Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,540 Reviews)
Rating breakdown 16,540 reviews
5 Stars
14,460
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
99
65%of customers recommend this product.
(
100 out of
155)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Amazing phone with amazing camera
on June 11, 2026
Posted by: Spankey69
[This review was collected as part of a promotion.] I highly recommend this phone is one of the best phones i've ever had.The camera is amazing. Watching the videos are awesome. ABSOLUTELY A BEST PHONE ON THE MARKET
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lots if bells and whistles
on June 11, 2026
Posted by: HarBob
[This review was collected as part of a promotion.] AI is embedded in commonly used apps and is not always helpfull. Learning curve is relatively steep and msny features simply interfere with the basic function of the phone which is to commumicate. When an AI feature activates during telephone call it overlays and doesnt allow you to do things like answer the phone. Spend the time to learn how to disable unwanted features when you open the box to save yourself the aggravation you will otherwise experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is extremely responsive!
on June 11, 2026
Posted by: Pasoccerref
[This review was collected as part of a promotion.] This phone does it all. Cutting edge and meets all my current needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Transparent Architecture built for Adults
on June 11, 2026
Posted by: Ahwellcrud
[This review was collected as part of a promotion.] After two decades within a closed ecosystem, transitioning to the Galaxy platform feels like finally receiving an adult card. The architecture here is fundamentally transparent, highly intuitive, and engineered for those who need to execute actual work without fighting hidden menus or restrictive system updates. Customizing the S-Pen and tailoring the interface to my exact workflow was straightforward, contrasting sharply with the increasingly non-intuitive friction of my previous device.
As someone who manages a small business and navigates legal workflows while managing neurodivergence, the integration of Galaxy AI has been transformative. It bridges the cognitive barrier between my thoughts and daily execution. Whether I am drafting professional correspondence or using it to summarize and organize complex ideas into crisp bulleted lists, Galaxy AI makes participation in a fast-paced environment highly efficient.
As someone who manages a small business and navigates legal workflows while managing neurodivergence, the integration of Galaxy AI has been transformative. It bridges the cognitive barrier between my thoughts and daily execution. Whether I am drafting professional correspondence or using it to summarize and organize complex ideas into crisp bulleted lists, Galaxy AI makes participation in a fast-paced environment highly efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone works very smoothly
on June 11, 2026
Posted by: CrisperDayz
[This review was collected as part of a promotion.] I loved the use of Galaxy AI, it makes photo editing alot easier to have it be an option directly in gallery.
I use the phone mostly for photography, and social media. I think it has a great battery life, and very smooth running. I do think the camera could use some improvement, but it is definitely a step up from Motorola.
Value
4
Response from Samsung USBy R&R Team, June 11, 2026
Hi there CrisperDayz, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the usage and capabilities of your device. We have provided a link to an article to help you with the different camera features and settings available to help you capture the best possible photos and videos with your new device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Use camera features on Galaxy S26
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Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on June 11, 2026
Posted by: Elmishi
[This review was collected as part of a promotion.] This has really helped me when I'm away from home, thanks to the real-time translator and my favorite activity: photography.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone,
on June 11, 2026
Posted by: Pepi3219
[This review was collected as part of a promotion.] Love the phone I've been using Samsung for many years now started with the Note 2 and my last phone was the s23 I didn't want to switch it to these new series but I had to and I regret it, Ai really helpful with everything on the phone but please bring back the Bluetooth pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All encompassing phone
on June 11, 2026
Posted by: MAGICGIRLY
[This review was collected as part of a promotion.] I have been a Samusung Note girlie all my life and after the discontinuanced I jumped on this Samsung Ultra 26 to stay in line with the massive screen. It felt like an upgrade. The processing, the screens resolution, the versatility, and on top of that it all felt natural. Like this what a phone in 2026 should feel like. It wasn't monotonous, everyday felt like a new learning experience and still is, we haven't even jumped into the Galaxy AI which puts Samsungs ahead of other phones. I am glad I stayed with Samsung after the Note, I really feel like the experience, if that makes sense.
Value
5
Response from Samsung USBy R&R Team, June 11, 2026
Hey Magicgirly, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the size, speed, appearance, and usage of your new device. We have provided a link to an article to help you fully discover the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
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Written by a customer while visiting Samsung US