Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,727 Reviews)
Rating breakdown 6,727 reviews
5 Stars
5,902
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
42
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
The future in my palm
on March 19, 2026
Posted by: Hotpancacks
[This review was collected as part of a promotion.] Honestly, I’ve been living on my S26 Ultra for the last week and it’s a beast for gaming. The new chip handles everything I throw at it—Genshin and Warzone stay locked at max settings without breaking a sweat.
The cooling is the real MVP, though. Samsung put a massive vapor chamber in this one, so it stays way cooler than my old phones during long sessions. I also love the new privacy display feature; I can toggle it on when I'm out so people next to me can't see my screen while I'm playing.
The cooling is the real MVP, though. Samsung put a massive vapor chamber in this one, so it stays way cooler than my old phones during long sessions. I also love the new privacy display feature; I can toggle it on when I'm out so people next to me can't see my screen while I'm playing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 19, 2026
Posted by: BryanS
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is easily one of the most powerful and refined smartphones on the market today. Samsung continues to push the limits of what a flagship device can do, and this year, Galaxy AI truly steals the show.
From the moment you pick it up, the build quality feels premium. The design is sleek, durable, and modern, with a stunning display that remains one of the best in the industry—bright, sharp, and incredibly smooth thanks to its high refresh rate.
Performance-wise, the S26 Ultra is a beast. Apps open instantly, multitasking is effortless, and demanding tasks like gaming or video editing run without any lag. Whether you’re a power user or just someone who wants a fast, reliable phone, this device delivers.
But what really sets it apart is Galaxy AI. Samsung has integrated AI features that actually feel useful in everyday life. From real-time language translation during calls, to smart photo editing that can remove objects or enhance images automatically, Galaxy AI makes the phone feel smarter and more intuitive. Features like AI-powered summaries, writing assistance, and contextual suggestions help save time and boost productivity.
The camera system is another standout. The S26 Ultra takes incredibly detailed photos in almost any condition—day or night. Zoom capabilities are impressive, and AI enhancements help fine-tune images without overprocessing them.
Battery life is solid.
From the moment you pick it up, the build quality feels premium. The design is sleek, durable, and modern, with a stunning display that remains one of the best in the industry—bright, sharp, and incredibly smooth thanks to its high refresh rate.
Performance-wise, the S26 Ultra is a beast. Apps open instantly, multitasking is effortless, and demanding tasks like gaming or video editing run without any lag. Whether you’re a power user or just someone who wants a fast, reliable phone, this device delivers.
But what really sets it apart is Galaxy AI. Samsung has integrated AI features that actually feel useful in everyday life. From real-time language translation during calls, to smart photo editing that can remove objects or enhance images automatically, Galaxy AI makes the phone feel smarter and more intuitive. Features like AI-powered summaries, writing assistance, and contextual suggestions help save time and boost productivity.
The camera system is another standout. The S26 Ultra takes incredibly detailed photos in almost any condition—day or night. Zoom capabilities are impressive, and AI enhancements help fine-tune images without overprocessing them.
Battery life is solid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its okay.
on March 19, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] The phone is okay. I really wish the S-pen was like the 23 ultra where it was Bluetooth and was able to use the button for taking pictures. The pen on the 26 ultra is just cheap plastic and really has no use.
The phone is also a little smaller than the previous models but not much.
The color I got is supposed to be Pink gold but looks more like a nude color. Not a huge deal but would have liked it to be really pink gold.
The galaxy AI is a really good feature of the phone.
Overall its a good phone but not amazing.
The phone is also a little smaller than the previous models but not much.
The color I got is supposed to be Pink gold but looks more like a nude color. Not a huge deal but would have liked it to be really pink gold.
The galaxy AI is a really good feature of the phone.
Overall its a good phone but not amazing.
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi SamsungLover, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are pleased with the features of Galaxy AI. We have provided links to an article to help you with the redesigned S Pen features of your device and to the complete manual to help you with the hand gestures and voice commands you can use with your camera. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
love the s26
on March 19, 2026
Posted by: bigbryan
[This review was collected as part of a promotion.] the quickness of the Ai comes in handy when i use it for work. No more waisting time trying to look up wjat i need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new privacy display, the camera is nice
on March 19, 2026
Posted by: Tony24
[This review was collected as part of a promotion.] Haven't got a chance to try galaxy Ai, I gotta say, phone is so smart that I rarely have to think about things, passwords and such everything is seamless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I miss the Bluetooth pencil
on March 19, 2026
Posted by: Galaxys26
[This review was collected as part of a promotion.] I use the AI to help me translate and search a lot of stuff
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on March 19, 2026
Posted by: Florida1B
[This review was collected as part of a promotion.] I love this phone and the galaxy A.I. is the best I love the privacy display and I use it often I also like how good A.I. is when it helps with photos editing, broadcasting there's so many new features that I like I like being able to lock the horizon while filming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredible, I love it
on March 19, 2026
Posted by: Bethonsam
[This review was collected as part of a promotion.] It is easy to use, and the new features are excellent—and the camera goes without saying; it boasts great resolution and options you wouldn't even imagine. It truly is a unique experience to own a device like this.
Value
5
Written by a customer while visiting Samsung US