Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(18,160 Reviews)
Rating breakdown 18,160 reviews
5 Stars
15,856
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Wonderful S series
on October 18, 2026
Posted by: KINGReact
[This review was collected as part of a promotion.] So "I chose" this phone for the simple fact of the camera and bigger screen. Absolutely love the screen size. Way easier to play my games. Screen resolution is great. Being able to watch in 4k is a game changer. But the camera.. wow! 200mp..amazing. I wouldn't switch this phone for any reason.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Still lacks performance
on October 18, 2026
Posted by: Anonymous
This phone can be great, but I hate when it's released year after year with so many bugs. Typing is horrible, I can't press play on videos, and the overall phone is glitchy. I want my s25 ultra back.
Response from Samsung USBy R&R Team, October 19, 2026
Hi Manafest, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it can be when your device is not functioning as intended or expected, and we would love nothing more than to assist you. We have shared links to resources to help you with the display responsiveness and processing of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the 26 ultra cause I love the new updates
on October 17, 2026
Posted by: DANY95
[This review was collected as part of a promotion.] I chose 26 ultra I love the new updates the new corner chape the new screen pivicy and I always pick Samsung in every electronic haha..Just love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and functions
on October 17, 2026
Posted by: Arian94l4
[This review was collected as part of a promotion.] So far, I’ve really enjoyed my experience with the Samsung Galaxy S26 Ultra. The phone has a beautiful design, a stunning display, and a premium feel that makes it enjoyable to use every day. The screen is vibrant and clear, making everything from watching videos and browsing social media to viewing photos look great.
One of my favorite things about having a Galaxy Ultra is the camera experience. I love being able to capture pictures with great detail and have the flexibility to take different types of photos. The large display also makes editing pictures, multitasking, and enjoying content much more convenient.
The overall performance feels smooth, and I appreciate having a phone that can keep up with everyday tasks, entertainment, and staying connected. There are also plenty of features and customization options that let me make the phone feel more personal.
Overall, the Galaxy S26 Ultra feels like a premium device with a lot to offer. If you enjoy taking photos, appreciate a beautiful screen, and want a phone with plenty of features, this is definitely one worth considering. I’m looking forward to getting even more out of it as I continue using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 17, 2026
Posted by: FabLiTa
[This review was collected as part of a promotion.] I chose this phone to replace my S24 Ultra and I wasn't disappointed. It is powerful for all the tasks I require from my phone. Great cameras and storage. Having the stylus included is always nice! Screen resolution is sharp. I chose the white one and I'm loving it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Everyday Carry
on October 17, 2026
Posted by: JamRock
[This review was collected as part of a promotion.] I chose the S26 Ultra as my everyday carry phone, because unfortunately I broke my S25 Ultra. That incident made me sad, but now I'm happy again to have the newer model of the most useful phone for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a really impressive performance
on October 17, 2026
Posted by: NewAys
[This review was collected as part of a promotion.] I chose this phone mainly because I wanted to try something different. This device has great cameras and a really good flow for everyday tasks. I can say that the price seemed high, however, I understand that the reason is the processor and other features like the stylus. Overall, I have to admit that this was one of the best purchases I have ever made.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 17, 2026
Posted by: Naynay82
[This review was collected as part of a promotion.] I really enjoy the new S26 Ultra, only a couple set backs I find. The screen will glitch every so often, not daily or anything. But like do a little flicker. I really wish they would bring back the option to have expandable memory with SD cards. I can't use the privacy screen option because it makes the screen too dark when trying to watch any kind of media.
The camera is wonderful. Other than those few things it's a great phone!
The camera is wonderful. Other than those few things it's a great phone!
Value
4
Written by a customer while visiting Samsung US