Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,527 Reviews)
Rating breakdown 6,527 reviews
5 Stars
5,730
4 Stars
631
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
I am absolutely loving my Samsung 26 Ultra!
on April 8, 2026
Posted by: Fan4life
[This review was collected as part of a promotion.] The privacy screen settings mean I can answer texts or log in to my bank account without worry. The Galaxy AI is so helpful and easy to use. And the camera is magnificent! I would definitely say this phone is by far the best one yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has Great Features While Allowing The Use Of Old A
on April 8, 2026
Posted by: Securesnake
[This review was collected as part of a promotion.] Galaxy 26 ultra well deliver the modernist design of new age apps and features while allowing the old apps and features to be used in one integrated device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Defective phone they won't fix.
on April 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] They sent me a phone with a defective camera that does not focus with the 0.6 and they voided my warranty after two weeks due to a scratch that's not even near the camera phone glitches highly do not recommend Samsung.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hey Sam3196, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information for clarification, and to review any additional options that may be available to you for a repair to your device. We have also provided a link to a troubleshooting guide to help you with the blurry photos you mention when using specific zoom. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
2
Overrated phone
on April 9, 2026
Posted by: Keloke
[This review was collected as part of a promotion.] Phone camera is still over saturated AI features are nice but it heavily depends on AI and not actual performance. Do better Samsung.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Keloke, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with different camera settings and features to help you capture the best possible photos and videos, and get the look you are seeking with your device. We have also shared a link to the complete manual for your device to help you discover all of the amazing uses for your new device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An actual upgrade.
on April 9, 2026
Posted by: RoJoMo
[This review was collected as part of a promotion.] I’ve been really impressed with the S26 Ultra so far. The biggest things I’ve noticed are how polished everything feels day to day and how much the phone actually helps without getting in the way. The Galaxy AI features have been more useful than I expected, especially for quick writing help, summaries, and little productivity tasks that save time. The integration with Gemini also feels like a real upgrade since it makes the phone feel more capable and a lot more seamless when I need answers, organization, or help on the fly.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 phone!
on April 9, 2026
Posted by: Motivated2026
[This review was collected as part of a promotion.] I've had this phone for about a month now and it surprisingly surpassed my expectations. It's fast, light, Great technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter, Slimmer, and Better
on April 9, 2026
Posted by: LowfatYogurt
[This review was collected as part of a promotion.] Upgraded from my S23 Ultra to the S26 Ultra. The battery life was significantly improved and so were the charging speeds. The speaker sounds louder and fuller than the previous model. In addition to this, the cameras got a big upgrade as well. Better low light performance, cleaner videos, as well as improved pro controls.
Galaxy AI feels well implemented. The search option works wonders when looking for things and the summaries it makes for messages and PDFs are pretty accurate. It is less intrusive and more effective than other AIs.
The privacy display lives up to the hype. Working in Healthcare means a lot of PHI is discussed on work apps, this feature keeps strangers eyes off private information. Being able to enable and disable as needed is a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the privacy Display feature.
on April 9, 2026
Posted by: MARK07
[This review was collected as part of a promotion.] I used this phone mainly for work. I can't import files from my phone straight to my laptop. Galaxy AI has really good helping features.
Value
5
Written by a customer while visiting Samsung US