Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,542 Reviews)
Rating breakdown 16,542 reviews
5 Stars
14,460
4 Stars
1,646
3 Stars
262
2 Stars
75
1 Star
99
65%of customers recommend this product.
(
101 out of
155)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great phone
on June 8, 2026
Posted by: SuzieQ
[This review was collected as part of a promotion.] This is a great phone! I love it! Works great and runs smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2026
Posted by: CALIGIRL
[This review was collected as part of a promotion.] This phone is beautiful, durable, and functional all in one. First, I am incredibly clumsy, but I don't need to be concerned with this phone. I had this s 25 ultra before this, and let me tell you it was indestructible, and so far this one is the same. The feature that gives screen privacy is super neat as well, especially since a screen protector is completely unnecessary with this durable screen. Their are many kinds of new features with plenty of storage and fast processing to boot. The Galaxy AI lets you deaign custom wallpapers, and responds to your voice commands. I'm sure tgere are more features I have yet to discover. I doubt there is a better phone on the market!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra
on June 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Many great features. I love the camera and stylus. This phone has many great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on June 8, 2026
Posted by: PhotoGal
[This review was collected as part of a promotion.] I recently upgraded to a S26 from a S25 and was amazed at how easy it was to setup and transfer files. I use my phone every day for everything from communicating through calls and texts to scheduling my life plans. I enjoy the features that make shopping online so easy from product comparisons, documentation and finalizing a purchase. But I really use the camera to capture life moments and I plan to use the special effects that the S26 provides. I'm also ready to try the Galaxy AI functions which will certainly help me learn new concepts and expedite research for anything that I may encounter in my daily life.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey PhotoGal, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that the inital data transfer and setup of your new device was smooth and easy, and that you are enjoying the usage of your device for so many daily tasks. We have provided a link to an article to help you with the usage of Galaxy AI. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
4
It had been a reliable workhorse
on June 8, 2026
Posted by: Cretney
[This review was collected as part of a promotion.] My only negative is that the USB c jack stopped working and I can only charge using wireless
Value
4
Response from Samsung USBy R&R Team, June 8, 2026
Hi there Cretney, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to the Samsung Support Team and warranty information if you are wanting to explore options to resolve the matter you mention experiencing with your charging port. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Can't imagine using anything else
on June 8, 2026
Posted by: mrmac2k
[This review was collected as part of a promotion.] I am a long-time Samsung user and have always been thoroughly impressed with the devices. I am not a super user but the device and the apps available serve my purpose. I am still learning how to use Galaxy AI, so the phone makes it easier to use and understand.
I play simpler games (online chess, games that don't require wifi) due to time constraints. I'm sure the phone would be able to handle an upgrade in gaming choice.
I have always been a fan of the S Pen but admittedly don't use it to its full potential.
The camera in my opinion is the best on the market. Again, it serves my purpose well and I don't have any desire nor need to change.
I plan to be a Samsung fan (user) until Samsung changes my mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera takes the best picture with AI
on June 8, 2026
Posted by: TonyP1
[This review was collected as part of a promotion.] The new feature is amazing for pictures and being able to change how your picture is made with new AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera Great, Phone has so many options and fast
on June 8, 2026
Posted by: LovemySamsung
[This review was collected as part of a promotion.] Screen is absolutely gorgeous and the AI function is fun and great to research anything. It has so many options to change on your phone, so many apps to pick from, everything can be changed keyboard, screens, and nice to use S Pen. Once you familiarize yourself with S26 Ultra you will love it !
Value
5
Written by a customer while visiting Samsung US