Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 6.0 Cu. Ft. Slide-In Gas Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Average customer rating
4.8
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
189
4 Stars
30
3 Stars
4
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
15 out of
15)
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 6.0 Cu. Ft. Slide-In Gas Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Customer Rating
2
The oven was recalled
on May 10, 2026
Posted by: Elg86
[This review was collected as part of a promotion.] Need service for the oven since it was recalled and have not been able to use the oven
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 15, 2026
Hello Elg86, and thank you for reaching out. I’m sorry to hear that your oven has been out of service due to a recall and that you’ve been unable to use it. I can understand how disruptive that is, especially when you rely on it day to day.
We recognize how important it is to have a fully functioning oven, and I also understand the frustration of waiting for service tied to a recall process. Your concern is valid, and we appreciate your patience while this is being addressed.
In the meantime, here are a few general troubleshooting steps you can try to ensure there are no separate issues affecting the unit while you wait for service:
1. Power cycle the oven: Turn off the circuit breaker for the oven for 1–2 minutes, then turn it back on. This can reset the control board.
2. Check display/controls: If the panel is unresponsive, confirm that the control lock (if equipped) is not engaged.
3. Verify power supply: Ensure the oven is receiving proper voltage—if other functions are also affected, this can sometimes indicate an electrical supply issue rather than the oven itself.
4. Inspect for error codes: If any codes are displayed, note them down as they will help the technician diagnose the issue more quickly.
5. Ensure proper mode selection: Confirm the oven is not stuck in a demo or sabbath mode, depending on your model.
Since your oven is part of a recall, a technician visit is typically required to complete the authorized repair or replacement procedure, and we strongly recommend proceeding with that service once scheduled.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for your patience, and have a great rest of your day! - Maico
We recognize how important it is to have a fully functioning oven, and I also understand the frustration of waiting for service tied to a recall process. Your concern is valid, and we appreciate your patience while this is being addressed.
In the meantime, here are a few general troubleshooting steps you can try to ensure there are no separate issues affecting the unit while you wait for service:
1. Power cycle the oven: Turn off the circuit breaker for the oven for 1–2 minutes, then turn it back on. This can reset the control board.
2. Check display/controls: If the panel is unresponsive, confirm that the control lock (if equipped) is not engaged.
3. Verify power supply: Ensure the oven is receiving proper voltage—if other functions are also affected, this can sometimes indicate an electrical supply issue rather than the oven itself.
4. Inspect for error codes: If any codes are displayed, note them down as they will help the technician diagnose the issue more quickly.
5. Ensure proper mode selection: Confirm the oven is not stuck in a demo or sabbath mode, depending on your model.
Since your oven is part of a recall, a technician visit is typically required to complete the authorized repair or replacement procedure, and we strongly recommend proceeding with that service once scheduled.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for your patience, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful upgrade for us!
on May 9, 2026
Posted by: Buffalo Bills fan
[This review was collected as part of a promotion.] Our stove was at least 28 years old, so we opted to switch to a gas stove from electric when we purchased this. It has great features we look forward to using. It really makes our kitchen look modern and classy.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 11, 2026
Hi there. Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new gas stove and its features, and that it’s helped give your kitchen a more modern and updated look.
We appreciate you choosing Frigidaire and hope it serves you well for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it serves you well for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mama Mía
on May 9, 2026
Posted by: Mucho Santana
[This review was collected as part of a promotion.] I love my pizza over !!!!!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 12, 2026
Hi there, Mucho Santana! Thank you for sharing your feedback!
We’re so glad to hear you love your pizza oven and that it’s working well for you. It’s always great to know when our appliances are helping make mealtime more enjoyable.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re so glad to hear you love your pizza oven and that it’s working well for you. It’s always great to know when our appliances are helping make mealtime more enjoyable.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Range
on May 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We have been loving our new Frigidaire appliances, especially our new range. The air fryer function on it is one of our family’s favorites!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you’re loving your new Frigidaire range and that the air fry function has become a family favorite. It’s great to know the appliance is a good fit for your home.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re loving your new Frigidaire range and that the air fry function has become a family favorite. It’s great to know the appliance is a good fit for your home.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Range!
on May 1, 2026
Posted by: mammothfan
[This review was collected as part of a promotion.] This range is great! Looks awesome in the space and goods evenly something we were missing in our last unit. Pizza function works very well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 4, 2026
Hi Mammothfan, thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire range and that it looks great in your space. It’s especially great to know you’re getting even cooking results. Something that can really make a difference in everyday meals. We’re also happy to hear the pizza function is working well for you and adding convenience to your cooking.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Versatile and fast
on April 28, 2026
Posted by: bgaspar
[This review was collected as part of a promotion.] Perfect for bread baking. I haven't been able to try all 17 ways one can bake in it, but off to a good start.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 28, 2026
Hello bgaspar!
