Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,160 Reviews)
Open Ratings Snapshot
Rating breakdown 18,160 reviews
5 Stars
15,856
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3 out of 5
3
Disappointing macro shooting capabilities
on October 19, 2026
Posted by: Jennifer
from Illinois
Other than using as a phone, I ultimately purchased the S26 Ultra because of how great the camera is supposed to be. I take a lot of macro shots of plants on the fly outdoors, the S26 is horrible for this type of photography. Back in the day, I had a less expensive samsung model that had macro as its own stand-alone shooting option that you turned on. It worked well. Now, macro is only a popup option when you're trying to take a photo, sometimes the option won't even popup when you need it to. Even if the macro option does pop up and you click on it, the camera keeps jumping between lenses, losing focus, or refusing to focus, even if I lock it. I downloaded the separate samsung app with extended camera setting capabilities, it offers no ability to improve on macro settings. As a biologist who needs to take a lot of macro photos in the field for plant ID purposes, I'm super disappointed and wish that I had gone with a different model or brand. The battery life is great.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 20, 2026
Hi there Jennifer, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific features on your device are to you every day for personal and professional needs. We have provided a link to an article to help you with the camera settings and features to best capture the photos you are seeking. We have also provided a link to the Samsung Support Team to assist you if your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product (more than a phone)
on October 19, 2026
Posted by: ABRTBL
[This review was collected as part of a promotion.] When selecting the right phone, especially in today's day, I knew that Samsung was the right fit. When I chose the Samsung S26 Ultra, I was excited to see the features, but didn't understand how great they all were. From the S-pen allowing quick notes to be written out when paper/pencils are not around, to the amazing quality of the cameras, I am in awe by what Samsung continues to do! Having kids in sports, taking good quality pictures is easy with the S26 Ultra, especially the "Pro" mode. The visual quality of the photos with the right lighting is amazing and it's great to hear users of competitive companies compliment and say that they wish their phones looked that good.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi ABRTBL, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying all of the enhanced capabilities and features of your device, and that you are enjoying the addition of the S Pen. Please, reach out to us again in the future any time you have questions about your device, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone i have ever had.
on October 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the samsung galaxy s26 ultra after i dropped my motorola stylus riding my bike. To say the least rhe motolrola didnt survive the fall and im glad it didnt. The difference is night and day. The stylus that comes with the galaxy ultra is the best stylus ive had the opportunity to use. Very fluid. Feels like im writing with pen and paper. Thank you samsung for a great phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi Thetadash, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 UItra with us. We are thrilled to hear how much you are loving your new device, and how happy you are with your upgrade. We have provided links to the complete manual and the Samsung Support Team to help you fully explore the capabilities of your device, customize the settings, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just awesome
on October 19, 2026
Posted by: ChrisZac
[This review was collected as part of a promotion.] I choose Samsung, cause it have the fastet charge battery on the market, the design imis espectacular, don't get hot, have a marvelous zoom, it's simply perfect for me.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2026
Hey ChrisZac, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this device to so perfectly align to your needs and wants. We have shared links to resources to help you further explore the capabilities of your device like Galaxy AI and the Privacy Display, customize the device to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is like totally Amazing. I Love it.
on October 19, 2026
Posted by: PoppaBlake65
[This review was collected as part of a promotion.] I chose this phone and was hesitant to do so because I don't like change but this phone is totally Awesome. I have had 3 Motorola phones prior to this Samsung and I am so glad I made the switch.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi there PoppaBlake65, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the change in operating systems and upgrade to this device. We have provided links to the full manual and the Samsung Support Team to help you fully explore the new device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on October 19, 2026
Posted by: Breaker20
[This review was collected as part of a promotion.] So I have had this Samsung 26 ultra for a couple of months and I love this phone !! The main reason I chose this phone is for the stylus and is it worth it? For me yes I like to draw and there are some cool apps for drawing, it is a great feature for other things like quick notes to remind yourself of things. I'm very happy with this decision of the 26 ultra over the 26+ would i chose this phone again absolutely. The screen is the right size and the phone is not too heavy. It feels good in the hand and with all cameras it's not top heavy either pretty good distribution of the weight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung I've Own So Far...
on October 18, 2026
Posted by: DoublePitbullGirlsDad
[This review was collected as part of a promotion.] I chose my S26 Ultra because I have read so much about it and thought it was mind blowing. Now that I have it I must admit it is even more insane awesome that I originally thought.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absoulotly amazing. Samsung galaxy s26 ultra
on October 18, 2026
Posted by: Kabouz
[This review was collected as part of a promotion.] My new phone is amazing, its stunning design and beautiful display to its impressive performance, everything about it feels premium. It's incredibly fast, smooth, and packed with amazing features. Samsung has really taken the smartphone experience to another level. I'm extremely happy with my new phone, and I can confidently say it's one of the best phones I've ever owned. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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