Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 26 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
42
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Professional 36 in. Wide 26 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
4
Frigidaire Professional
on June 17, 2026
Posted by: Tegg
[This review was collected as part of a promotion.] A very good fridge with excelent ice making capabilities. Two issues detract from 5 stars. First, I'm tall, and reaching in to try and find the upper shelf in the freezer is a pain at best. Secondly, the front display is settings only. You would have to put a thermometer inside to know how warm it got if the door were left open.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 18, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the ice-making performance of your Frigidaire refrigerator. We appreciate your comments about the freezer shelf access and display features, and we’ll share your suggestions with our team for future improvements.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Fridge
on June 12, 2026
Posted by: JWow951
[This review was collected as part of a promotion.] You can tell this fridge is on another level of class compared to my old LG it replaced. The doors open and close nicely as do the drawers. Ice was made fairly quickly and you have two ice makers, our LG couldn't keep up during summer. The design is beautiful. If you're coming from a 10 year old LG here is a few differences: The Frigidaire is a little louder, you can hear the compressor hum just a little more. Also, the ice refill mechanism is fairly louder. Besides that its not even a contest.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2026
Hello JWow951, thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that you’re enjoying the premium design, smooth door and drawer operation, and the performance of the dual ice makers. It’s great to know that it has made a noticeable difference compared to your previous refrigerator, especially when it comes to keeping up with ice demand.
We also appreciate your sharing your feedback about the compressor and ice refill sounds. Customer feedback like yours helps us understand your experience and identify areas where we can continue to improve.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We also appreciate your sharing your feedback about the compressor and ice refill sounds. Customer feedback like yours helps us understand your experience and identify areas where we can continue to improve.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gorgeous and works amazing.
on June 11, 2026
Posted by: Cynical One
[This review was collected as part of a promotion.] I love the way it looks and it works amazingly well.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 12, 2026
Hi, Cynical One! Thank you for sharing your feedback on your Frigidaire 26 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator. We’re delighted to hear you love its beautiful design and that it’s performing so well for you—it’s great to know it’s been such a great fit for your home.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Fridge looks great and is very functional
on June 10, 2026
Posted by: H in Georgia
[This review was collected as part of a promotion.] The refrigerator looks very nice, but more importantly it is functional. I love the double ice makers. I hated that our old fridge only had one in-door ice maker. Tis fridge has 2 and produces a lot of ice. The middle drawer is very nice since it can be adjusted to supplement the refrigerator or the freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 12, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the look and functionality of your refrigerator, especially the dual ice makers and the added convenience of the adjustable middle drawer. It’s great to know these features are making a positive difference compared to your previous unit.
For any further assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the look and functionality of your refrigerator, especially the dual ice makers and the added convenience of the adjustable middle drawer. It’s great to know these features are making a positive difference compared to your previous unit.
For any further assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Refrigerator We’ve Needed!
on June 7, 2026
Posted by: Island Ron
[This review was collected as part of a promotion.] We bought this refrigerator to replace an 8-year old Kitchenaid. After some research and shopping we decided on this unit. Great so far! We like the layout and storage configuration flexibility this refrigerator provides. The added bonus is the ice-making capacity! We live in the southeast and go through ice like it’s going out of style. We wish the unit came with a better warranty base on our previous experience, but it’s not any worse than the other brands on the market. Give Fridgidaire serious consideration if you’re in the market for a new refrigerator,
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 9, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that after researching and comparing options, you chose this refrigerator and that it has been a great fit for your home so far.
It’s wonderful to know that you’re enjoying the interior layout, flexible storage configuration, and especially the ice-making capacity. We understand how important a reliable ice maker can be, particularly in warmer climates, and we’re glad it’s keeping up with your household’s needs. We also appreciate your comments regarding the warranty and value your perspective as we continue working to improve the customer experience.
Thank you for recommending Frigidaire to others who may be shopping for a new refrigerator. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
It’s wonderful to know that you’re enjoying the interior layout, flexible storage configuration, and especially the ice-making capacity. We understand how important a reliable ice maker can be, particularly in warmer climates, and we’re glad it’s keeping up with your household’s needs. We also appreciate your comments regarding the warranty and value your perspective as we continue working to improve the customer experience.
Thank you for recommending Frigidaire to others who may be shopping for a new refrigerator. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great quality compared to other brands!
on June 6, 2026
Posted by: Katdawg
[This review was collected as part of a promotion.] We visited a local store to compare refrigerators. The Frigidaire Professional just felt like higher quality than all the other brands. The double ice-maker is a must for our family! And the unit runs whisper quiet!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi Katdawg!
Thank you for taking the time to share your experience with us. We’re delighted to hear that the Frigidaire Professional refrigerator stood out to you for its quality and that it has been a great fit for your family.
It’s wonderful to know that features like the double ice maker and quiet operation are making a positive difference in your daily use. We truly appreciate your feedback and your support of the Frigidaire brand.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re delighted to hear that the Frigidaire Professional refrigerator stood out to you for its quality and that it has been a great fit for your family.
It’s wonderful to know that features like the double ice maker and quiet operation are making a positive difference in your daily use. We truly appreciate your feedback and your support of the Frigidaire brand.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire professional
on May 28, 2026
Posted by: Mattammy
[This review was collected as part of a promotion.] Fridge has plenty of room runs very quiet. Everything seems to be working great.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 28, 2026
Dear Valued Customer,
Thank you for your feedback. We’re glad to hear that you’re enjoying the spacious interior and quiet operation of your refrigerator.
It’s great to know that everything is working well for you. We appreciate you taking the time to share your experience and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Thank you for your feedback. We’re glad to hear that you’re enjoying the spacious interior and quiet operation of your refrigerator.
It’s great to know that everything is working well for you. We appreciate you taking the time to share your experience and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space and organization cubbies
on May 26, 2026
Posted by: 1 wins
[This review was collected as part of a promotion.] We have only had frig. for 4 weeks. However we like the extra space and drawer space that converts to either a freezer, refrigerator or to keep drinks cool. The door handles are staying tight and the ice/water works well. No problems yet. We were told today's appliances only last for 8 years. Our last LG lasted for 14 years. Make sure you clean the coils vacuuming them and cleaning around and behind your unit. The front and side is all steel for magnets if you like placing things on the unit.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 28, 2026
Hi, 1 wins! Thank you for taking the time to share your experience! We’re glad to hear that after four weeks you’re enjoying the spacious design of your 4-Door French Door Refrigerator, especially the flexible drawer feature that can convert between freezer, refrigerator, and beverage cooling. It’s also great to know the ice and water dispenser is working well and that you’re appreciating the sturdy door handles and the convenience of the steel exterior for magnets.
We also appreciate you sharing your helpful maintenance tip about cleaning the coils and keeping the unit free of dust buildup—proper care can certainly help support long-term performance. We understand your thoughts about appliance lifespan and are happy to hear your new refrigerator is currently meeting your expectations.
If you ever need assistance, please feel free to reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our team will be glad to help. We’re here whenever you need us. -Angel
We also appreciate you sharing your helpful maintenance tip about cleaning the coils and keeping the unit free of dust buildup—proper care can certainly help support long-term performance. We understand your thoughts about appliance lifespan and are happy to hear your new refrigerator is currently meeting your expectations.
If you ever need assistance, please feel free to reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our team will be glad to help. We’re here whenever you need us. -Angel
Written by a customer while visiting frigidaire.com