Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(6,249 Reviews)
Open Ratings Snapshot
Rating breakdown 6,249 reviews
5 Stars
5,488
4 Stars
609
3 Stars
88
2 Stars
23
1 Star
41
65%of customers recommend this product. 
(
47 out of 72
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Galaxy S26 Ultra is ULTRA REFINED.
on March 25, 2026
Posted by: SamsungOnTop
[This review was collected as part of a promotion.] Samsungs most innovative Ultra model yet. The phone comes with it built in Galaxy AI integration, built in privacy display, S-pen, and the Snapdragon 8 gen 5 chipset, this phone is another reason Samsung remains on top in the smartphone industry. The Sky Blue model is beautiful, and so is the One UI 8.5. Flawless powerhouse.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on March 25, 2026
Posted by: Love2share
[This review was collected as part of a promotion.] This device is awesome the camera takes beautiful pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another step forward
on March 25, 2026
Posted by: Pancakemixx
[This review was collected as part of a promotion.] I'm an annual upgrade kind of galaxy user. This year's model is just another step forward in terms of overall performance, camera quality, and user customization. Where this years model truly shines is the new display features and the video stabilization. I was considering holding off on upgrading this year until seeing these new tricks the Ultra line has to offer.
The Galaxy AI is something that since last year's model I have gradually been using more and more, but has never been a huge selling point for me. The ability to use prompts when editing photos is a nice upgrade in usability for me though as the simple AI editing was always a little bit clunky. I was happy to see that they paired up gemini with perplexity, however I believe the average user may not truly appreciate how dramatic a difference this pairing of AI will be, but for a phone may be overkill.
I am also happy that the phone has ditched the titanium, as it was always a gimmicky selling point and didn't add anything significant for the end user. The aluminum body is more than sufficient and makes the phone much more eco friendly when it comes time to retire the device.
All in all I am happy with the device so far and look forward to using it over the next year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I almost didn't buy this. I was wrong. So wrong.
on March 25, 2026
Posted by: Releca
[This review was collected as part of a promotion.] Let me set the scene. I stood in that store, phone in hand, and talked myself out of it at least a dozen times. Put it back. Picked it up. Put it back again — and that's not counting the hours spent adding it to my preorder cart online, removing it, and adding it back. I'm a single mother, MSW student, and small business owner. Spending money on myself feels basically illegal. Buyer's remorse always wins and everything goes toward my son. Except this time. I bought it anyway. My only regret is the energy I wasted being dramatic about it.
I need a phone that keeps up with me and that is not a small ask. Between my son's specialized needs, running a business, surviving grad school, and a calendar that looks like a Tetris game someone is actively losing — I needed a device that does not quit. This one does not quit.
The camera alone justifies everything. I photograph constantly — work, school, and every moment with my kid I refuse to let blur into a forgotten memory. Low light, fast motion, close-ups, wide shots. It just works. Every single time. Galaxy AI has genuinely saved my brain — summarizing, organizing, keeping me focused when I have seventeen things pulling at me mentally and emotionally. Which is always. Still finding new features days later. Battery lasts all day. Screen is gorgeous. Zero complaints. Five stars. Buy the phone. Stop talking yourself out of it like I did!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Runs well, don't love all the ai features.
on March 25, 2026
Posted by: rustyspatular
[This review was collected as part of a promotion.] Runs apps well. The Galaxy AI is not great, ai art is ugly but you can ignore it for the most part.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy S 26 Ultra
on March 25, 2026
Posted by: Windyguitar26
[This review was collected as part of a promotion.] Love this phone. It is bigger than my last galaxy. Better pictures and great graphics. I use the Galaxy AI frequently and am very satisfied with the results. The data transfer was seamless and the use of e Sim instead of physically replacing the Sim card made the first use much easier. Love the purple color. Thanks
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on March 25, 2026
Posted by: GalaxyKris
[This review was collected as part of a promotion.] I absolutely love my Galaxy s26 ultra! I love the stylus for signing documents on my phone. I love the screen size. I love the sound quality. I love the photo and video quality. The zoom works so well! I absolutely love the Galaxy AI. I can just talk to my phone like its a person, and it understands me, and is very helpful answering all of my questions, helping me navigate my phone. I have been a samsung person for a very long time, and this phone is by far the best one I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful next gen phone
on March 25, 2026
Posted by: Fantum
[This review was collected as part of a promotion.] This phone is beyond words. Setting everything up was incredibly easy, and switching from my old phone was smooth and stress-free. Samsung really made the transition simple.
Now, let’s talk about the bread and butter of this phone—the AI. It’s phenomenal. I haven’t come across a single useless feature. From AI-powered photo editing to enhancing pictures and the circle search feature, everything feels useful and actually improves everyday life.
My favorite feature is the audio eraser. It makes recordings sound much cleaner by removing background noise, which is a huge plus for me.
Overall, this is an amazing phone, and I would highly recommend it to anyone looking for a powerful and smart device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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