Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,535 Reviews)
Rating breakdown 16,535 reviews
5 Stars
14,456
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Very happy happy with my purchase! 😃😃😃
on June 20, 2026
Posted by: Gregorio
[This review was collected as part of a promotion.] Good quality As always very happy happy with my purchase 1TD. The 200x zoom is 🔎 is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It feels premium more than the S25 Ultra,
on June 20, 2026
Posted by: Underground
[This review was collected as part of a promotion.] First let's start talking about the previous S series that were doing perfect.. especially the S24 ULTRA which felt the peak of what a smartphone could be. Now it feels like companies are just trying to add those extra layers to reach "Absolute perfection" and ofc sacrificing some things (eg: Bluetooth in S PEN, Titanium frame...)
• The main marketing hook this year is the privacy screen.. and we can say that the screen technologies are a Samsung thing.. From a sales prescriptive the feature is a massive selling point and some customers are buying specifically for that feature.. But for me I don't even use it unless I customise it for PINs, Passwords...etc. Since it's a trade-off (slight brightness, less quality).. I really prefer to have them more than the privacy feature.
The main focus of Unpacked 2026 was the expansion of Galaxy AI capabilities. Some features genuinely surprised me, including new AI agents capable of answering calls from unknown numbers on your behalf, talking with the caller, and making decisions dynamically. Another standout feature is prompt-based generative editing, which allows you to edit photos using simple natural-language commands. I tested this by asking the phone to change the color of my shirt — and it did it perfectly.
The main focus of Unpacked 2026 was the expansion of Galaxy AI capabilities. Some features genuinely surprised me, including new AI agents capable of answering calls from unknown numbers on your behalf, talking with the caller, and making decisions dynamically. Another standout feature is prompt-based generative editing, which allows you to edit photos using simple natural-language commands. I tested this by asking the phone to change the color of my shirt — and it did it perfectly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and smarter
on June 20, 2026
Posted by: StacyJ
[This review was collected as part of a promotion.] I used to have the twenty five ultra from samsung.And when the twenty six ultra from samsung first came out, I tested it, and then I realized with all the a I power that's on it.Everything from google to doing schoolwork is so much faster. Just things i never noticed on the 15 ultra was a big different from just being a year older. Pictures come out better, and i realized it at itself up to have a "mode" for when I'm at work so it's blocks all messages and calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S26 Ultra
on June 20, 2026
Posted by: Barnabas
[This review was collected as part of a promotion.] I'm learning about AI, Galaxy AI in particular, and my new Samsung Galaxy S26 Ultra is my teacher, classroom, chalkboard, writing instrument, etc. It does it all.
I've owned it a month and I'm still uncovering features I didn't know existed.
My older Galaxy Note20 Ultra 5G sold me on Galaxy products. I didn't even know what I didn't know. This phone is more than a phone. It's a workhorse. I never imagined how much I would use the stylus. It was, I think, the least attractive feature on my old Note20 Ultra. But it became one of my most used tools. And
I've never seen apps load so fast! It's amazing!
Best phone I've ever owned.
I've owned it a month and I'm still uncovering features I didn't know existed.
My older Galaxy Note20 Ultra 5G sold me on Galaxy products. I didn't even know what I didn't know. This phone is more than a phone. It's a workhorse. I never imagined how much I would use the stylus. It was, I think, the least attractive feature on my old Note20 Ultra. But it became one of my most used tools. And
I've never seen apps load so fast! It's amazing!
Best phone I've ever owned.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Outstanding Flag Ship Model S24
on June 20, 2026
Posted by: Marine 1971
from Durham NC USA
I love my Flagship model s24 just one thing to make even better please allow us to download my CDs without any restrictions listen to my tracks the new format doesn't alloithout that but other than that so I'm s
tanding phone for getting my next Generation flagship thank you so much Samsung
tanding phone for getting my next Generation flagship thank you so much Samsung
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 20, 2026
Posted by: Kansan55
[This review was collected as part of a promotion.] Love the Galaxy Ai features. I use the search feature all the time. The screen privacy option is also nice. Keep those prying eyes out of my business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad Screen eye fatigue Disappointing value
on June 20, 2026
Posted by: Serge1
[This review was collected as part of a promotion.] I wanted to like this phone, but overall it feels more like a step backward than a real upgrade.
