Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(16,537 Reviews)
Open Ratings Snapshot
Rating breakdown 16,537 reviews
5 Stars
14,457
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
99
65%of customers recommend this product. 
(
100 out of 155
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Great and powerful phone
on June 15, 2026
Posted by: Bluewave67
[This review was collected as part of a promotion.] I have had the Ultra for about a week now, switching back after 5 years of a non Android brand. I am impressed with the quality of all of the programs, and the ability to customize way beyond what the other phone allowed. The camera and Gemini AI both work very well and are superior quality. I am back with Android to stay.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Bluewave67, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We know chaning operating systems and manufacturers can come with some worry about the usage on a daily basis, and we are so happy to hear that your transition has been smooth and easy thus far. We have provided links to resources to help you fully explore your new device, align the settings to your needs, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone in the world
on June 15, 2026
Posted by: Alessiorosso85
[This review was collected as part of a promotion.] The best photos in the market, awesome and strong technology, you have to have the best always and samsung is giving us that. That's why I have the Ultra phone watch and earphones..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The screen is extremely good
on June 15, 2026
Posted by: Tweet6996
[This review was collected as part of a promotion.] I use it mostly as a phone but when I get some down time I play games
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Tweet6996, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device reliable for your phone calls, and that you are enjoying your gaming on your device. We have provided a link to the full manual to assist you with the exploration of your device, and alignment of the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s 26 ultra phone
on June 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have punched 2 s26 ultra phones and Samsung finance is wonderful with the variety of payment plane. We have been playing on our phones for about a week now and experimenting the AI features and have yet been able to explore all there is to learn of this feature. The Ai feature is so mich we will be constantly learning as well as several other new features found as we had the Galaxy S24 ultra phones.d
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s 26 ultra phone
on June 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have punched 2 s26 ultra phones and Samsung finance is wonderful with the variety of payment plane. We have been playing on our phones for about a week now and experimenting the AI features and have yet been able to explore all there is to learn of this feature. The Ai feature is so mich we will be constantly learning as well as several other new features found as we had the Galaxy S24 ultra phones.d
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera is amazing!
on June 15, 2026
Posted by: Comradelovebug
[This review was collected as part of a promotion.] The crispness of the screens are on point. I love the built in blackout screen for privacy. I also love having so much AI at my fingertips, Galaxy AI is *chefs kiss". I've always been a Samsung user and that will never change.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why the S26 Ultra is (almost) the Perfect Phone...
on June 15, 2026
Posted by: ProtoSketch
[This review was collected as part of a promotion.] This phone is a brand new experience for me. I upgraded from a lesser phone with lackluster AI features. Now, I not only have Gemini, but my daily and online social life is made easier by Galaxy AI. and how packed this thing is! I'm not going to focus on the Privacy Display, which is a frontrunner for the phone, but I will be focusing on the S Pen. It's so useful to me; most forget that it even exists, but I love using it. As an artist, I prefer to have a stylus on the go, and this delivered. Sure, it's not as hi-tech as the S24 Ultra's S Pen, but it's an amazing bonus tool. It's nice to have, but not essential.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey ProtoSketch, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding Galaxy AI so helpful every day for many different tasks. We know it can take some time when features you have used in the past have been redesigned or changed in some way. We have provided a link to an article to help you with the S Pen capabilities on your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 15, 2026
Posted by: Sunbear69
[This review was collected as part of a promotion.] Not much changes in the hardware, but the AI features make the biggest difference. As a power user, I appreciate the AI integrated throughout the phone experience rather than isolated in a chatbot app. My main reason for upgrading from my S25 Ultra was the AI improvements.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there Sunbear69, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding the features of Galaxy AI so seamlessly integrated in to the device, and such a value to your every day experience with your device. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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