Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,549 Reviews)
Rating breakdown 16,549 reviews
5 Stars
14,467
4 Stars
1,646
3 Stars
262
2 Stars
75
1 Star
99
65%of customers recommend this product.
(
101 out of
155)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great features
on June 7, 2026
Posted by: Travis727
[This review was collected as part of a promotion.] Great product. Good service reception and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed!!!!
on June 7, 2026
Posted by: Baldknowlege
[This review was collected as part of a promotion.] The AI features are a game changer. Having a built in call assistant makes life so easy. The camera is phenomenal. Crystal clear zoom and photo editing is spectacular. I use my phone for work and play and the battery life seems to never end. I can go all day non stop use with calls, photos/videos and even video chats plus games and never have to charge my phone until bedtime. This is one of the best investments made lately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra line is what holds me to Samsung
on June 7, 2026
Posted by: SPenBluetoothBack
[This review was collected as part of a promotion.] My story with Samsung Started with an S22+, wich I really liked, good phone overall.
At some point while being an user of this phone, trying to improve my productivity at work, I started to look for a device which could help me when taking notes, searching thru my notes, storing it without relying in a lot of paper, having my information avaulable everywhere...
At some point while being an user of this phone, trying to improve my productivity at work, I started to look for a device which could help me when taking notes, searching thru my notes, storing it without relying in a lot of paper, having my information avaulable everywhere...
After trying some devices oriented to that I realized that it was worth and I could get more value back if instead of using that device just for note taking, I'd use a tablet for it...
And that was the real deal, game changer... I got a Galaxy tab and fell in love with the screen responsiveness, Galaxy AI allowing me to convert my handwritten notes to text, allowing me to search thru my hard to understand text... I started using the note taking not only for work, but for personal things, trip plans, tax calculation, reminders, and what made it even better is that it had some functions that made easier all this, like doing math's, helping with drawings, generating images...
I didn't have enough, so that's when I decided I NEEDE THE SAME CAPABILITY ON MY phone needed to be able to hand write on it, have everything sync... And the ultra series offered that and more. I switched to the S22 Ultra, but this 2026 with the trade in offers that Samsung offered I couldn't let it go... I got my S26 Ultra.
I am dissapointed about the S-pen not having Bluetooth, nevertheless, the pen function is what keep me with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the 25
on June 7, 2026
Posted by: Radman
[This review was collected as part of a promotion.] My Samsung device has become an essential tool for both work and daily life. The standalone features are great, but Galaxy AI takes it to the next level. I love that it triggers perfectly when I say "Hey Google." My absolute favorite way to use it is while driving—being able to handle text messages completely hands-free keeps me safe on the road while staying productive. It's a fantastic, reliable device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed - less customization than Ultra 22
on June 7, 2026
Posted by: Bbpm
I am disappointed in the Ultra 26. One of the reasons I have been a big Android fan was the ability to customize. I was disappointed to find that you can no longer give different notification sounds to different applications. Why take something away? Shouldn't new versions be new and improved?
Response from Samsung USBy R&R Team, June 8, 2026
Hello Bbpm, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to be able to best align your device to your usage preferences, and that upgrading to a new device can cause frustration as you work to do the alignment. We have provided a linkt o the complete manual to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 7, 2026
Posted by: Mynewphone
[This review was collected as part of a promotion.] Great features. The camera able to take out backgrounds and clearer photos. The phone runs a lot faster and upgrade now I have a mini computer able to use and do things a lot faster. Yes the AI assistant is quite helpful. Overall I like this phone and it's features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast & beautiful, super powerful
on June 7, 2026
Posted by: FiremanePMD
[This review was collected as part of a promotion.] I exclusively use Galaxy AI every day on my s26u. I got it in the beautiful blue color and I absolutely love it. The built in privacy display is super handy and I can do pretty much anything I want or need on this device. I am a samsung customer for life, wish I had realized this years ago.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think this phone is amazing
on June 7, 2026
Posted by: Ghostin82
[This review was collected as part of a promotion.] I really think Ai is gonna ve badlands it jyst might take over the world
Value
5
Written by a customer while visiting Samsung US