Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,535 Reviews)
Rating breakdown 16,535 reviews
5 Stars
14,456
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Awesome device
on June 18, 2026
Posted by: JerseyEd
[This review was collected as part of a promotion.] I love the new Samsung S26 especially the privacy screen and not having to worry who can see what I'm doing especially with sensitive information on my phone. Also the AI call screening feature where I don't have to answer unknown numbers as the AI feature does it for you and you can see in real-time who the caller is and what they want to talk about before deciding on whether to answer the call or not.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with the Galaxy 26 Ultra
on June 18, 2026
Posted by: Natpat17
[This review was collected as part of a promotion.] Images appear sharp on the screen and the S Pen works great--it's like using your favorite pen. I am enjoying the Galaxy AI features on the phone such as the image generator and assistant Bixby. Very helpful to have a voice command that sets an alarm, turns on do not disturb, among other useful functions. The phone has a good battery life as well. Overall I'm very happy with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ai Capabilities
on June 18, 2026
Posted by: Gurslan
[This review was collected as part of a promotion.] Really makes life easier on any task you need, simply amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 18, 2026
Posted by: Limbcrafter
[This review was collected as part of a promotion.] Another solid samsung phone! We've been using Samsung phones for about 12 years now. We've never had an issue with the Samsung products. I'm old so I know that it has way more capabilities than what I typically use. I have been playing around with Galaxy AI, pretty fun! Again another great Samsung product! Keep it up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear Display Long Battery Life
on June 18, 2026
Posted by: Allenm28
[This review was collected as part of a promotion.] I previously used the Z-Flip phones and decided to go back to the brick. I am very happy with the S26Ultra performance. Operations are fast, battery life is great. Easy to use. I find my self using the Galaxy AI app more and more. Voice recognition is excellent. Dictation is transcribed almost perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A New Device
on June 18, 2026
Posted by: PowellD
[This review was collected as part of a promotion.] I Had A Z Fold 5. I Hardly Used It. When I Went To Get It Activated A Line Was In The Middle Of The Screen When Infolded. I Thought A Reset Would Fix It. It Never Went Away. I Traded It In Because It Was In Perfect Condition, But Couldn’t Be Used So I Got The S26 To Get The Best Return On My Money. It Operates As My Previous Note And The Galaxy AI Was A Bonus.
“Thank You!”
“Thank You!”
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Poor camera colors, S Pen lost features
on June 18, 2026
Posted by: IAHMAD
[This review was collected as part of a promotion.] I upgraded to the Galaxy S26 Ultra expecting improvements, but my experience has been disappointing. The camera quality is inconsistent, and I frequently notice color accuracy issues in photos. Images sometimes look unnatural, with colors that do not match what I see in real life.
Another downside is the S Pen. Features that were available on previous Ultra models have been removed, making the S Pen feel much less useful. To regain some functionality, users are required to purchase additional accessories, which adds extra cost to a premium device. In addition, the S Pen is easy to accidentally pull out of the phone, which increases the risk of losing or damaging it.
Value
2
Response from Samsung USBy R&R Team, June 19, 2026
Hello there IAHMAD, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not meeting your expectations in quality. We have provided links to articles to help you with both the camera features and settings for superior photos and videos, and the redesigned S Pen capabilities for your device. We have also provided links to the full manual and the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5
Greatness
on June 18, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy a1 I think I could get it to the store Galaxy a1 I think I could get it to the store Galaxy a1 I think I could get it to the store
Value
5
Written by a customer while visiting Samsung US