Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(6,249 Reviews)
Open Ratings Snapshot
Rating breakdown 6,249 reviews
5 Stars
5,488
4 Stars
609
3 Stars
88
2 Stars
23
1 Star
41
65%of customers recommend this product. 
(
47 out of 72
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Exceeded my expectations!
on March 26, 2026
Posted by: NocturnalN8tive
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S26 Ultra, and I can honestly say this phone feels like the future in my hand. The feature that stands out the most to me is "Galaxy AI" and how it actually helps in everyday life. I use it to help rewrite texts and notes so they sound clearer and more professional, summarize long articles so I can get the main points quickly, and even edit my photos. The AI photo editing is amazing because I can remove objects, fix lighting, and adjust photos after I take them, and they still look natural.
The camera quality is incredible, especially the zoom and night photos. I can take clear pictures from really far away, and low light photos come out bright and detailed. The battery easily lasts me all day, which is a huge plus since I use my phone constantly for music, maps, videos, and social media.
The display is also beautiful and super smooth, which makes everything look better, from streaming shows to just scrolling. Overall, the Galaxy S26 Ultra, especially with Galaxy AI, makes everyday tasks faster, easier, and more fun, and it truly feels like a smart assistant, camera, and computer all in one device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than previous model!
on March 26, 2026
Posted by: jumper71
[This review was collected as part of a promotion.] The new Samsung S26 Ultra is not only better then the previous models but makes AI really stand out. The pictures, clarity, search, size and almost every aspect of the new model is outstanding!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Jumper71, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be a great upgrade from previous generations, and that Galaxy AI has been such a highlight to your usage along with the camera. We have shared a link to the complete manual to help you further explore new features on your device including the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love it!
on March 26, 2026
Posted by: Rose67
[This review was collected as part of a promotion.] I love the new features. I do alot on the web and with the different apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera and privacy settings is amazing!!
on March 26, 2026
Posted by: Inyourlilworld
[This review was collected as part of a promotion.] The Galaxy AI on this phone is great! The camera is also amazing!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Inyourlilworld, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the camera quality and features of Galaxy AI on your device, and that you are enjoying exploring the brand new Privacy Display. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing screen
on March 26, 2026
Posted by: Dannyboom
[This review was collected as part of a promotion.] Just switch from Ios back to android and I've forgotten how fast and crisp a Samsung screen can be
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey there Dannyboom, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that your transition to a new operating system has been as easy and enjoyable as it has been for you. We have provided a link to the complete manual to assist you with exploring all of the features available on your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the best phone. I love the screen and camera.
on March 26, 2026
Posted by: Zoka123
[This review was collected as part of a promotion.] I use the IA everyday pretty much. It's super helpful and works faster then s25 ultra the model I had before this one. For online search or for editing photos this phone is definitely the best. I have been using samsung products for more then 10 years so for and I would never switch to any other brand. Samsung makes my life easier and I love it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey Zoka, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding Galaxy AI to be a daily driver for your needs, and that you are enjoying the enhanced processing power, and camera quality of your device. We have shared a link to the Samsung Support Team who can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26Ultra is awesome!
on March 26, 2026
Posted by: Tomatokilla
[This review was collected as part of a promotion.] Galaxy Ai. The Galaxy Ai especially when it comes to the camera and photo editing is awesome. I love it. I love asking it to adjust my photos such as put a dragon in this photo!
Battery. Battery life is awesome.I'm on my phone all day.Playing games taking photos.Texting, watching videos and at it lasts all day. Not that I've needed to, but at night when I take a break, I plug my phone in just to get a little charge.And it charges very fast.
Privacy screen. I did not buy the S 26 Ultra for the privacy screen.However, in the last week, I've flown on a couple of planes and traveled through airports.And it 's nice having the option of turning the privacy screen on. No one can see my texts or me checking my bank account or whatever. Very easy to activate or deactivate or assign it to which app to automatically engage when I open that app. Cant wait for S 27 Ultra and whatever Samsung has in store for us!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi Tomatokilla, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are enjoying the amazing features, enhanced battery life, and new Privacy Display of your device. We would love to hear from you again in the future any time you have questions or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal phone
on March 26, 2026
Posted by: Zues75
[This review was collected as part of a promotion.] Galaxy ai makes operating this phone so easy. The function of this phone is great , all the apps easy to operating and useful in everyday life.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey there Zues75, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased to hear that you are enjoying the usage of Galaxy AI and that it is making your device easy to use every day. We would love to hear from you again in the future any time you have questions, or would like to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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