Customer reviews from motorola.com
Motorola - moto g stylus 2026 128GB (Unlocked) - PANTONE Coal Smoke
Average customer rating
4.4 out of 5
4.4
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
15
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
0
85%of customers recommend this product. 
(
11 out of 13
)
Best Buy Privacy Policy
Customer Reviews for Motorola - moto g stylus 2026 128GB (Unlocked) - PANTONE Coal Smoke
Customer Rating
3 out of 5
3
GOOD CELL WHIT NO CHARGER
on October 11, 2026
Posted by: PANCHITO
ITS OK BUT NOTBRING CHARGER SO HOW I DO WHEN THE BATTERYC OME LOW NO MAKE SENCE
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 12, 2026
Hi PANCHITO, We're sorry for the inconvenience and understand your concern about the missing charger. Some Motorola devices do not include a charging adapter in the box as part of our efforts to reduce environmental impact and electronic waste. This practice is becoming more common across the industry. You can charge your phone using a compatible charging adapter and cable. We appreciate your feedback and understanding, and we're sorry for any confusion this may have caused. If you need help, kindly visit our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-2026/bd-p/moto_g_stylus_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Headphone Jack And The Expandable Storage To 1TB
on October 5, 2026
Posted by: Zoey
from United States WI
So good it is and watch the other really test and I tried it myself against the Samsung Galaxy s26 Ultra having the headphone jack and the expandable storage of two terabyte chef's kiss five stars.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2026
Hi Zoey, thank you so much for the five-star review! We’re thrilled to hear that you’re enjoying the headphone jack and expandable storage, and that you’ve had the chance to put the phone to the test. We truly appreciate your support and are glad the features and overall experience have earned that “chef’s kiss”! We’ll be sure to share your feedback with our teams. Enjoy your Motorola! To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2026/bd-p/moto_g_stylus_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Exceptional phone and qualities.
on October 5, 2026
Posted by: Saly
So far it's been great so far. I'm really enjoying everything. The only thing I've had to adjust to is the screen is a little smaller that my last phone. It's been a great phone so far. I've only had it a few months. I highly recommend it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2026
Hi Saly, thank you so much for sharing your wonderful feedback! We're thrilled to hear that you're enjoying your Motorola phone and its features. We understand that adjusting to a slightly smaller screen can take some time, but it's great to know that you're having such a positive experience overall. We truly appreciate your recommendation and hope you continue enjoying your Motorola for a long time! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2026/bd-p/moto_g_stylus_2026.
Written by a customer while visiting motorola.com
Customer Rating
3 out of 5
3
Not great
on October 4, 2026
Posted by: HMG11
The battery life on this phone is absolutely horrible. Facebook doesn't run well on this phone; videos are very choppy. Not much of an upgrade from the 2025.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2026
Hi HMG11, We’re sorry to hear that you’re not having the experience you expected with your Moto G Stylus 2026, particularly with the battery life and choppy Facebook videos. We’d like to better understand what you’re experiencing. Please check the email that we have sent you and we'll be assisting you from there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Great battery life !
on October 3, 2026
Posted by: SansT
I'm very happy with this phone as far as functional abilities it's very nice for a medium range priced phone, love the color, love the case, easy to hold on to, charging is fast even without the larger charger. The ear buds are wonderful, very clear reading and great sound with music. Really the only down side is the smaller area I live in has dead zones, but when I'm in town 5 g works wonderful! What can you do about dead zone? Anyway for this old lady this moto G stylus is my favorite and works for what I use it for!
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2026
Hi SansT, thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your Moto G Stylus, especially its battery life, fast charging, comfortable design, color, and the sound quality of your earbuds. It’s great to know that 5G works well for you when you’re in town! Regarding the dead zones in your area, cellular coverage can vary depending on your location, carrier, and local network availability. We recommend checking with your carrier to see if there are any coverage limitations or network improvements planned for your area.
We truly appreciate you choosing Motorola and making the moto g stylus your favorite phone. Thank you for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2026/bd-p/moto_g_stylus_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Solid Phone with a Great Stylus
on October 3, 2026
Posted by: Colby
from Tennessee
The phone runs smoothly, has a good display with plenty of options for resizing fonts and whatnot, and the camera takes nice looking pictures at a good resolution. It's not the best for very low light scenarios, which isn't a problem for me, but it is something to consider if you like to take pics at night or in dimly lit situations. Normal daytime photos and videos look great, however.