The display is the biggest disappointment. On a flagship phone, the screen should be one of its strongest features because people look at it for hours every day. Comfort, color quality, and eye safety should not be secondary concerns. The display is reportedly not true 10-bit, and user complaints about headaches, eye strain, PWM sensitivity, and visual discomfort are hard to justify at this price. Even if only some users are clearly affected, that does not mean the issue is harmless. Others may simply feel subtle fatigue without realizing the display is the cause. Samsung is supposed to lead in display technology, yet some competitors, including cheaper phones, seem to do more for long-term screen comfort.
Samsung also keeps removing useful features while charging premium prices. Losing the headphone jack and microSD slot was already frustrating for users who value practicality. Now removing Bluetooth functionality from the S Pen feels like another downgrade, especially since it worked well as a camera remote and for app controls.
Starting at 256GB also feels restrictive for an Ultra phone aimed at power users. High-quality video fills storage quickly, and expandable storage should still be an option on a device marketed around advanced cameras.
The glass back may look premium, but it is fragile, slippery, and more likely to crack. Battery progress also feels underwhelming.
The display is the biggest disappointment. On a flagship phone, the screen should be one of its strongest features because people look at it for hours every day. Comfort, color quality, and eye safety should not be secondary concerns. The display is reportedly not true 10-bit, and user complaints about headaches, eye strain, PWM sensitivity, and visual discomfort are hard to justify at this price. Even if only some users are clearly affected, that does not mean the issue is harmless. Others may simply feel subtle fatigue without realizing the display is the cause. Samsung is supposed to lead in display technology, yet some competitors, including cheaper phones, seem to do more for long-term screen comfort.
Samsung also keeps removing useful features while charging premium prices. Losing the headphone jack and microSD slot was already frustrating for users who value practicality. Now removing Bluetooth functionality from the S Pen feels like another downgrade, especially since it worked well as a camera remote and for app controls.
Starting at 256GB also feels restrictive for an Ultra phone aimed at power users. High-quality video fills storage quickly, and expandable storage should still be an option on a device marketed around advanced cameras.
The glass back may look premium, but it is fragile, slippery, and more likely to crack. Battery progress also feels underwhelming.
Value
1
Response from Samsung USBy R&R Team, June 22, 2026
Hi there Serge1, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your new device is not operating as intended or expected. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided links to articles to help you maximize the battery life of your device. The full device manual also highlights the hand gestures and voice commands you can use with the camera shutter of your device. We have lastly provided a link to the Samsung Support Team who can assist you with storage expansion, wired headphone compatibility through your charging port, and protective cases for your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on June 20, 2026
Posted by: OxanaG
[This review was collected as part of a promotion.] So I pre-ordered this device because I decided it was about time, before this I was using Samsung Galaxy S24 Ultra, and there were some sacrifices made in picture quality and screen contrast.
When I received Samsung Galaxy S26 Ultra, I was pleasantly surprised! It felt so much lighter and it had stylus! Because it was lighter, I was afraid I'd be dropping it, it would just slide off my hand, but by comparison, it doesn't fall nearly as much as S24 Ultra.
I love the camera capabilities and the pictures look so good! I even started experimenting with creator mode, in which I was totally disinterested before.
I love the screen privacy setting, and my daughter not so much 🙂. I still only have the original clear case that was free with the phone when I pre-ordered, and it works great. No scratches too the screen, and I do not use any additional screen protectors.
As far as Samsung AI, I'm not sure exactly what it is, but I seem to be using AI and it's features more so than ever before.
The only thing that I wish I had a day in is the messenger app, this phone came with Google message and I feel I lost some features of the original message app, specially there "blocked messages" that one could still review in the blocked messages folder.
All in all, I am glad I upgraded, I really do love this phone.
When I received Samsung Galaxy S26 Ultra, I was pleasantly surprised! It felt so much lighter and it had stylus! Because it was lighter, I was afraid I'd be dropping it, it would just slide off my hand, but by comparison, it doesn't fall nearly as much as S24 Ultra.
I love the camera capabilities and the pictures look so good! I even started experimenting with creator mode, in which I was totally disinterested before.
I love the screen privacy setting, and my daughter not so much 🙂. I still only have the original clear case that was free with the phone when I pre-ordered, and it works great. No scratches too the screen, and I do not use any additional screen protectors.
As far as Samsung AI, I'm not sure exactly what it is, but I seem to be using AI and it's features more so than ever before.
The only thing that I wish I had a day in is the messenger app, this phone came with Google message and I feel I lost some features of the original message app, specially there "blocked messages" that one could still review in the blocked messages folder.
All in all, I am glad I upgraded, I really do love this phone.
Value
5
Written by a customer while visiting Samsung US