Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (Verizon)
Average customer rating
4.8
(6,196 Reviews)
Rating breakdown 6,196 reviews
5 Stars
5,448
4 Stars
599
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (Verizon)
Customer Rating
3
My Samsung Ultra 26
on April 6, 2026
Posted by: 12345677890
[This review was collected as part of a promotion.] I traded my Ultra 24 in on a 26. Its been very disappointing. First every time I try and open a app its like my first time regardless of how many times I allow permissions. The problem is because when I used my wallet it always opened everytime I open my phone. 2 the Stylus isn't bluetooth,. 3rd the Version of Gemini is almost useless unless you want to make pics. I even subscribed it fails even if I upload documents it repeated downloads something from the internet even if I command for it not to. If I change screens it cant remember a previous conversation and I use my phone for work. My Gemini On my ultra 24 remembered my dogs name and breed. I am truly regretting i traded my ultra 24 for something thats less useful and it seems to struggle processing at times. I have a Samsung TV, Surrounded Sound this is My 5th Galaxy but it will be my last
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hello 12345677890, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the seamless usage of your device is to you for both personal and professional needs. We have provided a link to an article to help you with the features of Galaxy AI that are not meeting your expectations. We have also provided a links to articles to help you maximize the speed and processing power of your device, as well as discover the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the S26 Ultra
on April 6, 2026
Posted by: TwiztidDoc
[This review was collected as part of a promotion.] I absolutely LOVE my new S26 Ultra. I use my phone fairly rigorously all day, and the battery just never quits! I am a contractor so I am constantly streaming music, using GPS, and going in/out of various apps. I charge my phone overnight and I don't think it's EVER been under 20% since I bought it!
I am not HUGE in to using the Galaxy AI features, but I have played around with some of the photo editing, call screening, and battery management features.
I am not HUGE in to using the Galaxy AI features, but I have played around with some of the photo editing, call screening, and battery management features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's looks like your in it
on April 7, 2026
Posted by: Red1
yeah everything looks good I appreciate it works a lot it just a little slow trying to get that to work too and then trying to get the the everything to work like the controller and all that it's still not working trying to connect it but if y'all can help me out with that yeah if y'all could let me know and hook it up for me please thank you
Written by a customer while visiting Samsung US
Customer Rating
5
Most dynamic useful reliable phone from samsung!
on April 7, 2026
Posted by: SAMSUNGonly
[This review was collected as part of a promotion.] I love all the mew features it's so useful with all the updated features and all the new personalizeable settings make this phone not only useful but extremely dependable for all my work home and organizational needs . amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on March 10, 2026
Posted by: GULLY11
[This review was collected as part of a promotion.] Upgraded from s23u. Good AI features.
Design is almost same. Good upgrade but not a great phone.
Design is almost same. Good upgrade but not a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 10, 2026
Posted by: Luisote26Ultra
[This review was collected as part of a promotion.] I have been using Galaxy phones for several years, but especially Galaxy S26 Ultra I really liked its design, the photos are fantastic and especially the sharpness of the screen is spectacular, in general this new phone is beautiful. I also want to mention that AI is more intuitive, much more active, works better, helps you with many things, and with amazing speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with great features.
on March 10, 2026
Posted by: Hugo956
[This review was collected as part of a promotion.] The phone is very fast and the battery life is amazing. The privacy display is also great and super useful especially when going on my banking apps. The galaxy AI is also very useful especially the phone calling features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 11, 2026
Posted by: Sxkurai
[This review was collected as part of a promotion.] I'm super happy with the shape of the phone, the screen and camera quality and the "Galaxy AI" is really useful! A great upgrade from my s23 ultra!
Value
5
Written by a customer while visiting Samsung US