Thank you for your wonderful feedback on the Frigidaire Gallery 30" Front Control Gas Range with Stone-Baked Pizza (Model GCFG3070BF)! We’re thrilled to hear it’s been perfect for your bread baking and that you’re off to a great start exploring its many cooking options. With so many versatile features to try, there’s plenty more to enjoy. We appreciate you sharing your experience, and if you ever need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for your wonderful feedback on the Frigidaire Gallery 30" Front Control Gas Range with Stone-Baked Pizza (Model GCFG3070BF)! We’re thrilled to hear it’s been perfect for your bread baking and that you’re off to a great start exploring its many cooking options. With so many versatile features to try, there’s plenty more to enjoy. We appreciate you sharing your experience, and if you ever need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beefy Cooktop w/good oven
on April 26, 2026
Posted by: Del35s
[This review was collected as part of a promotion.] I think a lot of people got this unit for the pizza feature and while I did too, that’s not the part that I’m most loving (maybe because I haven’t used it yet? And I’m not sure when I’ll use it). But every day I’m making something on the stovetop and I’ve got to say, I love the grates up there. They’re super heavy and finished in such a way that they feel like they hold my pans, help them make great vintage with the heating element. I love the burners and the flame control too. Top of this unit is really enjoyable to use. Inside, I’ve been using the convection and air fry functions and getting really good results. Broiler too, love it. The oven controls I’ve not gotten used to yet though. A couple of times I thought I was preheating and came back five minutes later to find the oven off entirely. Also haven’t found just a timer to use rather than the time bake feature that is easy to engage and not really wanted most of the time. I will read the manual again one of these days and see if I’m missing something basic, but in general the touch pad for the oven controls is not my favorite. Also, storage drawer is basically just for the pizza stone and special cooking device to be used on that special occasion, if ever. I have used the pizza stone in the bottom rack to reheat parlor purchased pizza and that crisped up my crust nicely! I like how I can heat this oven up inside to 750 degrees whether I use the special pizza device up high or just the stone down low.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 28, 2026
Thank you for sharing your detailed feedback on the 30 in. Front Control Gas Range with Stone-Baked Pizza.
We’re glad to hear you’re enjoying the stovetop performance, particularly the heavy-duty grates, strong flame control, and overall cooking stability. It’s great to know the cooktop has been consistently delivering a satisfying cooking experience for your daily meals.
We also appreciate your comments on the oven features. It’s good to hear you’re getting excellent results from convection, air fry, and broil functions, as well as finding creative uses for the pizza stone and high-heat capability.
Regarding your concerns with the oven controls, including preheating behavior and the timer function, we understand how this could impact ease of use. These touch controls can differ from traditional dial-based systems, and it may take some time to become familiar with the interface. Reviewing the user manual is a good next step, and we also recommend checking for a dedicated timer or “kitchen timer” function separate from the bake settings, as it is typically accessed through a different control sequence depending on the mode.
We also appreciate your honest feedback about the storage drawer and control interface—insights like yours are very helpful for both product understanding and future improvements.
Thank you again for taking the time to share such a thorough review. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear you’re enjoying the stovetop performance, particularly the heavy-duty grates, strong flame control, and overall cooking stability. It’s great to know the cooktop has been consistently delivering a satisfying cooking experience for your daily meals.
We also appreciate your comments on the oven features. It’s good to hear you’re getting excellent results from convection, air fry, and broil functions, as well as finding creative uses for the pizza stone and high-heat capability.
Regarding your concerns with the oven controls, including preheating behavior and the timer function, we understand how this could impact ease of use. These touch controls can differ from traditional dial-based systems, and it may take some time to become familiar with the interface. Reviewing the user manual is a good next step, and we also recommend checking for a dedicated timer or “kitchen timer” function separate from the bake settings, as it is typically accessed through a different control sequence depending on the mode.
We also appreciate your honest feedback about the storage drawer and control interface—insights like yours are very helpful for both product understanding and future improvements.
Thank you again for taking the time to share such a thorough review. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Frigidaire!
on April 24, 2026
Posted by: The Fowlers
[This review was collected as part of a promotion.] Excellent product, great craftmanship along with the multi-functionality of the stove, i.e. the pizza maker & air fryer are pluses!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 27, 2026
Hi, The Fowlers! Thank you for your excellent review! We’re thrilled to hear that you’re enjoying the craftsmanship and multi-functionality of your gas range, especially the pizza maker and air fryer features. It’s great to know they’re adding convenience and versatility to your cooking experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com