The stylus is excellent, as it is highly responsive and fun to use. You can quickly jot down notes, make annotations, and draw with it, and you can also change its behavior upon removing the stylus, as well as the functionality of the single button on the side of the stylus. You can also adjust which apps or functions are on the stylus quick bar that becomes visible upon removing the stylus. It still works well with a screen protector on, too.
The draw to AI function is another fun addition, and it does a pretty good job at interpreting your intent and style. The options for stylistic choices are somewhat limited, though, and you only get a basic "pen" style for this feature, rather than the full set of markers, highlighters, and calligraphic options present in the "Notes" app that you would otherwise get.
Overall, I'm extremely happy with the phone and I would highly recommend if you want a good phone with a stylus.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 7, 2026
Hi Colby, thank you so much for sharing such a detailed review and for recommending Motorola! We’re thrilled to hear that you’re enjoying the smooth performance, display, camera quality, and especially the responsiveness and versatility of the stylus. It’s great to know that features like the customizable stylus quick bar and Draw to AI have added to your experience. We also appreciate your thoughtful feedback about low-light photography and the Draw to AI options. Feedback like yours helps us understand what matters most to our customers as we continue improving our products and features. We’re glad you’re happy with your phone, and we hope you continue enjoying everything it has to offer! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2026/bd-p/moto_g_stylus_2026.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Welcome to the mid-level phone
on October 1, 2026
Posted by: karlkras
from McMinnville, OR
I got this as a replacement for my failing beloved galaxy s20 plus, so comparing a flagship phone, even an older model, with the stylus is tough. However, comparing it to Samsung models I was considering when choosing a replacement is easier.
My 20 had an internal memory card slot, totally unavailable on higher end phones today, and this was a big selling point for me. The stylus does offer this, and is a better spec'd phone than other phones offering this at a similar price point.
I'm hoping to incorporate the use of the stylus with the phone, and so far, what I've played with, is pretty cool.
I'm an older guy, so getting used to the "moto" way of mobile seemed a bit silly, but I'm in fact finding it entertaining. So far I haven't noticed any major drop off in performance. Feels very responsive, and the display is more than adequate for what I use it for.
At this price, with the included product incentives (watch, ear loops, dot), it seems like a better than reasonable phone at this price.
Now the limited OS/security updates might pis$ me off in a few years, but I'll save that for follow up reviews.
Response from motorola.comBy Mitch, Motorola Customer Care, October 1, 2026
Hi Karlkras, thank you for sharing such a detailed review. We're glad to hear that you're enjoying the responsive performance, display, expandable storage, and especially the stylus features. It's great to know that you're also having fun getting familiar with the Moto experience.
We appreciate you choosing Motorola and taking the time to compare the features that matter most to you. We're also happy that the included product incentives added even more value to your purchase. We'll be sure to pass along your feedback regarding software and security updates to our teams for consideration. We hope your Moto Stylus 2026 continues to serve you well! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2026/bd-p/moto_g_stylus_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Lots of features great value
on September 30, 2026
Posted by: DonDiego124
from Chicago
I've been using Motorola devices for a while because I like a lot of their specific features the chop motion flashlight and twist camera, there's a lot on this new phone so I'll have to learn them.
I buy directly from them so it won't have second market bloat wear.
I removed everything I didn't want or felt I didn't need and got my home to the bare bones.
It's an android 16.
There was an online deal that let me upgrade to 256GB I probably don't need a SD card but maybe I'll buy a 1 Tb card just to load videos and pics directly to.
It's fast connecting to whatever i need.
The camera has definitely been improved, I use it in low light conditions to read labels and scribbles in electrical panels.
The deal also included ear buds and a tracking device. I probably won't use them might gift them
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 30, 2026
Hi DonDiego124, thank you for sharing such a detailed review and for continuing to choose Motorola! We’re glad to hear you’re enjoying the features of your new phone, including the chop motion flashlight, twist camera, improved camera performance, and fast connectivity. It’s great to know the camera is especially helpful for reading labels and notes in low-light environments. We also hope you have fun exploring the new features and capabilities of Android 16. We appreciate your support and are happy to hear you’re enjoying the value of your purchase, including the included earbuds and tracking device. Thank you for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2026/bd-p/moto_g_stylus_2026.
Written by a customer while visiting motorola.com
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