Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,536 Reviews)
Rating breakdown 16,536 reviews
5 Stars
14,457
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
I love the device and the new features.
on June 15, 2026
Posted by: Lisaann49015
[This review was collected as part of a promotion.] I use my phone for personal use and to play games and to color pictures.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Lisaann49015, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying your gaming, and other hobbies on your new device. We have provided a link to an article to help you discover the capabilities of Galaxy AI for a number of daily tasks. We have also provided a link to the full manual to help you with features like the new Privacy Display, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
this product blows the rest away
on June 15, 2026
Posted by: gottahaveitjames
[This review was collected as part of a promotion.] I've had my galaxy S26 Ultra now for over a month and I absolutely love it! The graphics on it are amazing the processing power blows my old motorola out the water and I love using the galaxy AI mode on it. My life just got alot more orginaized and stress free all due to the seamless usage of both my galaxy tab A11 and my galaxy S26 ultra phone. I'm able to preform task on both devices with out needing a IT degree its so user freindly and I love how fast everything works, once again the Galaxy AI mode comes to the rescue with my everyday life style. Any questions I have are even if I just want to talk and no human person is around galaxy AI can keep me company all day long plus knowing that the facts coming from it are just that and not just someones guess or opinion. I highly recommend these products from this highly reputibale Samsung company.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Gottahaveitjames, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with your new device, and that you are finding it a powerhouse of speed and organizational abilities, as well as being easy to use within your ecosystem of devices. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 ultra
on June 15, 2026
Posted by: Tony21
[This review was collected as part of a promotion.] I recently upgraded to the S26 Ultra, trading in my cherished S23 Ultra, and I believe it was a worthwhile decision. This phone is truly impressive! I particularly appreciate the new Galaxy AI features. I highly recommend experiencing the S26 Ultra for yourself to understand its capabilities. It boasts so many features that listing them all would be quite extensive. While there are a few minor aspects I'm not entirely fond of, none of them were significant enough to deter me. Overall, it is an exceptionally good phone.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Tony21, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how impressive you have found your new device, and that you are loving the ways you can use Galaxy AI to streamline many daily tasks. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Camera & Display for Outdoor Adventures
on June 15, 2026
Posted by: NatureRider
[This review was collected as part of a promotion.] I've been very impressed with this phone. The camera quality is outstanding, especially for nature photography. I enjoy hiking, road trips, and capturing mountain landscapes, and the photos come out sharp, vibrant, and full of detail. The zoom and low-light performance are also excellent.
The display is another highlight. Colors look beautiful, brightness is great even outdoors, and watching videos or viewing photos is a fantastic experience. Galaxy AI features are also useful for photo editing and everyday tasks.
My only complaint is accessory compatibility. Because of the large camera module and magnetic dimensions, it's difficult to find good motorcycle mount cases that fit properly and securely. I hope more case and mount manufacturers support this phone in the future.
Overall, this is one of the best phones I've used, especially for photography, travel, and outdoor adventures.
The display is another highlight. Colors look beautiful, brightness is great even outdoors, and watching videos or viewing photos is a fantastic experience. Galaxy AI features are also useful for photo editing and everyday tasks.
My only complaint is accessory compatibility. Because of the large camera module and magnetic dimensions, it's difficult to find good motorcycle mount cases that fit properly and securely. I hope more case and mount manufacturers support this phone in the future.
Overall, this is one of the best phones I've used, especially for photography, travel, and outdoor adventures.
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hi NatureRider, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall happy with the enhanced features and camera quality on your new device. We understand needing very specific accessories for your riding, and we appreciate you sharing your thoughts about the camera configuration and accessories currently available. We have provided a link to the Samsung Support Team to assist you further if you have any additional questions as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE
on June 15, 2026
Posted by: PUCKYEAH
[This review was collected as part of a promotion.] GEMINI works well and fast... phone is lighter than my last one but has more memory!! Great camera...
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the new lightweight design and larger storage capacity of your new device, and that you are enjoying capturing amazing photos and videos with your camera. We have provided a link to the full manual to help you with additional features like the new Privacy Display. We have also provided a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra Review
on June 15, 2026
Posted by: Walker
[This review was collected as part of a promotion.] First presentation and setup of the device was great. Samsung ecosystem made it easy to transfer data and information from my 24 Ultra to the 26 Ultra.
Second the speed of browsing and overall functionality is noticeably different from my previous phone.
Only issues I have observed is that some apps seem to be broken or not optimized for the new phone. I don't think this is a hit on the S26 Ultra.
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hey Walker, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced speed and inital setup of your device. We have provided a link to a troubleshooting guide to assist you with any app functionality you may be experiencing. We have also provided a link to the full manual to help you explore and align your new device to your usage preferences. Lastly, we have provided a link to the Samsung Support Team to assisty you if any questions arise along the way. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on June 15, 2026
Posted by: Lovepicture
[This review was collected as part of a promotion.] I love the updated picture taking ability of this phone. I can get get much clearer shots including the better focused blowups
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hey Lovepicture, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are loving your new device, that you are enjoying capturing so many amazing memories with the camera of your device every day. We have provided a link to the complete manual to assist you with additional features like Galaxy AI and the Privacy Display. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite phone
on June 15, 2026
Posted by: ComeaatmebrololjkA
[This review was collected as part of a promotion.] Works good. Love the ai. I use the feature where u circle it and find it easily alot. The pics r good and the pen and the privacy display being auto. The pen doesnt work with magnetic cases and the fingerprint sensor could be better otherwise love it. Gaming is good.
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hey ComeaatmebrololjkA, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of Galaxy AI and the new Privacy Display. We have provided a link to an article to help you with the fingerprint sensor of your device. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US