Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,535 Reviews)
Rating breakdown 16,535 reviews
5 Stars
14,456
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
100 times better than last phone
on June 19, 2026
Posted by: OrdinaryExtraordinary
[This review was collected as part of a promotion.] Faster processing, amazing photos, zoom us better than our stand alone camera or equal. Easier to use than our stand alone camera. I keep discovering new features. I like the health stuff you can do, like take your pulse. I am waiting for the new watch to come out so I can integrate it with my exercise. My husband has the same phone- I got them for us at the same time, but he picked them out. His last phone had problems immediately and it was a good brand, but very disappointing and didn't have as many features as our current phones. I have used the notes feature as well, which I had years ago on another phone and that is helpful! Perplexity can be helpful for navigating features on the phone. I keep forgetting I have an S Pen. I had a pen a few phones ago. I feel like, just looking at this pen I can do more with it. I haven't used it yet, but the finer tip is better because others are too big and if you say want to write down a lot of stuff, you need the letters not to take up so much space. Or if you want to draw, a finer tip would be better. I am going to have to try doing that today! A funny story about the pen is that neither of us realized it came with a pen or didn't remember and my husband discovered it one day and we were both pleasantly surprised. Galaxy AI is a helpful feature as well when looking for information on just about anything! I am looking forward to doing more with my phone, as I figure out more of what it can do for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My sidekick
on June 19, 2026
Posted by: Claire
[This review was collected as part of a promotion.] I rely on my device for so many small things. However, a few things really stand out to me. You see, a few yrs ago I went through chemo. Now, I have permanent brain fog. It's impossible for me to keep up with all the small things. Good news is, I don't have to. This phone does it for me. I love the calendar, the alarms, and the notes tools. They are all so simple to use. These tools may not mean much to anyone else, but they are my sanity savers.
I also play a lot of games. The graphics on this device is so clear and vibrant.
Now, my favorite thing is this freaking awesome camera!! The camera is the best I've ever seen on a phone. It's not even comparable to other devices I've had. It's incredible!
Lastly, I love this little pen I'm using to write this review.
I also play a lot of games. The graphics on this device is so clear and vibrant.
Now, my favorite thing is this freaking awesome camera!! The camera is the best I've ever seen on a phone. It's not even comparable to other devices I've had. It's incredible!
Lastly, I love this little pen I'm using to write this review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dissatisfied with this phone RichK
on June 19, 2026
Posted by: RickyRick
[This review was collected as part of a promotion.] This is the worst phone I ve ever owned. The AI wants to take over everything I do. I'm a simple guy just want to talk on my phone and text. The floating keyboard is so tiny my fingers hit the wrong keys. This phone keeps losing my contacts! I put them in and they dissappear! Now I'm told all my texts are going to Google. I know this review won't get me a gift card but samsung needs some honesty. My wife also complained about losing some of her contacts. She's always been a loyal samsung user but looking for a different phone.
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hey there RickyRick, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it is when your device is not operating as intended or expected, and we would love to assist you further. We have provided a link to the complete manual to help you adjust the settings for your keyboard to best align to your needs, and disable any features you are not finding useful for your needs. We have also provided a link to the Samsung Support Team to assist you with any potential options for the missing data you mention. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Smooth!
on June 19, 2026
Posted by: ScarletLotus
[This review was collected as part of a promotion.] I've been a dedicated Galaxy user for the last 5 years and this device proves why I won't use another brand. In those years, this is my first time having the latest model, and I have to say, I have zero regrets. As someone who has to heavily multitask on a day to day basis, I need something that can handle that. Between the smoothness of the operating system and the high tech processor, I can create my designs wherever inspiration may strike, create a note with ease of something I'd like to research further, and set daily to do reminders with ease! I also very much enjoy how non-invasive the Galaxy AI is. In a world that relies on it, I have my concerns and I like it to be as little involved as possible. This AI however, actually has me wanting to give it a go for the perks of a personal assistant. Don't even get me started on the camera quality! I've never been more blown away by a simple photo I snapped on a whim! So if you're having any doubts, take the plunge, you won't regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still learning this great Phone!
on June 18, 2026
Posted by: Crazyeddie
[This review was collected as part of a promotion.] An S26 Ultra is my 3rd in this line and this one is the best so far. The feel and the weight is right, the screen is bright and clear, it is everything you could ask for in a phone! The camera, I mean come on, it is simply the best camera on a cell phone hands down. The only thing I think I miss is the stylus laking the ability to snap pictures. Not a deal breaker but seems to be an option that would make this phone better in that aspect. Put the features back please. Love the Galaxy AI features in this phone the best!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new S26 Ultra and S Pen
on June 18, 2026
Posted by: NewFanBoy
[This review was collected as part of a promotion.] I just switched from a One Plus phone to the S26 Ultra...literally night and day! I'm really enjoying the S Pen, and Galaxy AI ..I will probably get the Samsung Buds Pro 4, because they really work well with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI integration
on June 18, 2026
Posted by: Firstdroo
[This review was collected as part of a promotion.] My 4th Samsung Ultra phone and it doesn't disappoint. Really like and use the AI editing features in the gallery. Also, circle-to-search is something I use multiple times a day for searches as well as translations. Simply outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New Privacy Screen
on June 18, 2026
Posted by: MoabJim
[This review was collected as part of a promotion.] The new Privacy Screen has been criticized for slightly dimming the screen itself. To me, it adds a sort of magical quality to photos. Of course it is best viewed straight ahead, but no one can see it from the side, either. The Galaxy AI function are available, but not obtrusive. The image generator functions are about as useful as Pacman.
Value
5
Written by a customer while visiting Samsung US