Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (Verizon)
Average customer rating
4.8
(7,571 Reviews)
Rating breakdown 7,571 reviews
5 Stars
6,634
4 Stars
748
3 Stars
119
2 Stars
28
1 Star
42
70%of customers recommend this product.
(
62 out of
89)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (Verizon)
Customer Rating
5
This phone is a machine .
on April 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI is excellent; you can edit your images with ease, ask it anything, and it is intuitive enough to provide the answers you need. I love the battery—it has excellent longevity and doesn't heat up while charging. For gaming, the processor ensures performance remains very fluid and the device stays cool; it feels like having a mini-cinema in your hands. Videos look excellent. Considering it packs all that technology, it is remarkably lightweight. I have always chosen Samsung because their technology prioritizes intuitiveness and readily adopts new innovations—such as the privacy features that allow me to feel more comfortable using my phone in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. I use AI almost everyday use.
on April 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use to take pictures / look up items within the picture. I also use ai to help write emails.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey there LoveSamsung, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the usage of your device to capture amazing photos and videos, and that you are able to write your correspondence more easily with Galaxy AI. Please, reach out to us again in the future if you have questions, or want to provide further feedback on your Samsung products. Thank you for b eing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] All the features are great. Camera is an upgrade from the 25 model. Ai is helpful in my daily routine. Battery lasts much longer. All in all a great device.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Bj1413, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding this a nice upgrade from your previous device, and that you are enjoying the enhanced battery life of your device. We have provided a link to the complete manual to help you best align the enhanced capabilities of your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This device has much improved features than S22+
on April 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the AI features included with this device. I'm a small business owner/social media digital creator, compared to the S22+ the features on the S26 ultra help make my day easier. Really enjoying the upgrade from S22+ to the S26 ultra!!!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there TarotLady823, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device such an amazing companion to your content creation and business ownership. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly if you ever have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on April 20, 2026
Posted by: Blackdragon
[This review was collected as part of a promotion.] I didn't think there would be a big difference between this phone and the previous S24 ultra I was replacing. Boy was I surprised!! The Galaxy AI features are top notch and the camera is outstanding. All my friends and family with iphones are jealous. Im glad I decided to upgrade!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Blackdragon, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the upgrade from your previous device, and that you are having a great experience with Galaxy AI. We hvae shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
REVIEW 26ULT
on April 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the provacy and seemlessness with my new device this far. I love that the screen has the privacy feature builtbin, saves on additional accessories cost and convenient. Galaxy AI, has made usability close to flawless.
Value
4
Response from Samsung USBy R&R Team, April 21, 2026
Hey SallyS2, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are happy with the new Privacy Display, and that you are finding it convenient for your needs, and that Galaxy AI makes this device feel so close to flawless. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your new phone. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been using my Galaxy s26 ultra for a month now, and the Galaxy AI has made my work easier helping me with some tasks and on every other things on my daily use its been wonderful, camera is amazing, charging time of mt battery is great also, faster and it last long, happy with this device in general!!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hello ZaidItzCrazy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased to hear how much you are loving the enhanced features and usage of Galaxy AI on your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love all the features and the big screen. I am a longtime Samsung user and this phone sealed the deal.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey there SamsungForLife, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the enhanced features, display size, and usage of your device. We have provided links to resources to help you fully discover the features of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US