Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,539 Reviews)
Rating breakdown 16,539 reviews
5 Stars
14,459
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
99
65%of customers recommend this product.
(
100 out of
155)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
I really enjoying my S26
on June 14, 2026
Posted by: KillerKlml
[This review was collected as part of a promotion.] I'm surprised on how fast Samsung S26 ultra is from my old phone. The feel of the phone is superb. The flow and ease going through daily routines. Galexy AI is a great help like a virtual assistant. An extra brain that knows it all. Spending lunch time gaming and flip right back to work. High refresh rate and the cooling, phenomenal!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey KillerKlml, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding this device faster than your previous during usage, and that you are finding it helpful in staying on task and organized during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on June 14, 2026
Posted by: Nana1994
[This review was collected as part of a promotion.] This product has great camera quality. Screen is hugh, clear and private. I can make stickers from photo in my gallery.
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey Nana1994, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are enjoying the usage of the camera on your device, and the ability to use Galaxy AI to edit and create with your camera. We have provided a link to an article to help you with additional capabilities of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if any questions come up as you continue exploring the capabilities of your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
4
Really love the features don't understand the pen
on June 14, 2026
Posted by: FatherBanana
[This review was collected as part of a promotion.] The Galaxy AI is not as helpful as I would have expected but, it is still a great concept. I have other Ai programs I use on my phone but overall I am happy with it. The battery life is great. I just really don't understand the point of the pen. I guess maybe it could some people but I have absolutely zero use for it and it doesn't make anything easier to click on nor taking notes unless you can somehow write tiny, tiny words. It is kind of fun to color but overall, I think Samsung should stop putting the pen in ultra versions, it collects dust and the cases made for it just kind of suck as they cannot completely wrap around the phone.
Value
4
Response from Samsung USBy R&R Team, June 15, 2026
Hello FatherBanana, we appreciate you taking time out of your day to share your thoughts about the Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall pleased with your new device, and that you are finding it able to keep up with your consumption during the day. We have provided links to articles to help you with the capabilities of Galaxy AI and the ways you can use the S Pen to further enhance your experience. We have also provided a link to the complete manual to help you fully explore the usage of your device. We have lastly, provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great apps
on June 14, 2026
Posted by: 2Cats1Chris
[This review was collected as part of a promotion.] I watch Netflix on my phone while at work it's nice to have. And I luv the AI!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there 2Cats1Chris, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how much you are enjoying streaming your favorite movies and tv shows on your device, and that you are finding the features of Galaxy AI fun and useful. Please, reach out to us again any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s26 ultra
on June 14, 2026
Posted by: CrochetQueen
[This review was collected as part of a promotion.] The phone so far I like because you multiple task and good speakers and I like the color of my phone, listen to music , watch movies on it.
Value
4
Response from Samsung USBy R&R Team, June 15, 2026
Hey CrochetQueen, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the processing power that allows for easy multi-tasking, audio quality, and appearance of your device. We have provided a link to the complete manual to help you further explore the enhanced capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you explore your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Feature packed and extremely powerful
on June 14, 2026
Posted by: Carguyguy
[This review was collected as part of a promotion.] This phone exceeds my expectations in everything it can do. Processing speeds are lighting fast, the camera is the best on any phone along with the best video features of either incredibly rich 8K @30fp, or super smooth action videos 4K @60fp.
The battery has all day heavy use capacity with a bevy of energy maximizing features.
The operating platform is extremely user friendly and helps you to utilize all of the phones fancy features, not be overwhelmed by them.
Galaxy Ai adds even more usabilty features and lifestyle assitants which help supercharge day to day business and personal life organizational needs and so much more!
The battery has all day heavy use capacity with a bevy of energy maximizing features.
The operating platform is extremely user friendly and helps you to utilize all of the phones fancy features, not be overwhelmed by them.
Galaxy Ai adds even more usabilty features and lifestyle assitants which help supercharge day to day business and personal life organizational needs and so much more!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there Carguyguy, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that this device has not only met but exceeded all expectations you had for a phone, and that you are loving the camera, battery life, and Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on June 13, 2026
Posted by: Mo2men
[This review was collected as part of a promotion.] Nice phone, excellent in everything camera,speed,network
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there Mo2men, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of your new phone every day, and that the camera and processing speed have been such standout capabilities during your usage. We have provided a link to an article to help you with the capabilities of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on June 13, 2026
Posted by: Jordan
[This review was collected as part of a promotion.] Some of the features that I utilize the most on my galaxy is the Ai features, when it comes to erasing things out of pictures or seeing a different layout in my living room. I also love taking pictures that seem super far, but are super close on the Samsung.
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi Jordan, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much fun you are having with the camera on your device, and all the different ways you have been able to use this added features of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US