Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,222 Reviews)
Rating breakdown 6,222 reviews
5 Stars
5,468
4 Stars
602
3 Stars
88
2 Stars
24
1 Star
40
66%of customers recommend this product.
(
47 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Happy customer
on March 29, 2026
Posted by: Mntrucker
[This review was collected as part of a promotion.] I have always preferred samsung products from phones to tvs, even some appliances. Im still not totally familiar with all the new technologies in this world today but I must say samsung has made it alot easier. Keep up the good work samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My opinion of the product
on March 29, 2026
Posted by: Unknown21
[This review was collected as part of a promotion.] The Galaxy AI is useful when you kind of need to reward the prompt or reward your sentence phrase so it can be better worded so your statements are idea wouldn't be as fragmented/wordy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 29, 2026
Posted by: JennRod
[This review was collected as part of a promotion.] I use the phone for just about everything. It has a large easy to read screen and so many options!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!!
on March 29, 2026
Posted by: MamaLlama3
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is easily one of the most impressive smartphones on the market right now—it feels like Samsung took everything people loved about previous Ultra models and refined it to near perfection.
From the moment you pick it up, the build quality stands out. The design is sleek, premium, and surprisingly comfortable for such a powerful device. The display is absolutely stunning—bright, incredibly sharp, and buttery smooth. Whether you’re watching videos, gaming, or just scrolling, the screen experience alone makes this phone worth it.
Performance-wise, it’s a beast. Apps open instantly, multitasking is effortless, and even demanding games run flawlessly without lag or overheating. It’s the kind of phone that feels fast no matter what you throw at it, and it clearly has longevity in mind.
The camera system is where the S26 Ultra really shines. Photos come out crisp, detailed, and vibrant in almost any lighting condition. The zoom capabilities are especially impressive—it feels like you can capture moments from ridiculously far away without losing quality. Night photography is also a huge win, producing clear, balanced shots without that overly artificial look.
Battery life is another highlight. It easily lasts all day with heavy use, and the fast charging ensures you’re never stuck waiting around. Samsung also nailed the software experience—clean, customizable, and packed with useful features without feeling overwhelming!
From the moment you pick it up, the build quality stands out. The design is sleek, premium, and surprisingly comfortable for such a powerful device. The display is absolutely stunning—bright, incredibly sharp, and buttery smooth. Whether you’re watching videos, gaming, or just scrolling, the screen experience alone makes this phone worth it.
Performance-wise, it’s a beast. Apps open instantly, multitasking is effortless, and even demanding games run flawlessly without lag or overheating. It’s the kind of phone that feels fast no matter what you throw at it, and it clearly has longevity in mind.
The camera system is where the S26 Ultra really shines. Photos come out crisp, detailed, and vibrant in almost any lighting condition. The zoom capabilities are especially impressive—it feels like you can capture moments from ridiculously far away without losing quality. Night photography is also a huge win, producing clear, balanced shots without that overly artificial look.
Battery life is another highlight. It easily lasts all day with heavy use, and the fast charging ensures you’re never stuck waiting around. Samsung also nailed the software experience—clean, customizable, and packed with useful features without feeling overwhelming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pros and cons
on March 29, 2026
Posted by: Sierra5
[This review was collected as part of a promotion.] I got the new Galaxy S26 Ultra a week ago and here are some things I have noticed.
Pros: •the graphics and look of the screen seem much improved
•the new camera upgrade of being able to move your phone and the picture stay stabilized is amazing
•the zoom can be up to 100x!
•the system software update seemed to move alot faster and when the phone restarted it came back up alot quicker than I have noticed with previous models
Cons:• the battery does not seem to last as long as I think it should for a brand new phone
•my messages and notifications seem to come through a little slower than my old phone
•I seem to have a slower time loading apps or pages in the browser with or without wifi than in my previous phone
•the back stays hot on my S26 Ultra even when not on charge
•I seem to have a harder time with this phone recognizing my finger print
Pros: •the graphics and look of the screen seem much improved
•the new camera upgrade of being able to move your phone and the picture stay stabilized is amazing
•the zoom can be up to 100x!
