Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Slide-in Gas Total Convection Range with Air Fry and Steam Clean - Stainless Steel
Average customer rating
4.7
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
59
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Slide-in Gas Total Convection Range with Air Fry and Steam Clean - Stainless Steel
Customer Rating
5
Amazing gas range stove
on May 30, 2025
Posted by: JosieR11
[This review was collected as part of a promotion.] I absolutely love my new beautiful frigidaire gallery gas range stove! One of the many things I love about it is that the buttons are were the knobs are insured of having the back "wall" so it looks so pretty seeing more of my back splash. I obviously love that it has an air fryer built in, trust me it works amazing! The five cook tops (with the long one in the middle) cook my food so fast. There's literally nothing I don't like about this stove. I absolutely recommend it to everyone if y'all are shopping for a new gas range stove!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2025
Thank you so much for the enthusiastic feedback! We're thrilled to hear how much you love your new Frigidaire Gallery gas range. It's great that the front control design allows your backsplash to shine, and that you're enjoying the built-in air fryer and the powerful five-burner cooktop. We're especially glad to know it’s meeting your cooking needs and adding beauty to your kitchen. If you ever need support or have questions, feel free to reach out to us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new Range
on July 5, 2025
Posted by: Goblue16
[This review was collected as part of a promotion.] I am very pleased with the quality of the unit over a few other brands I looked at. Only issue is that there was no griddle with it and the appliance store had to order it and it has been at least 2 weeks and no griddle yet. I have done nothing but use the burners to date and have not tried anything else.
Written by a customer while visiting frigidaire.com
Customer Rating
3
needed to convert the range to propane and have to replace a part we didn't think was needed to be replaced
on August 3, 2025
Posted by: Marywbc
[This review was collected as part of a promotion.] We were aware that we were converting to propane and had purchased the conversion kit for this range. A skilled and experienced pro came to our house (we had to find him, not part of Frigidaire) and he was able to do the conversion. However, he was extremely uncomfortable with the oven portion of the conversion kit and ordered a different item to change out what was given us by Frigidaire. It was taking about 30 seconds for the pilot light to light up and start heating the oven. He felt this was not safe.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 8, 2025
Thank you for reaching out and sharing your experience with us, Marywbc. We truly appreciate the time and care you've taken to ensure your Frigidaire range is properly and safely converted for propane use.
We understand that you had the conversion completed by a qualified professional and that concerns were raised specifically regarding the oven portion of the conversion kit provided. We sincerely empathize with the discomfort and concern this situation may have caused—especially when it comes to something as important as safety in your home.
It’s concerning to hear that the oven pilot was taking approximately 30 seconds to ignite and that your technician felt this may not be safe. While our conversion kits are designed and tested to meet safety and performance standards when installed according to manufacturer guidelines, we absolutely respect the judgment of your technician and appreciate the caution taken in this instance.
We’d like to gather more details about the specific kit used, the model of your range, and the part that was substituted so that we can investigate further and ensure all components meet the highest standards of safety and functionality. Our goal is to support you fully and make sure you feel confident and secure using your appliance.
Please don’t hesitate to reach out to our customer care team at via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and provide your model and serial number here so we can assist you directly.
Thank you again for bringing this to our attention. Your safety and satisfaction are very important to us.
We understand that you had the conversion completed by a qualified professional and that concerns were raised specifically regarding the oven portion of the conversion kit provided. We sincerely empathize with the discomfort and concern this situation may have caused—especially when it comes to something as important as safety in your home.
It’s concerning to hear that the oven pilot was taking approximately 30 seconds to ignite and that your technician felt this may not be safe. While our conversion kits are designed and tested to meet safety and performance standards when installed according to manufacturer guidelines, we absolutely respect the judgment of your technician and appreciate the caution taken in this instance.
We’d like to gather more details about the specific kit used, the model of your range, and the part that was substituted so that we can investigate further and ensure all components meet the highest standards of safety and functionality. Our goal is to support you fully and make sure you feel confident and secure using your appliance.
Please don’t hesitate to reach out to our customer care team at via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and provide your model and serial number here so we can assist you directly.
Thank you again for bringing this to our attention. Your safety and satisfaction are very important to us.
Written by a customer while visiting frigidaire.com
Customer Rating
5
love it
on August 18, 2025
Posted by: Kris2fur
[This review was collected as part of a promotion.] Looks great! only wish it had a gas broiler
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 19, 2025
Thank you for your feedback! We’re glad to hear you think our range looks great. While our current models do not feature a gas broiler, we appreciate your suggestion and will pass it along for future product considerations.
If you have any questions or need assistance with your appliance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
If you have any questions or need assistance with your appliance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 19, 2025
Posted by: LT78
[This review was collected as part of a promotion.] Oven heats up quickly and cooks food evenly. Have used the steam clean feature after having a small spill in oven and it worked well. Very happy with my new oven.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 21, 2025
We’re thrilled to hear your oven heats quickly, cooks evenly, and that the steam clean feature worked perfectly for you! 🎉 If you ever need assistance or have questions, you can connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Interesting Upgrade for me
on August 27, 2025
Posted by: Shadow1972
[This review was collected as part of a promotion.] There are a lot of positives about this range. The cooking surface is wonderful and spacious and the oval center burner is exactly what I was looking for. The oven is spacious with the right amount of selections for height placement of the rack. I am also very excited to try the air fryer mode. Front display for oven operation is lovely! The only negative is the broiler having an electric heating element. It is my fault for not seeing that in the product description, but to be honest I never new that was even a thing. I have been cooking for years and have never seem an electric broiler. All that being said I definitely recommend but read all the product description prior.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 27, 2025
Thank you for your thoughtful review of the 30" Front Control Gas Range! We’re thrilled to hear that you’re enjoying the spacious cooking surface, versatile oven racks, and the new air fryer mode. It’s great to know the front display is adding to your cooking experience as well.
We appreciate your honest feedback regarding the electric heating element in the broiler. It’s true that this feature is less common, and we’re glad you pointed it out to help other customers make informed decisions.
Thank you for recommending the range, and if you have any questions or want tips on getting the most out of your new appliance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist
We appreciate your honest feedback regarding the electric heating element in the broiler. It’s true that this feature is less common, and we’re glad you pointed it out to help other customers make informed decisions.
Thank you for recommending the range, and if you have any questions or want tips on getting the most out of your new appliance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great in the kitchen
on August 28, 2025
Posted by: Rachel0627
[This review was collected as part of a promotion.] Looks great in the kitchen and works well. My only complaint is the broil feature, it’s not as hot as I would like and takes more time than my last range from Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
5
Can’t beat a gas stove and oven!
on August 29, 2025
Posted by: Jutt
[This review was collected as part of a promotion.] Been using this stove and oven for a week and a half now. The oven got to 400 degrees in 7 minutes and 55 seconds. Light years better than the electric oven we just got rid of. No complaints so far. It’s a real joy to cook with. Everything is solid and it looks great too!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 29, 2025
Thank you so much for the fantastic review! We're thrilled to hear that your new stove and oven are performing so well—heating to 400°F in under 8 minutes is impressive! It’s great to know it’s made such a positive difference compared to your previous electric oven.
We’re glad you’re enjoying both the performance and the look of the appliance. Wishing you many joyful meals ahead! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We’re glad you’re enjoying both the performance and the look of the appliance. Wishing you many joyful meals ahead! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com