Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(16,541 Reviews)
Open Ratings Snapshot
Rating breakdown 16,541 reviews
5 Stars
14,460
4 Stars
1,645
3 Stars
262
2 Stars
75
1 Star
99
65%of customers recommend this product. 
(
100 out of 154
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Privacy Screen
on June 10, 2026
Posted by: Partwo
[This review was collected as part of a promotion.] The privacy screen is an outstanding adition. Can't beat it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hello Partwo, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are so pleased with the new Privacy Display on your device. We have provided links to articles and resources to help you discover additional capabilities like Galaxy AI, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartphone I've ever owned.
on June 10, 2026
Posted by: BasPattara789
[This review was collected as part of a promotion.] Absolutely loving my Galaxy S26 Ultra. The screen is incredibly bright and clear, making it perfect for streaming movies and gaming. The battery easily lasts all day even with heavy use for work and school. The camera is elite—photos look professional. What really elevates the experience is the Galaxy AI features; things like live translation and photo editing make my daily routine so much easier. Highly recommend!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hey there BasPattara789, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving your new device, and finding so many amazing features as well as that the battery of your device easily keeps up with your throughout the day. We have provided a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
True Power House
on June 10, 2026
Posted by: SirDiesALot83
[This review was collected as part of a promotion.] This S26 Ultra is a true powerhouse. I have yet to see it slow down on any game I have tried and with the Galaxy AI it makes almost every task a breeze. I dont even have to hear the spam callers anymore. GALAXY AI takes care of it with the call screening feature. I absolutely love this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hello SirDiesALot83, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with your new device, that the speed has been amazing, and that Galaxy AI has been so helpful for your needs. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone with great camera
on June 9, 2026
Posted by: Loveelectronics2
[This review was collected as part of a promotion.] The phone has the best camera ever I have had a google phone for the past three phones and thought that that camera was the best. There is also a lot of help. If you get stuck and need to learn how to use this phone. All kinds of help.The galaxy store is awesome.I'm actually going to probably start buying samsung everything.I have a samsung flat screen eighty five inch.T v and it is the best t v ever! I love Samsung products
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hi there Loveelectronivs2, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the amazing camera quality, and that you are finding this device easy to use every day. We have provided a linkt o the full manual for your device to help you maximize your experience, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've owned every Samsung note phone, and this one.
on June 9, 2026
Posted by: BOBcool
[This review was collected as part of a promotion.] I got my 1st Galaxy in 2013, and ive upgraded everytime a new one would come out, ive owned every Galaxy note, but nothing Compaires to my Ultra 26 AI I use it for my personal phone, my work phone, my everything phone, it's great..
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hi there BOBcool, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are so happy to hear that this new device has been so exceptional when compared to other Galaxy devices you have used in the past, and that you are loving Galaxy AI for both personal and professional needs every day. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product isn't almost that
on June 9, 2026
Posted by: SKINDN83
[This review was collected as part of a promotion.] It's isn't all a good product but hey it's good.
Product I s good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Amazing
on June 9, 2026
Posted by: RoySol76
[This review was collected as part of a promotion.] I've upgraded to the S26 Ultra from my older S23 Ultra, and it's just amazing. The privacy mode and all the AI integrations are fantastic. I'm so happy I went ahead and upgraded.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hi there RoySol76, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with the upgrade to your new device, that the Privacy Display has been great addition for your usage, and that Galaxy AI has been so helpful to you. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really Nice Phone
on June 9, 2026
Posted by: Morada209
[This review was collected as part of a promotion.] I really like the privacy screen. Be sure to turn it on when you get your phone 📱. I've always had Android phones so I'm definitely biased towards them. I love all the apps that are available.
I spend a lot of time playing online games. The display is very clear and reactive though I don't play many FPS games on my phone.
I immediately put a case and screen protector on the phone which is important as I've seen some online people who didn't and then had phone damage when dropped. I've dropped mine many times. So far no phone or case damage. My husband did damage his case. I've replaced the case with one that has a higher reliability rating.
When purchasing the Galaxy phone, I also purchased the Galaxy Watch 8. I'm prone to falling. I haven't fallen since the purchase so haven't tested the feature, but it makes me feel more secure.
I haven't used the Galaxy AI yet as I've had no need. It comes up every once in awhile but it doesn't seem to get in my way.
If you're on the fence about the Samsung Galaxy S26 Ultra, I would recommend it. It pairs well with a Samsung Watch 8.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hi there Morada209, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying the Privacy Display of your device, that your gaming has been so immersive, and that it fits so well in to your ecosystem of devices. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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