Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,506 Reviews)
Rating breakdown 6,506 reviews
5 Stars
5,716
4 Stars
630
3 Stars
95
2 Stars
24
1 Star
41
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
S26 Ultra
on March 30, 2026
Posted by: FROMEO
[This review was collected as part of a promotion.] I love the new S26 Ultra! I had the S21 Ultra so it's a great upgrade. I have double the memory of my old phone. The display graphics are amazing. The photos are awesome so the cameras are a huge upgrade for me. I love playing around with the Galaxy AI on photos. I take a lot of pictures of my dogs so the Galaxy AI for photos is cool to learn and play with. The sound from the phone is also a lot better. The fast charging is unbelievably fast. Loving the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is Outstanding!!
on March 30, 2026
Posted by: OaRusty
[This review was collected as part of a promotion.] After seeing reviews of the phone I had to try it myself. I enjoyed the AI feature. I can trust inwhat it does and samsung gave it great features.
Then goes with the camera. Camera features are awesome and how it is set up. It takes beautiful pictures at 200mp.
Overall this phone a better than the other competitor phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra good and bad.
on March 30, 2026
Posted by: SamsungSinceG3
[This review was collected as part of a promotion.] The Phone is a vast improvement over my S22 ultra. I love the Galazy AI features! Small things like call screening are amazing! Galaxy AI just suggests things daily. Many of them I like.
Samsung, why did you take away Bluetooth feom the S-pen? I used mine for the camera all the time. It may have been a deal breaker for me if I would have known before I switched.
The camera is amazing. I am very happy to have no edge screen! Switching phone was vastly improved as well.
All in all, I reluctantly love this phone. If the pen still controlled my shutter I would give it a solid 5 stars!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very happy I upgraded to this product.
on March 30, 2026
Posted by: HelixFrost
[This review was collected as part of a promotion.] The phone itself has better reception than my previous phone. The galaxy AI is great when it comes to photos and the answers given are tailored to the question much better than other AI's.
This device runs much smoother than anything I have used before.
This device runs much smoother than anything I have used before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Make it Affordable
on March 31, 2026
Posted by: Granny
[This review was collected as part of a promotion.] I don't understand why the new phones are so unattainable by being so exp naive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product, features, user friendly, navigation,
on March 31, 2026
Posted by: Dharshanie22
[This review was collected as part of a promotion.] Great overall product, the features are out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This has great features
on March 31, 2026
Posted by: Hounddog
[This review was collected as part of a promotion.] I use it for everything and it takes great pics .surface the web,games or watch videos great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung needs a huge jump
on March 31, 2026
Posted by: PreeSa
[This review was collected as part of a promotion.] Galaxy AI is helpful but if i compare with other products available in the market, i would not prefer it.the usage of it requires more user friendly ways to use it.
Phone is lighter than what i expected even though S26 Ultra is the top of the line phone.
Performance of the phone due to high end chips is really nice. Audio output is commendable.
I am hoping Samsung to change its back side camera island design next year so thatvyge phone doesn't wobble on the table.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello PreeSa, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear you are finding the processing power, and audio to be highlights of this new device. We have provided a link to the complete manual to help you with the features of Galaxy AI you may be finding confusing or complicated to use. We also have some great videos available online to help our customers streamline many different features and uses on their chosen device. We have also shared a link to the Samsung Support Team who can assist you in choosing the best protective case for your device that can also help minimize the wobble you mention experiencing with the camera lenses. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US