Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(16,540 Reviews)
Open Ratings Snapshot
Rating breakdown 16,540 reviews
5 Stars
14,460
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
99
65%of customers recommend this product. 
(
100 out of 154
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Best phone
on June 10, 2026
Posted by: DPisFun
[This review was collected as part of a promotion.] The phone is fantastic, it does everything I want it to and more. Thank you for making a phone that does the work for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review for Samsung S26 Ultra
on June 10, 2026
Posted by: BigChris
[This review was collected as part of a promotion.] I love the Galaxy AI its very cool and I love all the feature the phone have to offer I seriously love the features like the pencil the drawing app is so good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything on this phone is awesome.
on June 10, 2026
Posted by: R2d2
from Tucson, Arizona
I love the privacy display, and how incredibly fast the phone is.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone overall is great.
on June 10, 2026
Posted by: Love2samsung
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy since 2013 and been loving this model since then.
The camera quality is amazing, big part of why I keep getting this model.
The other thing that I loved with older model not this one so much is the pen.
The pen in the past has had better quality and one of the main things I loved was the feature to snap pictures with your pen.
Now they removed that feature and not only they did remove that but the pen it's flimsy, it seems that is made out of a cheap material.
Samsung had done great before specially with materials.
Overall the phone is amazing material as well, is just the pen that I don't think it matches the phone (the material, quality of the pen)
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow! So glad I waited this long!
on June 10, 2026
Posted by: ThatFordGuy
[This review was collected as part of a promotion.] After holding onto my Galaxy S22 Ultra for a few years, I finally decided it was time for an upgrade, and I couldn't be happier with the Galaxy S26 Ultra. Looking back, I am incredibly glad I resisted the urge to jump ship early and buy the S24 Ultra. Waiting out that middle generation was absolutely the right move, as the jump from the S22 directly to the S26 Ultra feels like a massive, true generational leap rather than a minor, incremental tweak.
The everyday performance difference is night and day. My S22 Ultra was starting to show its age with battery drain and occasional stuttering, but the S26 Ultra is an absolute powerhouse. The battery easily cruises through a full day of heavy use, and the charging speed is noticeably quicker. The new flat, anti-reflective 6.9-inch display is spectacular—much easier to view outdoors compared to the older curved screen, and the clever new privacy viewing angles are a brilliant touch.
The camera system is where the upgrade really shines. Going from the old 108MP primary lens to this refined 200MP setup—combined with the massive leap in Galaxy AI processing and video stability—delivers much cleaner, sharper shots with zero shutter lag. The physical build also feels amazing in the hand; it is noticeably slimmer and lighter than my old S22, losing that boxy bulk while keeping the integrated S Pen. If you are still holding onto an S22 Ultra and skipped the last couple of years, this is the definitive upgrade you’ve been waiting for!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy S26 Ultra
on June 10, 2026
Posted by: Pusoriton
[This review was collected as part of a promotion.] I have lost my S pen. And earpods. Unfortunately. But the phone 📱.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 11, 2026
Hi there Pusoriton, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not aligning to your expectations. We have provided a link to the Samsung Support Team to assist you with the S Pen getting lost from your device, and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best deal
on June 10, 2026
Posted by: Maddawg
Good 👍
And version got the best service around
They pick up any where
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not disappointed yet
on June 10, 2026
Posted by: Juststarring
[This review was collected as part of a promotion.] AFTER GOING FROM A 22 TO A 26 ULTRA I'm already impressed with the updates and upgrades over a 5 year period. Video is sharp, service is good and a TB of data is epic. Looking forward to exploring this model more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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