Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,535 Reviews)
Rating breakdown 6,535 reviews
5 Stars
5,737
4 Stars
632
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Durability and battery life
on April 10, 2026
Posted by: Grandmami
[This review was collected as part of a promotion.] The Galaxy s26 Ultra is perfect size and weight. It has a great battery life and is durable. It has a hard exterior frame and is light weight. The screen is the perfect colors being soft on the eyes as well.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Grandmami, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the design and feel of your device, and that the display is beautiful and comfortable to look at for prolonged periods of time. We have provided a link to an article to help you with the Galaxy AI features available on your device, and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and display is amazing!
on April 10, 2026
Posted by: ReadyToWork
[This review was collected as part of a promotion.] I upgraded to the 26 ultra because I use my phone primarily for work and I needed a faster more reliable phone. This phone is super fast and easy to use. I love the pen feature for note taking.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hey there ReadyToWork, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you have enjoyed the upgraded speed and power of your new device, as well as the ability to take notes easily with the S Pen. We have provided a link to an article to help you with additional capabilities of this unique accessory. We have also provided a link to the complete manual to assist you with additional features like Galaxy AI to help you maximize your experience and efficiency for your work. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone in a small package
on April 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy ai is an amazing thing to have one a phone Ai makes so .any things possible from watching movies to editing photos. I makes thi gs possible that I never thought I could do with a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is a fantastic phone.
on April 10, 2026
Posted by: Eman53186
[This review was collected as part of a promotion.] The new privacy screen is a game changer. AI options are first class and very useful in my everyday usage. Pictures and video are impressive.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hello Eman53186, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so excited with the addition of the first Privacy Display bulit in to the display of your device, and that you are finding the usage of Galaxy AI so helpful for your needs. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue your usage, and please reach out to us again in the future if you have additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Good very nicely build device
on April 10, 2026
Posted by: LR340570
[This review was collected as part of a promotion.] The s26 ultra battery is very fast to charge and holds the charge for almost 2 days, the device does not over heat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade from past.
on April 10, 2026
Posted by: Countrycraig88
[This review was collected as part of a promotion.] Awesome new setup compared to past Samsung S23 I had. Love the privacy setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerhouse phone with minor issue
on April 10, 2026
Posted by: Invent671
[This review was collected as part of a promotion.] My phone is very important because I work remotely and I'm always on the go to the point where I do not carry my laptop nor tablet everywhere. The key reasons why I choose this phone over any other phone is the S-Pen, which allows me to modify layouts and sign contracts on the go without going out of the line. I also love how portable it is and how it can fit in any purse I use. I tried to use the z fold, but I wasn't too familiar with how to use all the different window screens which I found to be cool. I may switch over to the z fold if the crease would disappear, the camera got better, and it got the s-pen feature again. I use galaxy Ai built into the phone all of the time, from cutting my ex out of photos he sends with our daughter, to random items in the background, it is becoming very reliable. I have yet to get used to using the built in Ai. I am used to using chat got, but I'm hoping to get more accustomed to using the built in galaxy Ai. I hope to get ai features that allow me to upload photos or videos of my modular units and show them to customers virtually or just upload a layout and show them virtually. My only issue is that the screen fluctuates. I thought it was a glitch at first, but it does it at least once a day. Adding lighting around the edges of the phone would be something I would like to see happen.
Value
4
Written by a customer while visiting Samsung US