Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,212 Reviews)
Rating breakdown 6,212 reviews
5 Stars
5,462
4 Stars
600
3 Stars
88
2 Stars
24
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4
This product has great features.
on March 30, 2026
Posted by: Germano2511
[This review was collected as part of a promotion.] I’ve been using a Samsung Galaxy phone for a while now, and overall it’s a really solid device. The screen is bright and super clear, which makes watching videos and scrolling feel smooth and enjoyable. Performance is fast, apps open quickly, and everything runs without issues.
One thing I really like is the AI features — they actually make a difference. From improving photos to helping with everyday tasks, it feels smart and useful, not just a gimmick.
The camera is another big plus — pictures come out sharp with great detail, even in low light. Battery life is also reliable and gets me through most of the day.
I also appreciate the privacy features and secure mode. It gives extra control over apps and personal data, which is important nowadays.
The only downside is the price. It’s definitely expensive, and not everyone will feel like it’s worth it. But you do get premium quality and features.
Overall, it’s a great phone if you’re willing to invest in it, but if you’re on a budget, there are cheaper options that still perform well.
One thing I really like is the AI features — they actually make a difference. From improving photos to helping with everyday tasks, it feels smart and useful, not just a gimmick.
The camera is another big plus — pictures come out sharp with great detail, even in low light. Battery life is also reliable and gets me through most of the day.
I also appreciate the privacy features and secure mode. It gives extra control over apps and personal data, which is important nowadays.
The only downside is the price. It’s definitely expensive, and not everyone will feel like it’s worth it. But you do get premium quality and features.
Overall, it’s a great phone if you’re willing to invest in it, but if you’re on a budget, there are cheaper options that still perform well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Buttapeacan
[This review was collected as part of a promotion.] I absolutely LOVE my Samsung 26 Ultra. I love the colors they chose I have the purple one my favorite color. The features are unmatched. The camera which I use often has features to enhance every aspect of your photos. Also the Galaxy AI feature is also extremely helpful. Overall this phone has everything you need and then some. Highly recommend if you are an android user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Meatmeat
[This review was collected as part of a promotion.] Great phone. Cameras are awesome. Everything works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This new galaxy is beautiful.
on March 30, 2026
Posted by: Laflame
[This review was collected as part of a promotion.] This new phone is great faster beautiful screen. The Ai is nice it helps a lot .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S26 Ultra phone
on March 30, 2026
Posted by: bkoplin
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for 2 weeks now and I upgraded from my old phone S23 Samsung Galaxy 23, I like the privacy part of the phone, this way no one can see what I'm doing in public. I have used the Gemini AI on the phone, only major complaint I have it freezes within a short time, it freezes same day or within 3 days, that's a big downfall of using Gemini. So I use it less for that reason. Using the phone in general I really can't complain, I haven't had no major issues with it.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Bkoplin, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you troubleshoot the freezing you mention occasionally experiencing. We have also shared a link to the Samsung Support Team if you continue to experience this matter with your device freezing or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Glass, battery and AI.
on March 30, 2026
Posted by: Norbarb
[This review was collected as part of a promotion.] The integration of Google Gemini as the core AI assistant makes the phone feel smarter. Features like Circle to Search now support multi-object recognition (searching for an entire outfit at once), and the AI call screening is more natural, effectively handling spam without you ever picking up.
The Snapdragon 8 Elite Gen 5 (for Galaxy) is a beast.
Efficiency: While the battery capacity is still 5,000mAh, the 3nm processor architecture and improved LTPO display tech mean you're getting roughly 15-20% better battery life in real-world usage.
Charging: Samsung finally bumped the wired charging speeds to 60W, allowing you to hit a 50% charge in about 15-20 minutes.
Efficiency: While the battery capacity is still 5,000mAh, the 3nm processor architecture and improved LTPO display tech mean you're getting roughly 15-20% better battery life in real-world usage.
Charging: Samsung finally bumped the wired charging speeds to 60W, allowing you to hit a 50% charge in about 15-20 minutes.
If you are coming from an S24 Ultra or older, the S26 Ultra is a massive leap. The combination of the Privacy Display, the thinner design, and the low-light camera improvements makes it the most refined smartphone Samsung has ever produced. It’s expensive, but for the "Ultra" enthusiast, it justifies the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!
on March 30, 2026
Posted by: LuvyTata
[This review was collected as part of a promotion.] Best phone ever! I absolutely love my Samsung galaxy 26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on March 30, 2026
Posted by: Eddie2Shk
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is easily one of the most impressive smartphones I’ve used. From the moment you pick it up, it feels premium, with a sleek design and a stunning display that’s bright, smooth, and incredibly sharp—perfect for everything from streaming to everyday browsing.
Performance is outstanding. Apps open instantly, multitasking is seamless, and even heavy tasks like gaming or editing run without any lag. The battery life is another big win—it comfortably lasts all day with heavy use, and charging is fast and reliable.
The camera system truly stands out. Photos are crisp, detailed, and vibrant in any lighting condition, and the zoom capabilities are on another level. Whether you’re capturing landscapes, portraits, or night shots, the results are consistently impressive.
Samsung has also done a great job with software, offering useful features without overwhelming the experience. Overall, the Galaxy S26 Ultra delivers top-tier performance, an amazing camera, and a premium feel that justifies its flagship status.
Performance is outstanding. Apps open instantly, multitasking is seamless, and even heavy tasks like gaming or editing run without any lag. The battery life is another big win—it comfortably lasts all day with heavy use, and charging is fast and reliable.
The camera system truly stands out. Photos are crisp, detailed, and vibrant in any lighting condition, and the zoom capabilities are on another level. Whether you’re capturing landscapes, portraits, or night shots, the results are consistently impressive.
Samsung has also done a great job with software, offering useful features without overwhelming the experience. Overall, the Galaxy S26 Ultra delivers top-tier performance, an amazing camera, and a premium feel that justifies its flagship status.
Value
5
Written by a customer while visiting Samsung US