Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(18,284 Reviews)
Rating breakdown 18,284 reviews
5 Stars
15,968
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Just getting started
on May 27, 2026
Posted by: Rich13
[This review was collected as part of a promotion.] Just transferred to S26 ultra 1 TB from my S21ultra 512, transfer went pretty smoothly, playing with some settings.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It feels just like the last Note and I love it
on May 27, 2026
Posted by: Smurfinaround
[This review was collected as part of a promotion.] Galaxy AI has helped with summarizing things I look up on the internet. It keeps me from having to open individual links which is a plus. The phone overall is fantastic! The camera quality is the best out of all the Samsung phones I've ever own which goes all the way back to the Note 3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera ! I love it
on May 27, 2026
Posted by: Missy2samsung
[This review was collected as part of a promotion.] I love my new Samsung s26 ultra.
The camera is great and it works great
The camera is great and it works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone looks like it has new features plus it
on May 27, 2026
Posted by: Hanahmarie
[This review was collected as part of a promotion.] Galaxy AI is cool This phone looks like it has new features plus it I'm digging the camera quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Decent
on May 27, 2026
Posted by: David
Phone has been working great until now, this last update has made it miserable cant load videos, camera, photos, Home background goes black, takes a pause between opening apps please fix.
Response from Samsung USBy R&R Team, May 28, 2026
Hi David, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you adjust the refresh rate for higher for faster speeds. We have also provided a link to the Samsung Support Team to assist you with the other instances of software operation you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Samsung Community
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best camera ever and best features
on May 27, 2026
Posted by: Carlos
[This review was collected as part of a promotion.] Streaming gaming taking pictures are amazing. I'll guarantee this phone to anybody out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on May 27, 2026
Posted by: Ceriphims
[This review was collected as part of a promotion.] This phone has awesome features, it comes with a stylus pen, you have to go through all the settings and features to figure out what to turn on and what to turn off as to your liking, but it has so many features I can't even describe them all, plus it has a call screening feature that you can turn on so you're not receiving phone calls unless people leave their name and the reason they're calling it won't even ring through unless they give that information. There's so many enhancements to this phone I just love it!.. and I paired it with the Galaxy watch 8 and boy what a wonderful pair now I just need to get the buds to go with it and I'll be all set!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!!
on May 27, 2026
Posted by: AmberDSignGirl
[This review was collected as part of a promotion.] Instantly upon setting up my new phone I realized that this phone is lightning fast and the screen is crystal clear. The new Galaxy AI is awesome and has helped me send text messages as well as make calls while my hands are tied up at work as well as when driving. The camera has been amazing for taking high quality pictures of many things from work to my new grand baby, it even has a feature that I can use my galaxy watch to take pictures from my phone!! Greatest thing ever if you need to be in pictures from sometimes, or all the time. Charging is fast and even after constant use all day at work streaming podcasts or whatever on my bluetooth earbuds, I still have a decent enough charge to last me the rest of the evening.
Value
5
Written by a customer while visiting Samsung US