•the system software update seemed to move alot faster and when the phone restarted it came back up alot quicker than I have noticed with previous models
Cons:• the battery does not seem to last as long as I think it should for a brand new phone
•my messages and notifications seem to come through a little slower than my old phone
•I seem to have a slower time loading apps or pages in the browser with or without wifi than in my previous phone
•the back stays hot on my S26 Ultra even when not on charge
•I seem to have a harder time with this phone recognizing my finger print
Overall an improvement in software and camera from my last phone and I would recommend purchasing it. "Galaxy AI"
Value
3
Response from Samsung USBy R&R Team, March 30, 2026
Hi there Sierra5, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are enjoying the new display quality, camera upgrades, and enhanced processing speed of your device. The battery of your device is designed to adjust to your consumption habits and maximize after a short period of usage, however we have provided links to articles to help you do this task manually if this is not your experience. We have also provided links to articles to help you maximize the speed, troubleshoot the temperature, and fingerprint reader of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for all uses
on March 29, 2026
Posted by: Shooki
[This review was collected as part of a promotion.] This phone works great as my work phone and non work phone and the ai in it makes it even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Step up from the S25 Ultra
on March 29, 2026
Posted by: Zigdragqueen
[This review was collected as part of a promotion.] I upgraded from the S25 Ultra to the S26 Ultra in 1TB Pink Gold and it's a meaningful step up. I run a full Samsung ecosystem — Galaxy Ring, Buds 4 Pro, SmartTags, WiZ smart bulbs with SpaceSense — and the S26 Ultra is the hub that ties it all together seamlessly.
I start my work route at 4am doing deliveries, so the wider f/1.4 aperture on the 200MP camera is a real upgrade for low-light shots before sunrise. Privacy Display is the standout feature for me — I'm constantly on my phone around customers and coworkers, and being able to lock down the viewing angle on the fly gives me peace of mind I didn't know I was missing.
Galaxy AI has genuinely changed how I use this phone daily. Photo Assist cleans up shots I take on the go, and the AI-powered suggestions through Nudge keep me on top of things during a hectic schedule. I also use the phone for music — I run a 1,700-song FLAC library through Poweramp with a high-quality audio pipeline and the Snapdragon 8 Elite Gen 5 handles it effortlessly alongside everything else I throw at it.
The rounded corners and lighter aluminum frame make a noticeable difference when you're holding the phone for hours. 60W wired charging is also clutch when I'm topping off between stops. Coming from the S25 Ultra, the refinements add up to something that feels like more than a spec bump. Best Ultra Samsung has made yet.
I start my work route at 4am doing deliveries, so the wider f/1.4 aperture on the 200MP camera is a real upgrade for low-light shots before sunrise. Privacy Display is the standout feature for me — I'm constantly on my phone around customers and coworkers, and being able to lock down the viewing angle on the fly gives me peace of mind I didn't know I was missing.
Galaxy AI has genuinely changed how I use this phone daily. Photo Assist cleans up shots I take on the go, and the AI-powered suggestions through Nudge keep me on top of things during a hectic schedule. I also use the phone for music — I run a 1,700-song FLAC library through Poweramp with a high-quality audio pipeline and the Snapdragon 8 Elite Gen 5 handles it effortlessly alongside everything else I throw at it.
The rounded corners and lighter aluminum frame make a noticeable difference when you're holding the phone for hours. 60W wired charging is also clutch when I'm topping off between stops. Coming from the S25 Ultra, the refinements add up to something that feels like more than a spec bump. Best Ultra Samsung has made yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive Unit
on March 29, 2026
Posted by: TheKid
[This review was collected as part of a promotion.] My phone is a tool not a entertainment device a very nice tool in fact.
The speed of the phone is great, loaded with usable features but also has more bloat apps that just clutter the memory. Still learning all the features this phone has concealed in it. Clarity of the screen is great, confidant to handle and easy to access it AI features when needed.
Really like the S26 over my S24.
Value
4
Written by a customer while visiting Samsung US