Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,550 Reviews)
Rating breakdown 6,550 reviews
5 Stars
5,752
4 Stars
632
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
49 out of
72)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3
Worst Ultra I've ever had
on April 2, 2026
Posted by: Noneya
[This review was collected as part of a promotion.] I've had many Samsung Ultra's and this is by far the worst. Glitches galore. If you copy some text, the "Copied" notification bubble (for lack of better words) at the bottom of the screen doesn't leave the screen until you manipulate the phone to make it go away. It does that with alot of the phone's text bubbles. Makes it hard to read text messages until you get rid of it. It'll tell me I have text messages that are unread, which I don't, and so I have to go into my settings and click "Mark as read" for the notification to go away. None of my other Ultras did this.
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device has been changed or you believe it is not operating as intended. We have provided links to the complete manual for your device to help you with different message settings, and to the Samsung Support Team to assist you in troubleshooting the experiences you mention causing frustration with the copy/paste functionality. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
First time samsung user
on April 7, 2026
Posted by: Yayagal
[This review was collected as part of a promotion.] First time having a samsung and I'm loving the switch there's so much on the device that makes it so cool! Camera quality is amazing and looks professional! Only issue that I've had is the new Google messages are a little faulty but I'm sure they will fix the bugs! Loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra.
on April 7, 2026
Posted by: Whynot
[This review was collected as part of a promotion.] Decent upgrade from old setup. Verdict still our whether improvement or not
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new ultra. It's exceptionally made.
on April 7, 2026
Posted by: Angelface
[This review was collected as part of a promotion.] I love the new Ultra. It’s exceptionally fast, smooth, and honestly makes everything easier day to day. The display is bright and crisp, and the battery easily keeps up with me, even when I’m using it all day for streaming, social media, and staying organized.
One of my favorite features is Galaxy AI. It really feels like having a built-in assistant that helps with everything from writing to searching and even organizing my thoughts. It saves time and makes things feel effortless.
The camera is also incredible. Pictures come out sharp, detailed, and vibrant without needing to edit much at all. Whether I’m taking quick photos or capturing important moments, it always delivers.
I use my Samsung device for a little bit of everything—watching shows, managing daily tasks, connecting with family, and even helping with creative projects—and it handles it all without slowing down.
Overall, this phone just feels reliable, powerful, and smart. Definitely one of the best upgrades I’ve made.
One of my favorite features is Galaxy AI. It really feels like having a built-in assistant that helps with everything from writing to searching and even organizing my thoughts. It saves time and makes things feel effortless.
The camera is also incredible. Pictures come out sharp, detailed, and vibrant without needing to edit much at all. Whether I’m taking quick photos or capturing important moments, it always delivers.
I use my Samsung device for a little bit of everything—watching shows, managing daily tasks, connecting with family, and even helping with creative projects—and it handles it all without slowing down.
Overall, this phone just feels reliable, powerful, and smart. Definitely one of the best upgrades I’ve made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They removed s pen feature to take pictures!!!SAD
on April 10, 2026
Posted by: Anonymous
VERY VERY VERY DISAPPOINTED!!! Used to love s-ultra and recommend everyone because of this feature fo S PEN... NOW... S PEN for s26 ultra DON'T WORK...👎👎👎 DO NOT RECOMMEND if you like take pictures... 👎👎👎 ... stick with OLD VERSION ULTRA!!! If I KNEW this before I didn't buy it...☹️...
Response from Samsung USBy R&R Team, April 10, 2026
Hi Oleka, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you have expectations for certain features of your device that have been changed or removed. We have provided a link to the complete manual to help you with the hand gestures and voice commands you can use with the camera of your device to help you capture the moments in the same way you used to with the S Pen. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Samsung Support
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Very Good, Could Improve on Some Features
on March 10, 2026
Posted by: S4natic
[This review was collected as part of a promotion.] Phone is great. Exactly what I expect from a new flagship Samsung Galaxy. Galaxy AI is continually improving and this version is powerful and works very well with the features of the S26 Ultra. The outer casing looks wonderful and feels even better. Not a lot of new features, and the one I basically bought this phone for was disappointing. That is the privacy display. It makes the screen look odd and doesn't even work very well at blocking what is on your screen, even at extreme angles. The maximum setting is completely unusable. Hoping for some improvements soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall amazing phone
on March 11, 2026
Posted by: Quast757
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the ultimate 2026 all-rounder, trading industrial "boxiness" for refined, lightweight ergonomics. Its Privacy Display is a game-changer, shielding your screen from onlookers during commutes. For power users, the Snapdragon 8 Elite Gen 5 delivers desktop-class gaming without thermal throttling, while Agentic AI proactively manages your calendar and workflows.
Photographers will love the new f/1.4 aperture, which masters low-light "Nightography" where others fail. Despite the premium price and lack of internal magnets, its blend of security, raw power, and AI utility makes it the most cohesive flagship ever built.
Photographers will love the new f/1.4 aperture, which masters low-light "Nightography" where others fail. Despite the premium price and lack of internal magnets, its blend of security, raw power, and AI utility makes it the most cohesive flagship ever built.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Far It's Great
on March 11, 2026
Posted by: Lgsdn1
[This review was collected as part of a promotion.] Just purchased my device and so far I am really enjoying it.
Value
5
Written by a customer while visiting Samsung US