Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(18,271 Reviews)
Rating breakdown 18,271 reviews
5 Stars
15,955
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4
Great features and smooth design
on August 8, 2026
Posted by: Jeilly
[This review was collected as part of a promotion.] I choose the ultra as an upgrade to an older Note model. So far the features are pretty similar minus Bluetooth features on the S pen. I've felt like this model has allowed for more customization and comfort. I chose to continue maximizing all features of the model and look forward to future products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the new S26 ultra
on August 8, 2026
Posted by: TheViking03
[This review was collected as part of a promotion.] Samsung Galaxy S26 Ultra Review ⭐⭐⭐⭐⭐
I’m really impressed with the Galaxy S26 Ultra. The display is absolutely gorgeous, everything feels super fast and smooth, and the camera takes amazing photos—even in low light.
I also love the S Pen and the new Privacy Display. The phone feels premium, the battery easily gets me through the day, and Samsung has packed in pretty much everything you could want.
It’s definitely a big and expensive phone, but if you want a top-of-the-line Android, the S26 Ultra is hard to beat.
I'm glad that I chose this phone.
I'm glad that I chose this phone.
Overall: 9.5/10 — absolutely loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra replaces Note 20 Ultra
on August 8, 2026
Posted by: Domnogin
[This review was collected as part of a promotion.] I chose the S26 Ultra 1 TB to replace the Note 20 Ultra 128 GB from 2021. I am still trying to move the internal memory files through Wi-Fi a day later.
I will use it to deliver groceries and alcohol, and maybe schoolchildren, once I regain mobile data.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 8, 2026
Posted by: Nightwolf74
[This review was collected as part of a promotion.] This phone great in everything in calls, taken pictures, and in sounds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My first Disappointment.
on August 8, 2026
Posted by: Chucucha
[This review was collected as part of a promotion.] It the first time I did not like a Samsung phone. I edit my son's videos always on my phone and remotely take pictures. The fact that the S-pen was not bluetooth did not allow me to use the phone for the specific need O was not happy. I can also add that the S-pen was not that responsive with the screen. I had to double touch all the time. Needles to say I'm trading it in for the new Fold8.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hello Chucucha, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when features you have used are no longer available in the same manner you have used them in the past. We have provided a link to an article to help you with the S Pen features, and also to the complete manual to help you with hand gestures and voice commands you can use with the camera shutter. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Many customizations
on August 8, 2026
Posted by: Flex26
[This review was collected as part of a promotion.] Overall run smoothly. Hardware functions. Personally, back/forth, up/down buttons can make navigation easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose s26
on August 8, 2026
Posted by: Metwoez
[This review was collected as part of a promotion.] I chose
The s series is by far the best phones ever made
The s series is by far the best phones ever made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phones fine updates suck
on August 8, 2026
Posted by: Tsphone
[This review was collected as part of a promotion.] The phone works fine until it trys to update. My husband and I have the same phone same model. His updated and now doesn't work with camera, I declined update and mine still works fine.
Value
4
Written by a customer while visiting Samsung US