Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(6,036 Reviews)
Open Ratings Snapshot
Rating breakdown 6,036 reviews
5 Stars
5,311
4 Stars
583
3 Stars
83
2 Stars
21
1 Star
38
68%of customers recommend this product. 
(
44 out of 65
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4 out of 5
4
Pretty, Pretty, Pretty Good
on April 1, 2026
Posted by: DUNNEZ
[This review was collected as part of a promotion.] Pretty, pretty, pretty good, as Larry David would say in Curb Your Enthusiasm. Speaking of curb, the curb type bezel around the cameras is annoying. The phone doesn't sit flat because of it. Battery life has been good, and Galaxy AI is helpful. Coming from an S24 Ultra, there isn't a lot of upgrades though. Screen protectors apparently aren't needed, and the Otterbox Defender case peels them up at the corners.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The button is gone
on April 1, 2026
Posted by: Melsugarmouse
[This review was collected as part of a promotion.] The button on the stylish pin doesn't connect to take a picture any more. This makes it much harder to take a photo. I use my phone and tripod. Now I have to use Galaxy AI for this? I Want My Button Back!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 2, 2026
Hey Melsurgarmouse, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when a setting and feature you have used in the past has been changed. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use for remote camera control on your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 1, 2026
Posted by: PlayaSkylz21
[This review was collected as part of a promotion.] This device is amazing with its all new designed vapor chamber it handles heat very efficiently. I usually use my phone for gaming and i push it to its absolute limit and it works perfectly. The new snap dragon chip set is unmatched. Other things that are impressive is the privacy display. The way I can have it enabled for only notifications or the whole screen is fantastic. What an invitation! The ai is truly intelligent. There are so many features of the ai that's integrated into the phone its mind bending. The lighter weight of the phone is also a plus. Overall very impressed with this device and i can't wait for the next best thing to drop. Samsung has out did themselves again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra is the GOAT
on April 3, 2026
Posted by: HomieHancho
[This review was collected as part of a promotion.] Where do I even begin? This is my second Galaxy device, and the experience has been seamless. Between the robust Galaxy AI features and the ability to produce professional-grade content, it’s a powerhouse. I’m particularly impressed by the desktop-level productivity—turning my phone into a full computer with Samsung Dex is a game-changer. The privacy display has also become essential for managing sensitive banking info in public. Having upgraded from the S25+ a month ago, I can confidently say it has exceeded every expectation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device saved my life
on April 3, 2026
Posted by: BRAT5985
[This review was collected as part of a promotion.] This phone has become the best one ever. The Galaxy Ai is helpful in getting the information I need right away. The stylus is easy to use and stay in place. Over all product is the one yet. Compatibility with my other devices is great I can find what I need in seconds from my texts to my wallet and the great emergency features help save my life. I had a medical emergency and the stranger was able to get my phone use it to get me help and also called my ICE. Contact to make my family aware of what had happened to me. I love my galaxy s26 ultra with my galaxy ai it's an amazing device. Thank you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a beautiful phone
on April 5, 2026
Posted by: Spartanden
[This review was collected as part of a promotion.] I love the sleek look and the way it feels in my hand. The AI is intuitive and works seemlessly. The speed is unbelievable. Coming from the S22 Ultra to the s26 Ultra is like going from the Apollo missions to the Artemis mission. A true leap forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not great
on March 10, 2026
Posted by: GULLY11
[This review was collected as part of a promotion.] Upgraded from s23u. Good AI features.
Design is almost same. Good upgrade but not a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 10, 2026
Posted by: Luisote26Ultra
[This review was collected as part of a promotion.] I have been using Galaxy phones for several years, but especially Galaxy S26 Ultra I really liked its design, the photos are fantastic and especially the sharpness of the screen is spectacular, in general this new phone is beautiful. I also want to mention that AI is more intuitive, much more active, works better, helps you with many things, and with amazing speed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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