Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,271 Reviews)
Open Ratings Snapshot
Rating breakdown 18,271 reviews
5 Stars
15,955
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Love this phone
on August 7, 2026
Posted by: Amkibb
[This review was collected as part of a promotion.] This phone is perfect. I chose Samsung above anyone else because of beautiful design, comfortability and customizability. This phone has a beautiful finish, good weight, perfect screen size, great battery life and it does everything I need and want it to do. The processing power on this phone is wonderful and has no problem keeping up with me no matter what I'm doing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 7, 2026
Posted by: Amkibb
[This review was collected as part of a promotion.] This phone is perfect. I chose Samsung above anyone else because of beautiful design, comfortability and customizability. This phone has a beautiful finish, good weight, perfect screen size, great battery life and it does everything I need and want it to do. The processing power on this phone is wonderful and has no problem keeping up with me no matter what I'm doing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely phenomenal
on August 7, 2026
Posted by: Chronic
[This review was collected as part of a promotion.] Absolutely amazing phone overall, switching from the s20 note ultra is an absolute game changer, the only thing I'd say is that storage is getting WAY to expensive and having no SD card.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best investment for daily productivity and health
on August 7, 2026
Posted by: Prince
[This review was collected as part of a promotion.] I chose the Watch Ultra 2025 to keep up with my busy schedule. It has been amazing for organizing my school assignments and staying on track at work. The notifications keep me connected without needing to look at my phone constantly. I am still unlocking new features every single day, and the fitness tracking helps me stay motivated during workouts.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Galaxy S26 Ultra
on August 7, 2026
Posted by: Taveras
[This review was collected as part of a promotion.] This is not my first portable device and it will not be my last. I'm happy to have chosen the Ultra 2026. I'm still exploring tools and features within the platform and hope to keep discovering interesting things on this majestic phone. Samsung will always be with me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Only one major problem
on August 7, 2026
Posted by: EarthyTech
[This review was collected as part of a promotion.] I originally chose this phone because my brother bought it first and showed me how incredible the camera was. It looked noticeably better than the S25 Ultra, so when I got mine, I was genuinely impressed. I loved everything about it — the design, the battery life, the overall feel. It really seemed perfect.
But there’s one major problem that still hasn’t been fixed: the Wi‑Fi and the Play Store. That issue is extremely disappointing, and I still haven’t found a solution. The Wi‑Fi constantly lags, feels unstable, and will connect to a network but say “no internet available.” Even when it does show an internet connection, about 80% of the apps I try to update or download from the Play Store will not finish installing unless I turn Wi‑Fi off.
I’ve never had this problem with any of my previous Samsung phones, so it’s frustrating. Hopefully Samsung addresses this soon.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey EarthyTech, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the Wi-Fi connection of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you directly if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone have the best features in the world.
on August 7, 2026
Posted by: Anim69
[This review was collected as part of a promotion.] This phone handles everything effortlessly. Multitasking, heavy gaming, and intensive video rendering fly without a single stutter. Paired with up to 7 years of software updates, this device is built for the long haul. The 200MP main sensor combined with the upgraded 50MP periscope and ultrawide lenses delivers stunning detail, brilliant low-light shots, and incredible zoom clarity. Whether you're capturing fast-moving action or distant subjects, the output consistently looks professional. The massive 6.9-inch Dynamic AMOLED 2X display is an absolute treat for media consumption and note-taking with the built-in S-Pen. The introduction of the Privacy Display is a neat trick for keeping sensitive info away from prying eyes on commutes or in coffee shops. The 5,000 mAh battery easily sails through a full day of heavy use. Best of all, the bump up to 60W wired charging finally gives us the rapid top-ups we've been asking for from a Samsung Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect! A+++
on August 7, 2026
Posted by: Shumii
[This review was collected as part of a promotion.] I am happy and concent that I chose to upgrade to s26ultra and this won't be the last time. A+++
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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