Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,088 Reviews)
Rating breakdown 6,088 reviews
5 Stars
5,353
4 Stars
588
3 Stars
86
2 Stars
23
1 Star
38
67%of customers recommend this product.
(
44 out of
66)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Loving the upgrade
on April 5, 2026
Posted by: AYAYRON777
[This review was collected as part of a promotion.] The super steady video comes in handy with all of my kids sports. I'm able to get better video to show them later. Also, the privacy screen comes in handy at work where multiple people share one room all day. The Galaxy AI is awesome for editing pictures and suggestions for all situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been a galaxy user forever. Love this phone
on April 5, 2026
Posted by: Painter72
[This review was collected as part of a promotion.] I'm still getting used to the Gemini but I love search with the microphone and also search with a picture. This is the first time I have had the newest phone so friends are mo help. Luckily I have been galaxy from the beginning and I don't plan to change I am getting used to the,AI because my kids are showing me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on April 5, 2026
Posted by: AyeeJayy
[This review was collected as part of a promotion.] Love my new S26 Ultra. Privacy screen is a cool feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this phone.
on April 5, 2026
Posted by: IceMike
[This review was collected as part of a promotion.] Galaxy AI on this phone is great. I love the ability to create msg with Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very decent phone
on April 5, 2026
Posted by: Anonymous
It doesn't vacuum the floor like I figured it would for 1300 bucks, or do the dishes or walk the dog or anything, I noticed you can make phone calls with it though.
Response from Samsung USBy R&R Team, April 6, 2026
Hello Biggmatt36, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you have made a good investment in a new device that you truly enjoying using every day. We have provided a link to the full manual for your device to help you with all of the features available on your device including the new Privacy Display and Galaxy AI and integrate these features in to your usage. We have also shared a link to the Samsung Support Team to offer assistance any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Just the best phone available
on April 6, 2026
Posted by: Cheerybomb
[This review was collected as part of a promotion.] The Galaxy AI is super intuitive. Whenever I have incoming texts it will automatically suggest codes to copy and the mass group text summary feature is a TIME saver.
The phones display is crazy clear and the camera on this thing is unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed for S pen
on April 6, 2026
Posted by: Tony
S pen without the camera shutter function is very disappointed, it makes the phone 50% less functional.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 6, 2026
Hello Tony, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when features you have used in the past have been changed. We have provided links to resources to help you discover the redesigned S Pen capabilities, and help you discover the hand gestures and voice commands you can use with the camera on your device. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in the camera
on April 6, 2026
Posted by: SamsungGrl
[This review was collected as part of a promotion.] I am honestly disappointed with my galaxy S26 Ultra. I had the S23 Ultra and the that camera is amazing. This camera is basically going backwards. They replaced the actual zoom with Galaxy AI zoom and it took away the quality of the image making it look sepaninstead of have actual color to the image. It also is less clear and crisp when taking photos in general. I took the exact same photo and the s23 won out by a long shot. I loved that I could remove something from the image in the past on my own but now there is only one Galaxy AI option and then it adds ai to your photo automatically watermarking it. The privacy screen is cool but the only thing really going for this phone. For the extra price I am honestly super disappointed.
Value
3
Written by a customer while visiting Samsung US