Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,537 Reviews)
Rating breakdown 16,537 reviews
5 Stars
14,457
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
99
65%of customers recommend this product.
(
100 out of
155)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4
Favorite phone
on June 15, 2026
Posted by: ComeaatmebrololjkA
[This review was collected as part of a promotion.] Works good. Love the ai. I use the feature where u circle it and find it easily alot. The pics r good and the pen and the privacy display being auto. The pen doesnt work with magnetic cases and the fingerprint sensor could be better otherwise love it. Gaming is good.
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hey ComeaatmebrololjkA, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of Galaxy AI and the new Privacy Display. We have provided a link to an article to help you with the fingerprint sensor of your device. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid features...feels thinner and lighter
on June 15, 2026
Posted by: RogueSquad5
[This review was collected as part of a promotion.] Phone is solid. Features are intuitive and hardware is superb. I am becoming use to using galaxy AI for photo edits and data references
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hey RogueSquad5, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing that you have had such a great inital impression of your device, and that you are enjoying the enhanced capabilities available. We have provided a link to an article to help you maximize your experience with Galaxy AI and discover all the different uses for these new features. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Proving to be the best phone and upgrading ever.
on June 15, 2026
Posted by: Peahead
[This review was collected as part of a promotion.] The new Galaxy S26, in my opinion, is proving to be the best phone and upgrade in the series. The Galaxy AI features, along with being amazing, seems to be unlimited in allowing the customization of the phone to suit my personality as well as my needs. I have been a Galaxy S series user since the S3 and can truly say that the S26 is the best phone in the series and the best phone I've ever owned.❤️
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Peahead, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you are with your new device, and that you are enjoying the ability to customize your phone to align to your needs and wants. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue exploring and using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My cell
on June 15, 2026
Posted by: Tommy
This is the Best phone I have ever had . Zero problems . Very user friendly. I got the phone when it 1st came out. Great purchase !!
Response from Samsung USBy R&R Team, June 16, 2026
Hey Tommy, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding your device to operate so perfectly for all of your needs, and that it has been easy to align to your needs and use on a daily basis. We have provided a link to the Samsung Support Team who can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
a phone with good Features
on June 15, 2026
Posted by: Nicui16
[This review was collected as part of a promotion.] This phone has a camera with the best quality on the market; it is fast and easy to use, It is also very elegant and comfortable to carry.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Nicui16, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the camera quality, and ease of use of your new device, as well as feeling comfortable in your hand for a prolonged period of time. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on June 15, 2026
Posted by: Galaxygirl
[This review was collected as part of a promotion.] I'm very pleased with my new galaxy s26 ultra. It looks great and feels good in your hands.
It's very fast and the AI features have simplified my life so much.
I use hey Google every day.
I'm still working on the photo settings so far some pictures have been better on my old s23 ultra but I'm watching videos to learn better techniques.
I love the AI translation , AI help on searching anything on my screen and I'm sure there are several more features I'll learn .
All in all it's been a great upgrade
It's very fast and the AI features have simplified my life so much.
I use hey Google every day.
I'm still working on the photo settings so far some pictures have been better on my old s23 ultra but I'm watching videos to learn better techniques.
I love the AI translation , AI help on searching anything on my screen and I'm sure there are several more features I'll learn .
All in all it's been a great upgrade
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hey Galaxygirl, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the enhanced capabilities of your device, and finding Galaxy AI helpful every day for different tasks. We have provided a link to an article to help you with the camera settings and features that may be eluding you. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra- Love it!
on June 15, 2026
Posted by: Driggz
[This review was collected as part of a promotion.] I absolutely love my new S26 Ultra. I was super excited for the nex Galaxy AI features. Great photos and editing. Super responsive and works well with my Samsung watch. It also feels lighter and still large enough to handle my work email.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hey Driggz, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device so much, and that you are happy about the capabilities of Galaxy AI, along with the new lightweight design. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, love it!
on June 15, 2026
Posted by: Ittyfox6
[This review was collected as part of a promotion.] I'm loving it so far! I upgraded from a Galaxy S20+ BTS edition that I've had since Summer 2020. It's so quick loading and the picture and video quality is amazing! It's a huge upgrade and the zoom and micro is crazy amazing!! I love it and I love the dark purple!
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Ittyfox6, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are so amazed by the upgrade to your new device. We have provided links to articles to help you discover new features like Galaxy AI and your S Pen. We have also shared a link to the full manual to help you with additional features like the Privacy Display. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US