understand how missing the single beep can be frustrating, and your input is very helpful for us to consider in future designs.
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful gas range
on January 13, 2026
Posted by: donnagwen
[This review was collected as part of a promotion.] Does everything it should easily and efficiently.
Response from frigidaire.comBy John, Online Outreach Specialist, January 13, 2026
Hello, Donnagwen. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 15, 2026
Posted by: Catrinka62
Needed service after two weeks of receiving. Smelled a lot of gas when using oven. It wouldn't ignite properly. Gas line in the igniter was too tight (from the factory). Repair man had to loosen it up. Otherwise, I love the burners. Easy to control the amount of heat.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 16, 2026
Hi there. We’re sorry to hear about the issue you experienced with your oven’s ignition and gas line. Safety is our top priority, and we’re glad a technician was able to correct the installation so you can enjoy your burners safely.
We’re happy to hear that you love the burners and find them easy to control! If you have any further questions or notice anything unusual, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST via live chat or by phone at 1-800-374-4432.
Thank you for sharing your feedback and for choosing Frigidaire.
Best Regards,
Ruth
We’re happy to hear that you love the burners and find them easy to control! If you have any further questions or notice anything unusual, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST via live chat or by phone at 1-800-374-4432.
Thank you for sharing your feedback and for choosing Frigidaire.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com