Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,542 Reviews)
Rating breakdown 16,542 reviews
5 Stars
14,460
4 Stars
1,646
3 Stars
262
2 Stars
75
1 Star
99
65%of customers recommend this product.
(
101 out of
155)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Absolutely in Love!!
on June 8, 2026
Posted by: MikeHancho
[This review was collected as part of a promotion.] Galaxy AI makes your workflow and personal life so much simpler. I love the cobalt purple color.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi MikeHancho, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the amazing features of Galaxy AI for your work and personal needs, and that you are finding it easy to use. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on June 8, 2026
Posted by: PerfectlyGiftedEmpire
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ Absolute Game-Changer!
The Quick Verdict
"This phone is a powerhouse. From the ultra-smooth display to the insane battery life and professional-grade camera, it handles everything you throw at it without breaking a sweat. If you’re looking for a premium experience that delivers on every promise, this is the one to get."
Why It Earns 5 Stars:
Performance: Lightning-fast. Multitasking, heavy gaming, and switching between intensive apps feel completely effortless with zero lag.
Display: Crisp, vibrant, and incredibly bright even under direct sunlight. The refresh rate makes scrolling and animations feel smooth as silk.
Camera System: Photos look stunning right out of the pocket. The low-light performance is unmatched, capturing incredible detail in the dark, and the video stabilization is steady as a gimbal.
Battery & Charging: Easily a full-day battery—even with heavy use. When you do need a top-off, the fast-charging capability gets you back to 100% in no time.
Design & Build: Premium materials that feel great in the hand. It looks sleek, modern, and built to last.
Final Thoughts
It’s rare to find a device that checks every single box so flawlessly. It is worth every single penny and easily sets the new standard for what a smartphone should be. Highly recommended!
The Quick Verdict
"This phone is a powerhouse. From the ultra-smooth display to the insane battery life and professional-grade camera, it handles everything you throw at it without breaking a sweat. If you’re looking for a premium experience that delivers on every promise, this is the one to get."
Why It Earns 5 Stars:
Performance: Lightning-fast. Multitasking, heavy gaming, and switching between intensive apps feel completely effortless with zero lag.
Display: Crisp, vibrant, and incredibly bright even under direct sunlight. The refresh rate makes scrolling and animations feel smooth as silk.
Camera System: Photos look stunning right out of the pocket. The low-light performance is unmatched, capturing incredible detail in the dark, and the video stabilization is steady as a gimbal.
Battery & Charging: Easily a full-day battery—even with heavy use. When you do need a top-off, the fast-charging capability gets you back to 100% in no time.
Design & Build: Premium materials that feel great in the hand. It looks sleek, modern, and built to last.
Final Thoughts
It’s rare to find a device that checks every single box so flawlessly. It is worth every single penny and easily sets the new standard for what a smartphone should be. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incremental improvements on already great device.
on June 8, 2026
Posted by: KCAtlanta
[This review was collected as part of a promotion.] I have been Samsung Galaxy only for the last 9 yrs - S6, S9+, S23 + and now S26 Ultra. They have been great phones though oddly last 2 stopped working with cable - wireless charging only. Besides that disappointment they have worked well, despite several drops and some very high temps. The S26 screen is bright and sharp, and I look forward to the new features that come in OS updates.
I am also looking forward to Galaxy AI and what that will bring. I feel like I just future proofed myself, at least for a.few more years. You can't ever really be ahead!
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi KCAtlanta, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided a link to an article to help you with the full capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you are experiencing anything out of the ordinary with your device, or you have questions about the usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great.
on June 8, 2026
Posted by: Heaven2shop
[This review was collected as part of a promotion.] Love the call assistance. It's one of my favorite features on the phone. The other one is the AI that can change one photo into many different photos you can use.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi Heaven2shop, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the enhanced capabilities of your device, and that the camera features and editing capabilities have been such a standout for you. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone so easy to work with.
on June 8, 2026
Posted by: Raffiki
[This review was collected as part of a promotion.] I use this phone for work and traveling around the world always keep me on schedule for important meetings there's nothing like it I love this phone
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Raffiki, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that this device has been such a great travel companion, keeping you on schedule, and that it feels like such a leap forward in technology. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. WE appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has sold features
on June 8, 2026
Posted by: FlipableFanatic
[This review was collected as part of a promotion.] This phone is incredibly intuitive but it has its draw backs but those are easy to put to the side when the galaxy ai helps explain what I can do to fix most issues I'm having with any of the features that need a little more explanation. All in all great phone glad I switched to it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Something is glitching
on June 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai is awesome! You can take a selfie and the AI populated your selfie into photos. Very cool! Over the past few days my phone has been glitchy though. I have McAfee Anti-virus installed as an app on my phone so I know it's not a virus BUT my screen all of the sudden freezes and becomes unresponsive for no apparent reason. It's a very concerning problem given the price of this phone.
Value
3
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Janmyers782, thank you for your feedback on your Ssamsung Galaxy S26 Ultra. We completely understand how important the uninterrupted usage of your device is to you every day, and we would love nothing more than to assist you with this experience. We have provided a link to a troubleshooting guide to assist you with the freezing at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Continues to Deliver
on June 8, 2026
Posted by: QueenLlama
[This review was collected as part of a promotion.] I just recently purchased a new Samsung Galaxy 26 Ultra - at least my fourth Samsung in a row. I love how easy it is to set up and how it makes my everyday life easier. I use the note feature with the pen to quickly write myself notes to help with remembering the little things. The camera is one of the best on the market - everyone tells me they can't believe the quality of my photos! With the new Galaxy AI features, I can really up my photo game now with fun edits that are easy to do. The Galaxy AI also has a feature to help my writing and spelling. I will always stay in the Samsung family as I love the quality and the ease of use. I've never been let down.
Value
5
Written by a customer while visiting Samsung US