Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,663 Reviews)
Rating breakdown 16,663 reviews
5 Stars
14,567
4 Stars
1,658
3 Stars
265
2 Stars
75
1 Star
98
65%of customers recommend this product.
(
103 out of
158)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Wonderful phone! I Love Samsung Galaxy Phones
on May 18, 2026
Posted by: Brownie44
[This review was collected as part of a promotion.] I absolutely love my Samsung 26 ultra! I've had Samsung phones for several years and always been very fond of them but this 26 has really impressed me! I am really impressed with the Galaxy AI I use it all the time! For just about anything I need, recipes, homework, reminders, etc... This phone is my best friend, I'm always looking something up on it,or watching movies, or streaming music, playing games, or checking out Facebook. The camera is awesome it has new features I'm still figuring out and it takes awesome videos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It works and is sleek mainly for camera fanatics
on May 18, 2026
Posted by: DatDude69
[This review was collected as part of a promotion.] I like the Galaxy AI. It is freaking awesome, but this is mainly for like someone that is a camera enthusiast and likes to take a lot of pictures. And I'm not too into that I'm I was more looking for a business phone I want to love Samsung. It doesn't compare to the Galaxy Note20 that I had last
Also a great thing about this phone, which is the Galaxy S 26 Ultra is the improved memory and the A.I features
Also a great thing about this phone, which is the Galaxy S 26 Ultra is the improved memory and the A.I features
Value
4
Response from Samsung USBy R&R Team, May 19, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the usage of your device every day. We have provided a link to an article to help you with the additional features of Galaxy AI you can use for your work needs to help take notes, create summaries, and communicate with ease. We have also provided a link to the complete manual to assist you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
AI features
on May 18, 2026
Posted by: Rocoprovider
[This review was collected as part of a promotion.] "Galaxy AI" I am not familiar enough with to give a true review on. Honestly if I had to compare so far, it is very similar to what my ChatGPT was doing.
I no longer can perform a video call with other Samsung users, which is upsetting because I used this often to communicate with family.
I do like that it is smaller and more durable than my S24 ultra, as I have dropped it a few times and not even had a scratch at this point!
Value
4
Response from Samsung USBy R&R Team, May 19, 2026
Hey Rocoprovider, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a bit of a learning curve as you adjust to the changes that have been made. We have provided a link to an article to help you with the features of Galaxy AI. We have also provided a link to the complete manual for your device to help you with your video chatting options. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This is phone is an absolute monster.
on May 18, 2026
Posted by: Anhar91
[This review was collected as part of a promotion.] This phone has been the most aggressive phone I have ever used the battery the screen is an absolute phonamonial
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on May 18, 2026
Posted by: richdon
[This review was collected as part of a promotion.] I was skeptical with the upgrade... that turned into excitement when I started using the features. The aI in the text messaging proves to be intuitive. I still find it weird, the anticipation of my response(s).
The updates (when needed) download and install very fast.
The updates (when needed) download and install very fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are awesome
on May 18, 2026
Posted by: JDLGJR
[This review was collected as part of a promotion.] The Galaxy AI feature is super helpful! I've used it more than I thought I would. The phone feels good in my hand. No need for a pop socket. Talking and hearing is top notch without the use of ear buds or headphones.
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hi there JDLGJR, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding the usage of Galaxy AI helpful for you every day, and that the device feels comfortable for prolonged usage in your hand. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Light and fast
on May 18, 2026
Posted by: Andy8W
[This review was collected as part of a promotion.] This is an update to S22 Ultra I have which has battery drain issue. The data transfer is smooth, but I cannot transfer login credentials. After the data transfer, the S26 ultra is lighter and faster than my former S22 Ultra. The current S26 Ultra has good usage on the battery so far, we will see how it WILL perform 3-4 years down the road. The pictures taken are vibrant. I haven't explore all the features that phone has to offer yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its been years
on May 18, 2026
Posted by: FenFen
[This review was collected as part of a promotion.] This phone has genuinely changed my approach to A.I. Galaxy AI has been amazing at handling my tasks that I just put off often, but it's made the process so much easier.
Value
5
Written by a customer while visiting Samsung US