Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,542 Reviews)
Rating breakdown 16,542 reviews
5 Stars
14,460
4 Stars
1,646
3 Stars
262
2 Stars
75
1 Star
99
65%of customers recommend this product.
(
101 out of
155)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great product. Long lasting battery time.
on June 9, 2026
Posted by: Clarksturbo
[This review was collected as part of a promotion.] Can use phone all day. And into the evening taking pictures and videos all day long. I use AI throughout the day sending emails. Picture corrections and more. Also AI helps my Google searches and automotiverepair estimates. Great phone. Do wish that the S pen had bluetooth capabilities to take remote pictures. Previously owned a S24 ultra. Loved the bluetooth S pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
As far as made for people who love photography!
on June 9, 2026
Posted by: themiddleman
[This review was collected as part of a promotion.] Is there well built sleek fun? It's functionality is great. The AI is epic. But sometimes gets confused. So you gotta teach it.
I like the phone altogether. But is not like the Galaxy notes that I'm used to. The ultra is just does not do the note. Justice? So I unfortunately will be switching from Galaxy to something more appeasing and appealing to what I made it for which is business all in all, it's still a good phone. But a small feminine filling and not for a businessman such as myself.
I like the phone altogether. But is not like the Galaxy notes that I'm used to. The ultra is just does not do the note. Justice? So I unfortunately will be switching from Galaxy to something more appeasing and appealing to what I made it for which is business all in all, it's still a good phone. But a small feminine filling and not for a businessman such as myself.
Value
3
Response from Samsung USBy R&R Team, June 10, 2026
Hello there Themiddleman, we appreciate you taking time out of your busy day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a significant learning curve after a period of time, and cause some frustration as you adjust to the changes and advancements in technology that have been made. We have provided links to articles to help you with the features of Galaxy AI and the redesigned S Pen. We have also provided a link to the complete manual for your device to help you fully explore the capabilities and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions, or you want to explore additional device options like the Galaxy Z Fold7 that may provide the features you are seeking for your business. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and excellent graphics
on June 9, 2026
Posted by: Kpnb26freya
[This review was collected as part of a promotion.] I love the apps and the graphics I recommend it to anyone with this high quality devices samsung is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the most amazing devices yet.
on June 9, 2026
Posted by: Kikin69
[This review was collected as part of a promotion.] I changed my two S23 devices and it was the best decision I ever made. The S26 Ultra is another level in advanced technology and features. Its AI is spectacular, you can do anything you want with editing photos and videos. Its speed is super and it brings more features that make your life easier. My experience can say that it has been 100% positive. Another thing is the battery charging speed is super fast. Now I enjoy my device to the fullest. Review: From the Galaxy S23 to the S26 Ultra – Was it Worth the Upgrade? (My 100% Honest Experience)
Trading in my two S23 devices for the new Samsung Galaxy S26 Ultra has been, without a doubt, the best tech decision I have ever made. After putting it to the test, I can confidently say that my experience has been 100% positive. This generational leap isn't just a minor update; it takes performance and convenience to a whole new level.
🚀 What Stands Out the Most in Daily Use
Mind-Blowing Speed: The processor is an absolute beast. The phone flies through tasks instantly, no matter how many apps you have open or how heavy the workload is. The fluid performance is next-level.
Spectacular AI Features: Galaxy AI is incredible. The photo and video editing tools feel like magic—you can erase objects, extend backgrounds, and enhance shots in seconds like a total professional.
Super Fast Charging & Battery: This is a massive quality-of-life upgrade. The battery charging speed is blazing fast now.
Trading in my two S23 devices for the new Samsung Galaxy S26 Ultra has been, without a doubt, the best tech decision I have ever made. After putting it to the test, I can confidently say that my experience has been 100% positive. This generational leap isn't just a minor update; it takes performance and convenience to a whole new level.
🚀 What Stands Out the Most in Daily Use
Mind-Blowing Speed: The processor is an absolute beast. The phone flies through tasks instantly, no matter how many apps you have open or how heavy the workload is. The fluid performance is next-level.
Spectacular AI Features: Galaxy AI is incredible. The photo and video editing tools feel like magic—you can erase objects, extend backgrounds, and enhance shots in seconds like a total professional.
Super Fast Charging & Battery: This is a massive quality-of-life upgrade. The battery charging speed is blazing fast now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone yet
on June 9, 2026
Posted by: Aussiehusker
[This review was collected as part of a promotion.] The galaxy ai allows for easy searchs plus the built in privacy screen protector makes keeping your details msg and passwords to your self galaxy ai can find exact products on the web
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazin new phone
on June 9, 2026
Posted by: Southern9211
[This review was collected as part of a promotion.] All the new updates great easy for everyone to use and be safe
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Southern9211, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are so pleased with the enhanced capabilities and amazing features of your device. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love everything about it and the pics
on June 9, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I love the way everything about my Galaxy S26 Ultra. The size the camera just t perfect
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Jessica, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you love all of the amazing capabilities and features available on your device, and that you are loving the usage of the camera every day. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is fine not exceptional.
on June 9, 2026
Posted by: Stepup
[This review was collected as part of a promotion.] The phone is fine in too many ways. Lots of hidden features. Options that have to be unlocked, not already applied. You have to dig in and unlock things like better camera features. Why not have already set. I you like thinking your are discovering some top secret settings. Then this phone is for you. If your phone doesn't die as you seek this options. Battery life is not great if you use your phone a lot .
It does process well.
It does process well.
Value
3
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Stepup, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand that upgrading to a new device can come with a learning curve and cause frustration as you work to align the setting options to your preferences. We have provided links to resources to help you maximize the battery life, discover the features of Galaxy AI, and different camera settings. We have also provided a link to the complete manual to help you with the different setting options. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with the battery, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US